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Auto Body Shop: Fairfax Location

3163 Spring St. Fairfax, VA 22031 7:00 a.m. - 6:00 p.m. M-F
8:00 a.m. - 12:00 p.m. SAT

Fairfax  Details

Conveniently located in Fairfax off Fairfax Blvd at Spring St. Opened 2015. I-CAR Gold Class Recognized.

About  Fairfax

Caliber Collision in Fairfax, VA, is intent on having your vehicle back on the road as soon as possible while we restore you to the rhythm of your life®.  With services including painting, dent repair, and auto glass repair, all of our work includes a written lifetime warranty and is delivered with remarkable customer care and repair expertise.  Caliber Fairfax is conveniently located to serve those in Fairfax and the surrounding areas including Annandale, Burke, Fair Oaks, and Oakton.  We are military and family friendly, and we value our customer relationships and treat everyone with respect.  No repair is too big or small for our Caliber Fairfax team to fix.

For our Caliber Fairfax team, we are driven by knowing we have customer satisfaction, and we know you will be satisfied with the results.  During the auto body repair process, we will continually supply you with status updates on your vehicle so you are notified as we move quickly to transform it back to pre-accident condition.  Our team of technicians is here to assist you with any repair services your vehicle requires.

At Caliber Fairfax, we are here to provide exceptional collision repair services to Fairfax and the surrounding areas, and we thank you for choosing us to repair your vehicle both today and in the future.  Simply call our Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today!  Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

volvo
Ford


Nearby Locations



Reviews


Testimonials

- Scott T.Oct 13, 2019

"No one likes to have to deal with a damaged or totaled vehicle but my experience at Caliber Collision was very positive. The management is honest and understanding, giving me a full picture of expectations for vehicle repairs. I walked out feeling confident in their assessment and their service. Although Iwish it upon anyone, if you need to repair your vehicle, I highly recommend using this Caliber Collisions in Fairfax, VA."

- James MyskaAug 30, 2019

"I, unfortunately, has my car totaled. Caliber took care of all of the interactions with my insurance (USAA). All I had to do was to drop my car off and, after it had been totaled by insurance, go back and pick my stuff up. It was as easy as can be."

- James MyskaAug 30, 2019

"I recently had my car totaled. Caliber handled all the interactions with my insurance (USAA). All I had to do was to drop my car off and, after insurance totaled my car, go back and pick up my stuff. They took care of everything. Easy."

- tauqeer manjAug 27, 2019

"Wonderful and professional staff. Highly recommend Caliber Collision for any type of Damage."

- Denny AyardMay 24, 2019

"I've had to use Caliber twice to repair side-swipes to my car. (First time, another vehicle scraped my car, and the second time, I scraped a garage column.) Both times, my car was returned to me looking brand new. They're undeniably awesome at body and paint work."

- JY SApr 12, 2019

"Jazmin(service advisor), Adam(manager), and Cindy(receptionist) were very nice. Very friendly and responsive. Thank you very much!"

