Jan 24, 2020
"Thank you Caliber Collision for the excellent work and customer service! They are very efficient and prompt. The estimator Alex was very thorough in explaining what needed to be done and made my experience as his top priority. I had my truck in and out the same day as promised. My truck is now in prestine condition and feel confident in trusting caliber collision with any and all future repairs if needed. I will definitely recommend them for any collision repair to my family and friends." - Leslie Z.Jan 22, 2020
"I am more than happy with the work Caliber Collision did on my car. I received frequent updates on the progress and also got my car back 2 days earlier than what was estimated. They have great customer service and would definitely recommend others to get their cars fixed here." - Angie K.Jan 13, 2020
"Unfortunately had to take my car for bodywork repairs twice in a short period of time but... Fortunately Caliber Collision was recommended and did an absolutely awesome job both times! Definitely a fan and recommend them especially the Fontana team! Thank you Alex!" - Stephen J.Dec 14, 2019
"If you need insurance sponsored auto repair Caliber Collision Fontana is absolutely the best repair shop to get the job done. Go see claims adjuster Anna, she is personable, knowable, through, and professional. Caliber (Anna) will go over all the repairs and text you with daily updates while your vehicle is being repaired. Their facility is very clean and the staff will offer you a soft drink, bottled water, and fresh popped popcorn while you wait. They also have courtesy shuttle service to take you home and pick you up. GREAT JOB CALIBER!!! ( ANNA)" - Patty A.Nov 7, 2019
"Shout out to Ana at Caliber.. Great customer service, she thought of every detail that I needed without asking..ooh and they did great work on my front bumper..car was finished a day earlier then expected and delivered to my home clean and shiny..ooh and shout out to my detail guy too!!" - Mane B.Nov 6, 2019
"I dropped my vehicle off at Caliber Collision because they were highly recommended by Farmers Insurance. I walked into the office and was greeted by Nancy. She printed the paperwork and Alex took it from there. Alex took the time to explain the process and answered every question I had. The customer service that Alex provided had me confident about leaving my vehicle. The was then picked up by Enterprise, who is the preferred rental car agency and that didn't go so well. There was no sense of urgency at the Fontana location. My reservations was made by Farmers Insurance days before I arrived. After they processed my paperwork, charged my credit card, I waiting 25+ mins before inquiring how much longer it will take. That's when the assistant manager Zachary got rude, unprofessional, and demonstrated threatening body language. I have NEVER been to an establishment where I was told to "be quiet and have a seat"! Zachary decided that he didn't want to rent me a car and gave me no other options. I didn't have transportation for the whole week my car was being fixed. I'm bringing this to your attention because you guys work directly with the enterprise Fontana location. They don't value the business that you send. You can look on their reviews and see this wasn't the first time they dropped the ball!" - Shawn C.Nov 6, 2019
"Jacob, the manager, showed the most understanding and outstanding customer service today. After my accident this morning, he assisted me in navigating through the process reassuring me along the way that he was there for me. I set up a reservation with Hertz. They never showed. Blamed one department over another. Jacob reaches out to Enterprise. They not only put me in a car, but Jacob had his porter drive me there. I feel very safe and comfortable with Caliber to repair and take care of my baby (car)." - Aisha B.Oct 10, 2019
"Had a great experience with them. Ana helped professionally in fixing my car after someone hit it. Thanks Ana !" - selesia jonesOct 4, 2019
"I took my brothers car to be repaired. They did an awesome job. The staff was very professional. Derek kept us informed and the turn around was fast. You will not be disappointed. I'll be taking my car in soon. Thanks again Caliber Collision Fontana"
Rated 5/5 based on 9 customer reviews.
- Estela S.