Mar 24, 2020
"My daughter was in an accident causing damage to her rear bumper and trunk. We were going to pay out of pocket and not use insurance. We went to a few places for estimates and ended up with Caliber Collision. The tech that provided the quote, Ted, was professional and respectful. He was very upfront and honest about the work that needed done and he provided the best price! We dropped off the car and Ted called with an update within hours. There was no wondering when the car will be done, will there be extra costs, etc. The total turn around time to get the car back was much quicker than I anticipated and way less time than other shops quoted us. The work done on the car is beautiful! I could not be happier! My car was in a body shop last year and the experience was awful! The work had to be re-done, it took forever, and it never came out right. Also I had to call for updates every few days. I am so glad I found Caliber Collision this time around. Thank you, Ted & Caliber Collision for making this experience painless, for being professional, and doing amazing work!" - Veronica S.Mar 24, 2020
"Went to get my car repaired at this body shop a couple days ago. The work came out perfect! I appreciate the way Jose kept in contact with me, to let me know what the status of the repair was. Great communication with the insurance as well. Everyone at the shop was very friendly...." - Efren M.Feb 29, 2020
"I had my car repaired at Caliber and it came out awesome. Girasol was incredible. Kept me up to date through out the whole process and really made me feel comfortable. Being in a wreck I didn't think my car would be the same. You can't even tell it ever happened ! I will recommend them to everyone." - Patricia A.Feb 29, 2020
"I went to go get my car fixed at this shop and everyone was very nice. Steve welcomed us as soon as we walked in..Jose my writer kept me updated on the status of the repairs on my vehicle...Karina was also very helpful. My car looks great!" - Daniel S.Feb 29, 2020
"I went in to get an estimate and Jose the service provider was able to answer all my questions and tell me everything I needed to know. Now that is what I call Great customer service. Very welcoming body shop i will definitely recommend to friends and family." - Jessica F.Feb 29, 2020
"I went to go get a estimate at this body shop and everyone was very friendly...Jose wrote my estimate and was able to answer all my questions...I highly recommend shop....they provide great customer service..." - Mariela A.Feb 29, 2020
"Went in for an estimate. Jose helped me out with all of my questions, explained everything very clearly. He was very patient with me and very nice. 5 stars for this place and I would definitely go back. Very happy with the job they did !" - Sam T.Feb 29, 2020
"I went in for an estimate. The service was awesome. The manager Steve was great, Karina In the front desk is helpful and informative. I will be taking my car for repairs soon!" - Alina F.Feb 19, 2020
"Just want to thank Caliber Collision for providing the best customer from the time of drop off to the time of pick up,Jose the estimator made sure that my father got informed periodically...he was very friendly and helpful with all of my fathers questions. We received the vehicle like if nothing had happened. Great work was done....I highly recommend this body shop. Steve the manager was also very friendly.."
"Very good job very professional like brand new thank you" - Ray
"The folks all did a great job. The car was fixed on time and it looks great! Whenever I need this type of service I will be back.!" - roger
"Dennis & then Reagan Bennett made sure that my Classic Collectible was brought back to As New condition after $8K of repairs to both ends of it. This was in spite of some replacement parts being hard to find.
I was always treated with kindness & respect and I am a VERY happy former client! They went far beyond the normal for this repair! All of the workers and staff were amazing." - Ron
"Great experience. Customer service was above what I had received at any other shop. I was kept up to date on the progress of the repair. Michael went above and beyond. Caliber Collision is top notch! Definitely recommend them!" - Emily
"It was good, completed faster than original time estimate. Delivered to me after closing hours as I was caught in traffic." - Mark
"I was surprised by how quickly the repair was done. I thought it would take much longer." - Deborah
"I had the pleasure of dealing with Lexi and Vern for my repair. Both were upbeat and extremely nice throughout the whole process. I would recommend this location solely based on my interactions with them. Thank you so much!" - Jasper
"I LIKED THE SERVICE, THE WORKMANSHIP AND THE PLEASANT EMPLOYES." - RON
"I found Caliber very easy to do business with. Everyone was very helpful." - William
"Great experience. Professional, fast, excellent craftsmanship, very pleased." - Michael
"From Sharon to Matt, fabulous experience. Friendly, knowledgeable, helpful, timely, informative....cannot say enough about this place! Fabulous experience (if one can describe an accident and damage in that way!) Recommend this place to everybody. Thanks, Matt!
Jeanne" - Jeanne
"Tom was very helpful, kind, and very attentive to my concerns. He delivered my vehicle to my satisfaction and reassured me to return if I have any problem. Great personality and excellent customer service. Thank You Tom!!!" - Eileen
"Thank you to the entire Caliber team for helping me with my Beetle. The entire time I felt like Ulises and Caliber had my best interests in mind. It's rare to find someone who truly cares about their customers and I always felt like you guys had my back.
Every single person I interacted with at Caliber was friendly, supportive, responsive (nobody dodged my calls), and knowledgeable. A special shout out to Ulises, Jeremy, and Randi for your help!
I only wish you handled all car services (smogs, oil changes, etc). Without hesitation, I will recommend Caliber Escondido to my friends. Thanks a million!" - Stacie
"James and Randi were very nice to me including the young man that pick me up to take me to get my car. Thanks also to the person that did the repairs, he did a great job. Very nice employees, they are keepers." - Betty
"Staff, top to bottom, personal, engaged and knowledgable. Work was excellent. My car looks like it is new." - James E
"Absolutely perfect work. Looks as good as new, and no defects." - Sandra
"Worked with Lee Denman. Great service, friendly, competitive pricing and delivered the car on time. Perfect job. No one would ever know it was damaged." - Rusti
"I was so pleased all the information I was given on a weekly basis. Susan was awsome about giving me up to date information about all the progress or any delays on parts. When I came to pick up my car, it was like looking at a brand new car! Thank you so much!" - Constance
"My car was towed to Caliber where evaluation and estimate were related to me, as well as an estimated date of completion. The job was completed before schedule, and since I had a rental car, a Caliber staff member personally delivered the car to my home. The bottom line---the repair was done so well that I could never detect the car was ever damaged. Excellent work and superb service!!" - Pat
"Amazing service. The recepetionist Lexi was very professional and the repair was incredible and was very quick.I recommend them to everyone who asks me where I got my car fixed. Thank You Caliber!" - giovanny
"Everyone from the receptionist to the body repair specialist did a fine job.
The receptionist went out of her way to make me comfortable and she called for a rental car for me. All the insurance work was professionally done along with phone calls and paperwork. I will highly recommend Caliber Collision to any of my family and friends that have the misfortune of an accident." - Timothy
Rated 5/5 based on 9 customer reviews.
- Alicia H.