- Grlpwr N.Mar 22, 2019

"Let me set the scene... It is a rainy Thursday evening at 5:15 p.m. (rush hour) and it has literally been raining ALL day!!! I now have 45 minutes to get to Fairfax from DC to drop my car off for repairs, after previously receiving an estimate from the AWESOME Service Advisor, DYNAMIC Dustin a week before. My driver side mirror was damaged after being hit by a huge rock/block that fell off a truck and cracked the driver side mirror foundation. So, at 5:55 p.m., in a panic, I call the shop and reach the AMAZING Center Manager, Adam who says, "We close at 6:00, but I will wait for you...no worries" ...can this be real? You have been open since 7:00 a.m., close at 6:00 p.m., outside there is a torrential downpour, but you are STILL willing to wait for little 'ol me? That set the tone right there. I was impressed!!! I make it to the location that is a gem of a place at 5:59 p.m. and it is pouring down rain. With AMAZING Adam holding the door, I run in the shop and the first thing AMAZING Adam says is, "Don't rush..." ...can this be real? You have worked all day, I'm sure you're ready to go, but you're STILL telling me not to rush!!! AMAZING Adam and DYNAMIC Dustin were kind, which is always a fantastic way to start in any situation. So...I made it! Now what? How will the interaction be? Will my expectations be met? YES!!! DYNAMIC Dustin, who assessed the damage and spearheaded the estimate process and AMAZING Adam, who as the Center Manager, sets the "tone" for a customer-driven establishment and is a wealth of knowledge, both assured me that the work would be completed within the timeframe quoted, showed me that they received the part and anticipated a great outcome. I was relieved that from the moment I visited this location, DYNAMIC Dustin displayed excellent communication, has a great eye for identifying the damage, outlined how the process would go and made it almost effortless on my part. When I had to call in to reschedule my drop-off time on short notice, the COMFORTING Cindy, eased my mind, letting me know that the shop is flexible and available to provide service and scheduling that fits the customers needs. She was very easy to talk to and her patience is impeccable. She is the RIGHT person to represent Caliber Collision to the public. AMAZING Adam guided me through completing the required paperwork, confirming the agreement through my insurance company, USAA and answered additional questions I had with regards to the repair of my vehicle, provided information re: the upgrading of another vehicle I own and HELD THE DOOR when it was raining. THIS location is THE location!!!! The whole TEAM is great! I felt like I was one of them. If you have to wait, the waiting area is pristine, there is a classic style popcorn machine, ample amount of parking and a secured gate to store your vehicle, without being anxious about theft and/or vandalism. So now that I have set the scene, laid out the facts, I ask you, "Why go anywhere else?" Great customer service is hard to find, but at this location, it is easy to see that the culture encourages customer retention through providing a great experience, unbeatable response time, readily available with extended hours and extra effort to help the customers. If you have damage needing to be fixed on your automobile, bring it to Caliber Collision on Spring Street. It is worth your drive over if you are far and it is worth a short trip if you are close. May this location be held in high esteem for the positivity it exudes and the staff's treatment of customers. You have gained a loyal customer for life!"

- Grlpwr N.Mar 22, 2019

"Let me set the scene... It is a rainy Thursday evening at 5:15 p.m. (rush hour) and it has literally been raining ALL day!!! I now have 45 minutes to get to Fairfax from DC to drop my car off for repairs, after previously receiving an estimate from the AWESOME Service Advisor, DYNAMIC Dustin a week before. My driver side mirror was damaged after being hit by a huge rock/block that fell off a truck and cracked the driver side mirror foundation. So, at 5:55 p.m., in a panic, I call the shop and reach the AMAZING Center Manager, Adam who says, "We close at 6:00, but I will wait for you...no worries" ...can this be real? You have been open since 7:00 a.m., close at 6:00 p.m., outside there is a torrential downpour, but you are STILL willing to wait for little 'ol me? That set the tone right there. I was impressed!!! I make it to the location that is a gem of a place at 5:59 p.m. and it is pouring down rain. With AMAZING Adam holding the door, I run in the shop and the first thing AMAZING Adam says is, "Don't rush..." ...can this be real? You have worked all day, I'm sure you're ready to go, but you're STILL telling me not to rush!!! AMAZING Adam and DYNAMIC Dustin were kind, which is always a fantastic way to start in any situation. So...I made it! Now what? How will the interaction be? Will my expectations be met? YES!!! DYNAMIC Dustin, who assessed the damage and spearheaded the estimate process and AMAZING Adam, who as the Center Manager, sets the "tone" for a customer-driven establishment and is a wealth of knowledge, both assured me that the work would be completed within the timeframe quoted, showed me that they received the part and anticipated a great outcome. I was relieved that from the moment I visited this location, DYNAMIC Dustin displayed excellent communication, has a great eye for identifying the damage, outlined how the process would go and made it almost effortless on my part. When I had to call in to reschedule my drop-off time on short notice, the COMFORTING Cindy, eased my mind, letting me know that the shop is flexible and available to provide service and scheduling that fits the customers needs. She was very easy to talk to and her patience is impeccable. She is the RIGHT person to represent Caliber Collision to the public. AMAZING Adam guided me through completing the required paperwork, confirming the agreement through my insurance company, USAA and answered additional questions I had with regards to the repair of my vehicle, provided information re: the upgrading of another vehicle I own and HELD THE DOOR when it was raining. THIS location is THE location!!!! The whole TEAM is great! I felt like I was one of them. If you have to wait, the waiting area is pristine, there is a classic style popcorn machine, ample amount of parking and a secured gate to store your vehicle, without being anxious about theft and/or vandalism. So now that I have set the scene, laid out the facts, I ask you, "Why go anywhere else?" Great customer service is hard to find, but at this location, it is easy to see that the culture encourages customer retention through providing a great experience, unbeatable response time, readily available with extended hours and extra effort to help the customers. If you have damage needing to be fixed on your automobile, bring it to Caliber Collision on Spring Street. It is worth your drive over if you are far and it is worth a short trip if you are close. May this location be held in high esteem for the positivity it exudes and the staff's treatment of customers. You have gained a loyal customer for life!"

