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Auto Body Shop: Florence Location

5980 Merchants St. Florence, KY 41042 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Florence  Details

Conveniently located at the corner of Merchants Street and Bankers Street, right across the street from Take 5 Oil Change. Opened 2019. I-CAR Gold Class recognized. ASE-certified technicians. Customer satisfaction is what drives us at Caliber Collision’s Florence location, and we’re family and business fleet friendly. We’re proud to serve areas like Florence, Erlanger, Taylor Mill, Union, Independence, Burlington, Fort Wright, Covington, Newport, Edgewood, Crestview Hills, Fort Mitchell, Hebron, Elsmere, and Walton.

About  Florence

Our extensive service area and over 1100 locations nationwide help us assist over 850,000 customers each year, and we’re dedicated to changing how you see your collision repair experience. Each of our repair centers is O.E. Certified, and we keep an eye on new innovations that help us create higher quality repairs.

Our technicians are ASE and iCar Gold certified, and they receive consistent training to ensure they approach repairs with craftsmanship in mind. We’re so confident about the quality of our work that we have written lifetime warranties on all repairs. If your repair ever needs correction, you can bring it into any of our repair centers, and a teammate is on hand to help find a solution.

We know that our customers are busy and that’s why our website offers features to help you save time. On our website, you can schedule an appointment for your vehicle, request a free estimate on repairs you’d like addressed, and even authorize repairs for your vehicle that is already at our repair center.

Caliber Collision feels strongly about being green, which means doing things a little bit differently to help protect our employees and the communities we serve. We lead the way for using water-based paints in collision repairs because they contain fewer VOCs than conventional solvent-based paint.

We also have technicians that are ASE Refrigerant Recovery and Recycling certified, and we exceed the standards set by the industry and regulatory requirements. Our employees use advanced personal protection equipment, and we use innovative solutions to keep particulate matter out of the air.

Caliber Collision is the largest collision repair company in the nation, and we receive more referred customers from insurance companies than any other collision repair business. We also partner with a large number of dealerships nationwide and provide services to their customers, including painting, dent repair, and auto glass repair.

We also work with dealerships to restore trade-in vehicles, and for general collision repairs. We repair all makes and models of vehicles, even luxury brands, and we accept all insurance. Our mission is to be the best collision repair provider in every community that we serve, and our vision is to reshape how you see the collision repair experience.

We’re committed to the communities that we serve, which is why we support a number of different programs such as Changing Lanes, Recycled Rides, and the Caliber Classic golf tournament. We’ve also raised funds for 19 million meals through local food banks and donated hundreds of vehicles to veterans and their families.

Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.

Restoring the Rhythm of Your Life®



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- cop33 85Sep 25, 2020

"They are amazing to deal with"

- itsmepeg1Sep 24, 2020

"I was beyond pleased with the services of Caliber Collision. I would use them again in a heartbeat and would recommend them. They did great work, they kept me informed often, and the staff was very professional and friendly. I have told others about them"

- Andre WhiteSep 22, 2020

"Caliber did a great job with my car. I got it back quickly and was informed every step of the way."

- Alan SchirtzingerSep 21, 2020

"Excellent communication during the repair. Coordinated with insurance company and rental. Enterprise rental is conveniently located just across the side street. All repairs done well, paint match also!"

- Jim & Missy PiperSep 18, 2020

"Took are Nissan Rogue in for body damage. They gave us an estimate of date of completion. But also explained that could change if they find internal damage. Which they did and it added just a couple days on. They sent us emails telling us giving us updates along the way of each stage. We were never left guessing what was going on. We picked up the bummer wasn't quite even. They saw the problem and fixed it quickly. Manger made sure we were satisfied before leaving. Very pleased with service and with Brandy our estimator. Everything looks and works great."

- Missy P.Sep 18, 2020

"Took are Nissan Rogue in for body damage. They gave us an estimate of date of completion. But also explained that could change if they find internal damage. Which they did and it added just a couple days on. They sent us emails telling us giving us updates along the way of each stage. We were never left guessing what was going on. We picked up the bummer wasn't quite even. They saw the problem and fixed it quickly. Manger made sure we were satisfied before leaving. Very pleased with service and with Brandy our estimator. Everything looks and works great."

Rated 5/5 based on 6 customer reviews.
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