Mar 13, 2020
"Friendly. Professional. Caring. Good communication process! Car looks great!" - Heather FarrellMar 1, 2020
"EXCELLENT SERVICE!!! John and the rest of the staff are knowledgeable and informative. They are all so friendly too!! Work like this takes time and patience (ordering parts, pulling apart and putting vehicles back together etc...) and John is so good at keeping you in the loop as to where they are at in the process. They get things done in a timely manner!! Great body work. Paint shop also did a great job!!! Will definitely use them again. 👍Thank you, Caliber Falcon Team!" - Nick montanoFeb 5, 2020
"It's one of the best pizzas in the area for the price" - Bob RaskeyJan 25, 2020
"They are the best when comes to making it right, and Ed is an awesome person and boss...." - Muriel ShickmanJan 22, 2020
"Caliber did an excellent job repairing my car. The service was friendly and fast. Highly recommended!" - Lynn RalstonJan 8, 2020
"Edward Schmidt, the center manager, gave me a thorough briefing on the required work and a quick schedule for completition. The work and finish was outstanding and he took the time to personally show me what they did & some steps employed to save me some costs. This was my third vehicle repaired by Caliber (none my fault) and I highly recommend them in all respects. A special thanks to Mr. Schmidt for his help & attention to details," - Mike TrimboliDec 21, 2019
"Thank you Caliber Collision in Falcon! The team was pleasant and professional. The scheduling, communication and repair were top notch." - Karisa ReynoldsDec 1, 2019
"Excellent follow through and customer service. Everyone made me feel like I was their one and only important customer. Great communication and the work on my car was the best quality!" - Bruce
"Complete perfection in quality of repair and reassuring customer care. I'm a very happy camper! What a great bunch of professionals. They went above and beyond by making sure that my rental car was there in a timely manner to pick me up. They were there for ME."
"oh my goodness, i had such a great experience today!. the wait room is nice and snacks available.front desk staff friendly and helpful. Ed the manager was so helpful and friendly. I hope I never need this service again but I will def come back here and tell all my friends. thanks you for a great experience !" - joan
"Ed and his crew did an exceptional job in restoring the body after hail damage. There is no evidence of any hail damage after his superb work. I have had two other vehicles repaired with Ed and would go to no other shop. Excellence is everything he does, from customer service to the completed job." - Bob
"Ed and the staff were great in providing a quick estimate and keeping me informed on the progress of the repairs. This was the best car repair experience I have ever had and I would recommend them highly. Thanks again "Ed" for the great communication and expertise and getting my care back on the road in record time." - Dan
"Professional service all the time!" - Bill
"Right off the bat, I want to thank all the staff at Caliber Collision. Probably the best service team I have met in years. A special thank you to Ed and John. Two of the most professional and knowledgeable people in the industry. I had the pleasure to meet Ed, Manager at Caliber Collision. He is definitely a great example to his crew. Showing them that going the extra mile for their customers pays off and keeps them returning. My vehicle was taken care of and I couldn't be any happier. I recommend this organization to anyone who wants a personal experience greeted with a professional staff who value customer service. Thank you Caliber Collision!!" - Tommy
"I have to admit I wasn't convinced my truck would ever be the same after my accident but I got it back from Caliber in Falcon looking better than new!!! Ed and Mae were fantastic -- constant communication during the entire process and the made my truck look like new again! I'm sold on this business and will absolutely recommend it to everyone I know! Thank you so much Ed and Mae and, although I hope not to need you again, I will certainly bring my truck back to you if I'm ever in another accident!" - Mark
"Very professional. Did an excellent job. Customer service was outstanding." - Michael
"After my car was side-swiped in December, my insurance co. recommended Caliber Collision. I was quite pleased with their efficient work, quality of work and how they treated me as a customer. They also kept me informed all along the way. Would recommend them to anyone who needed repair work....as long as I don't have to come in again!" - K
"I would like to let you about my experience at the Falcon Caliber body shop.In all my years I have never been treated so well by a business or by a employee as I was treated by the awsome people at Caliber,Ed,Mae,Michelle and Ashley were the most professional people you could ever ask for at a business.I will recomend to anyone that needs body repairs to give Ed and his team a try,Thank you" - Robert
""Fast, Efficient & Friendly.
Would Definitely Recommend!" They will do what they can to get you in and out in a very timely manner. Great Work" - Chad
"Have had 4 (only one through insurance, needs to deal with Ed , Mae and John in the Falcon Shop and every time has been pleasant experience. They offer reasonable prices and have been very timely getting the work done. Work has been high quality. Would recommend these folks without hesitation." - Larry
"Fast, Efficient & Friendly.
Would Definitely Recommend!" - JoAnn
"I am overly pleased with the service I received. Ed and John always treated me with respect and professionalism. They answered all my questions, but most importantly they helped me fight to keep my truck. Their honesty and excellent workmanship is the best. I will always recommend them and have already. Should I ever need vehicle repairs again I will go to Caliber Collision in Falcon and see Ed and John. Thank you to the entire team at Caliber Collision in Falcon I love the quality of repair and workmanship my truck looks better than new." - Matthew
"Excellent service. Work done right the first time. Work was completed on time (in fact, earlier than original estimate) and w/ in budget. Staff was professional, courteous, VERY easy to work with, and had a great sense of humor to boot! Highly recommended! Thanks Caliber Collision." - Cortney
"Honda was backed into by a careless driver in Black Hawk. Took it to Ed and his crew--nowhere else I would even consider, and they did the expected outstanding job. Got the car in quickly; repaired ahead of schedule. Have brought several vehicles here and expect nothing but the best from. Have never received less. Highly recommend them. They are a preferred shop with USAA and it's easy to see why. " - Michael
"Eddy and all he team did a very impressive job on my vehicle. All the staff went out of their way to give me a great experiment. I am very thankful for eddys professionalism and the staff competency. I will be referring friends and co workers to this business." - Adam
"Received prompt courteous service. Excellent work done." - Istvan
"Ed and his team did the impossible and went that "extra mile" to make my car like new again after an unfortunate accident.
I wouldn't hesitate to reccomend this auto body repair center. 1st class all the way!" - Gary
"Ours was a small front bumper replacement. The team did an excellent job. Only was in the shop 2 days. They even detailed the inside of the car when finished. Hopefully, we're never in another accident. But if we are, Caliber will be the first place we go to get the car fixed.
On a scale of 1 to 10, I give them a 12!!" - Phil
Rated 4.875/5 based on 8 customer reviews.
- Cindy Thompson