- T T.Mar 22, 2019

"Let me set the scene... It is a rainy Thursday evening at 5:15 p.m. (rush hour) and it has literally been raining ALL day!!! I now have 45 minutes to get from DC to Fairfax to drop my car off for repairs, after previously receiving an estimate from the AWESOME Service Advisor, DYNAMIC Dustin a week before. My driver side mirror was damaged after being hit by a huge rock/block that fell off a truck and cracked the driver side mirror foundation. So, at 5:55 p.m., in a panic, I call the shop and reach the AMAZING Adam (Center Manager) who says, "We close at 6:00, but I will wait for you...no worries" ...can this be real? You have been open since 7:00 a.m., close at 6:00 p.m., outside there is a torrential downpour, but you are STILL willing to wait for little 'ol me? That set the tone right there. I was impressed!!! I make it to the location that is a gem nestled on Spring Street of at 5:59 p.m. and it is pouring down rain. With AMAZING Adam holding the door, I run in the shop and the first thing AMAZING Adam says is, "Don't rush..." ...can this be real? Let me get this straight...You have worked all day, I'm sure you're ready to go, but you're STILL telling me not to rush!!! AMAZING Adam and DYNAMIC Dustin were kind, which is always a fantastic way to start in any situation. So...I made it! Now what? How will the interaction be? Will my expectations be met? YES!!! DYNAMIC Dustin, who assessed the damage and spearheaded the estimate process and AMAZING Adam, who as the Center Manager, set the "tone" for a customer-driven establishment and is a wealth of knowledge, both assured me that the work would be completed without issue, showed me that they received the part and anticipated a great outcome. I was relieved that from the moment I visited this location, DYNAMIC Dustin displayed excellent communication, has a great eye for identifying the damage, outlined how the process would go and made it almost effortless on my part. When I had to call in to reschedule my drop-off time on short notice, the COMFORTING Cindy, eased my mind, letting me know that the shop is flexible and available to provide service and scheduling that fits the customers needs. She was very easy to talk to and her patience is impeccable. She is the RIGHT person to represent Caliber Collision to the public. AMAZING Adam guided me through completing the required paperwork, confirming the agreement through my insurance company, USAA and answered additional questions I had with regards to the repair of my vehicle, provided information re: the upgrading of another vehicle I own and HELD THE DOOR when it was raining. THIS location is THE location!!!! The whole TEAM is great! I felt like I was one of them. If you have to wait, the waiting area is pristine, there is a classic style popcorn machine, ample amount of parking and a secured gate to store your vehicle, without being anxious about theft and/or vandalism. So now that I have set the scene, laid out the facts, I ask you, "Why go anywhere else?" Great customer service is hard to find, but at this location, it is easy to see that the culture encourages customer retention through providing a great experience, unbeatable response time, their readily available with extended hours and display extra effort to help the customers. If you have damage needing to be fixed on your automobile, bring it to Caliber Collision on Spring Street. It is worth your drive over if you are far and it is worth a short trip if you are close. May this location be held in high esteem for the positivity it exudes and the staff's treatment of customers. You have gained a loyal customer for life!"

- anonymousMar 22, 2019

"Let me set the scene... It is a rainy Thursday evening at 5:15 p.m. (rush hour) and it has literally been raining ALL day!!! I now have 45 minutes to get to Fairfax …"

- Casey

"Incredible service! I was blown away by the constant communication and attention to detail. I had no idea what to expect following my car accident. But from the day the vehicle was received at Caliber Collision, I was completely informed every step of the way. The staff are incredibly friendly, and they even allowed me to return my rental when I picked up my vehicle! I hope I don't need their services again anytime soon, but if so, I will use Caliber Collision again!"

