Sep 15, 2020
"Outstanding service! Today was the third time we've used Caliber, the second visit to Caliber on Mission Ave. in Escondido. Steve and company are very professional: they do the job right and on time and provide great value! Should another accident occur, we will go there again! A+++++" - Yenny M.Sep 13, 2020
"We took our car to Caliber for and estimate. Look no further for a great shop. Quality work that was done on our family vehicle was excellent. Jose Rivera is a very knowledgeable estimator, His communication was excellent. I recommend this shop." - Iliana AndradeSep 10, 2020
"I am in awe of the great customer service provided by everyone at Caliber! Recently my mom and I took her car to get an estimate and left there feeling fully satisfied and confident that our vehicle would be taken care of properly. Jose Rivera answered all our questions and gave us peace of mind! Thank you for making us feel so welcomed! Customer service at its best!" - Mayra L.Sep 9, 2020
"I don't know much about car repairs, so I am always worried about not getting an accurate estimate when my car needs repairs or not understanding the process. However, I recently visited Caliber Collision and was assisted by Jose Rivera. His great communication skills and the time he took to explain the whole process was priceless. I highly recommend this place and please ask for Jose Rivera if you want high-quality customer service!" - Carlos P.Sep 3, 2020
"My car got rear-ended, so i Took my car in for a Estimate. Jose Rivera was the associate helped me. He was great at explaining the estimate, and the process. This is the place to get your vehicle repa" - Carlos P.Sep 3, 2020
"My car got rear-ended, so i Took my car in for a Estimate. Jose Rivera was the associate helped me. He was great at explaining the estimate, and the process. This is the place to get your vehicle repaired." - R FMay 8, 2020
"Wow...can’t believe how much the staff believes in customer service. From the front staff to the guys working out in the shop. A simple hand wave from the workers as I walked out really shows how happy they are there. Even got to meet the boss Steve who was as friendly as they come. They made sure all my concerns were taken care of. Top notch!!!!" - Jessica FuentesMay 8, 2020
"I went to get a estimate with no appointment. Jose and Girasol were able to help me. They have great customer service. I highly recommend this shop..." - Maritza B.Mar 29, 2020
"Recently had my vehicle repaired and the service I recieved from Jose was outstanding. He kept me updated throughout the entire process. My car came out better than anticipated. The entire office staf"
"Very good job very professional like brand new thank you" - Ray
"The folks all did a great job. The car was fixed on time and it looks great! Whenever I need this type of service I will be back.!" - roger
"Dennis & then Reagan Bennett made sure that my Classic Collectible was brought back to As New condition after $8K of repairs to both ends of it. This was in spite of some replacement parts being hard to find.
I was always treated with kindness & respect and I am a VERY happy former client! They went far beyond the normal for this repair! All of the workers and staff were amazing." - Ron
"Great experience. Customer service was above what I had received at any other shop. I was kept up to date on the progress of the repair. Michael went above and beyond. Caliber Collision is top notch! Definitely recommend them!" - Emily
"It was good, completed faster than original time estimate. Delivered to me after closing hours as I was caught in traffic." - Mark
"I was surprised by how quickly the repair was done. I thought it would take much longer." - Deborah
"I had the pleasure of dealing with Lexi and Vern for my repair. Both were upbeat and extremely nice throughout the whole process. I would recommend this location solely based on my interactions with them. Thank you so much!" - Jasper
"I LIKED THE SERVICE, THE WORKMANSHIP AND THE PLEASANT EMPLOYES." - RON
"I found Caliber very easy to do business with. Everyone was very helpful." - William
"Great experience. Professional, fast, excellent craftsmanship, very pleased." - Michael
"From Sharon to Matt, fabulous experience. Friendly, knowledgeable, helpful, timely, informative....cannot say enough about this place! Fabulous experience (if one can describe an accident and damage in that way!) Recommend this place to everybody. Thanks, Matt!
Jeanne" - Jeanne
"Tom was very helpful, kind, and very attentive to my concerns. He delivered my vehicle to my satisfaction and reassured me to return if I have any problem. Great personality and excellent customer service. Thank You Tom!!!" - Eileen
"Thank you to the entire Caliber team for helping me with my Beetle. The entire time I felt like Ulises and Caliber had my best interests in mind. It's rare to find someone who truly cares about their customers and I always felt like you guys had my back.
Every single person I interacted with at Caliber was friendly, supportive, responsive (nobody dodged my calls), and knowledgeable. A special shout out to Ulises, Jeremy, and Randi for your help!
I only wish you handled all car services (smogs, oil changes, etc). Without hesitation, I will recommend Caliber Escondido to my friends. Thanks a million!" - Stacie
"James and Randi were very nice to me including the young man that pick me up to take me to get my car. Thanks also to the person that did the repairs, he did a great job. Very nice employees, they are keepers." - Betty
"Staff, top to bottom, personal, engaged and knowledgable. Work was excellent. My car looks like it is new." - James E
"Absolutely perfect work. Looks as good as new, and no defects." - Sandra
"Worked with Lee Denman. Great service, friendly, competitive pricing and delivered the car on time. Perfect job. No one would ever know it was damaged." - Rusti
"I was so pleased all the information I was given on a weekly basis. Susan was awsome about giving me up to date information about all the progress or any delays on parts. When I came to pick up my car, it was like looking at a brand new car! Thank you so much!" - Constance
"My car was towed to Caliber where evaluation and estimate were related to me, as well as an estimated date of completion. The job was completed before schedule, and since I had a rental car, a Caliber staff member personally delivered the car to my home. The bottom line---the repair was done so well that I could never detect the car was ever damaged. Excellent work and superb service!!" - Pat
"Amazing service. The recepetionist Lexi was very professional and the repair was incredible and was very quick.I recommend them to everyone who asks me where I got my car fixed. Thank You Caliber!" - giovanny
"Everyone from the receptionist to the body repair specialist did a fine job.
The receptionist went out of her way to make me comfortable and she called for a rental car for me. All the insurance work was professionally done along with phone calls and paperwork. I will highly recommend Caliber Collision to any of my family and friends that have the misfortune of an accident." - Timothy
Rated 5/5 based on 9 customer reviews.
- Jason D.