- Omar

"When reading a review of any product, service or performance rendered in exchange of money one would expect the A-Z details to get the full experience enabling the reader to compare/judge accurately. Having said that, take a seat, pour yourself some more coffee & be prepared to read about what true, genuine professionalism and workmanship is delivered consistently from Caliber Collision Fairfax, VA. I was commuting from work the day before my birthday near Tysons Corner mall when while stopped in bumper to bumper traffic someone rear-ended me for not paying attention. Since it was a traffic jam on the backstreets of the mall on a Friday afternoon, the person that hit wasn’t traveling at lighting speed, however, he hit me with enough force to jolt my neck and hear a lot of car parts crunching. Upon review of the damage it appeared to be minimal, of which someone else may have dismissed it and been on their way, but I knew that just because my naked eye couldn’t see much other than cosmetic imperfections anew to my rear bumper I still should file a claim to find out just what damage had been caused beneath the bumper. Now, since the guy that hit me was insured out of state and not a corporate huge insurance company, when i filed the claim they left it on me to choose bodyshop of my choice to generate the estimate for repair. The first place that came to my mind was Caliber Collision Fairfax! I called them, explained to them what I needed, they made an appointment for me to come in for an estimate within 3 days, wasting no time to keep the ball rolling on this claim. I came into their shop, Dustin was super helpful and informative while performing the spot estimate explaining the end to end process articulately and for my benefit so we’re on the same page and to set my expectations, a sign of excellence in customer service! Rare find in today’s market of self serve and apps for everything. Urgency was top priority for Caliber Collision Fairfax in expediting their estimate of the damage to the insurance company enabling them to then keep my claim moving along throughout the process life cycle. Upon approval by the insurance company, all the i’s dotted and t’ crossed, i was able to call Caliber Collision Fairfax for another appointment to bring in my car for actual repairs and again effortless scheduling based around my convenience thanks to Jasmine as well! Since Caliber Collision Fairfax syncs up with Enterprise Rental Company i was in my rental the same day i dropped my car off for repairs and on my way leaving nothing to be pondered upon as to the details of my repairs. Dustin, amongst others from Caliber Collision Fairfax I'm sure, took such an attention to detail all along their process of repairs that I received texts (optional to receive not mandatory) of any and every update so I knew exactly what was occurring with my car every step of the way. That is consistent customer service done without hesitance, terrific! The day my repairs were complete, I received notice i could come by to pick up my car at my convenience and words cannot describe with which workmanship, which is guaranteed for life as it were, Caliber Collision Fairfax had done to repair my rear bumper. As if i went in for a facial, rejuvenation to a spa and came out feeling brand new & refreshed the rear bumper was not only fixed/restored as it was the day i drove my car newly purchased from the lot, Caliber Collision Fairfax took the time to wash my car to such a detail that it would’ve easily cost me $35-$50 elsewhere for such a cleaning. One signature to pick up my car from Adam and I was ready to be back on the road! Listen folks, its not rocket science that a vehicle going through the process of repair(s) is a mundane matter and everyone will experience it at least once in the life of which ever vehicle they own, however, the attention to detail, mark of excellence, consistency in meeting expectations and the genuine people skills with which Dustin, Adam and Jasmine and everyone from Caliber Collision Fairfax expedited my claim is above & beyond noteworthy! Thanks for setting the bar so high Caliber Collision Fairfax and thank you for doing such a fantastic job all around! "

"A big thank you to Dustin Darone the service advisor and the team on a job well done, at Caliber Collision Fairfaix VA location. My VW Jetta looks great again! I do appreciate Dustin’s professionalism, great time management, attention to detail and honesty. I will share my positive experience with other people in need of a dependable and high quality auto body work." - Prem

"We recently had our Ford Focus there for repairs. The repair work was done very proficiently and our rep handling the claim Brittiny Raisor did a great job.Our satisfaction rating was a ten!Thanks,Dave Lingebach" - Daid

"Outstanding service from friendly and helpful people from reception to final repair and drive away" - Gerald O.

"A big thank you to Dustin Darone the service advisor and the team on a job well done. My VW Jetta looks great again! I do appreciate Dustin’s professionalism, great time management, attention to detail and honesty. I will share my positive experience with other people in need of a dependable and high quality auto body work." - Prem

Rated 5/5 based on 11 customer reviews.
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