Nov 7, 2019
"Shout out to Ana at Caliber.. Great customer service, she thought of every detail that I needed without asking..ooh and they did great work on my front bumper..car was finished a day earlier then expected and delivered to my home clean and shiny..ooh and shout out to my detail guy too!!" - Mane B.Nov 6, 2019
"I dropped my vehicle off at Caliber Collision because they were highly recommended by Farmers Insurance. I walked into the office and was greeted by Nancy. She printed the paperwork and Alex took it from there. Alex took the time to explain the process and answered every question I had. The customer service that Alex provided had me confident about leaving my vehicle. The was then picked up by Enterprise, who is the preferred rental car agency and that didn't go so well. There was no sense of urgency at the Fontana location. My reservations was made by Farmers Insurance days before I arrived. After they processed my paperwork, charged my credit card, I waiting 25+ mins before inquiring how much longer it will take. That's when the assistant manager Zachary got rude, unprofessional, and demonstrated threatening body language. I have NEVER been to an establishment where I was told to "be quiet and have a seat"! Zachary decided that he didn't want to rent me a car and gave me no other options. I didn't have transportation for the whole week my car was being fixed. I'm bringing this to your attention because you guys work directly with the enterprise Fontana location. They don't value the business that you send. You can look on their reviews and see this wasn't the first time they dropped the ball!" - Shawn C.Nov 6, 2019
"Jacob, the manager, showed the most understanding and outstanding customer service today. After my accident this morning, he assisted me in navigating through the process reassuring me along the way that he was there for me. I set up a reservation with Hertz. They never showed. Blamed one department over another. Jacob reaches out to Enterprise. They not only put me in a car, but Jacob had his porter drive me there. I feel very safe and comfortable with Caliber to repair and take care of my baby (car)." - Aisha B.Oct 10, 2019
"Had a great experience with them. Ana helped professionally in fixing my car after someone hit it. Thanks Ana !" - selesia jonesOct 4, 2019
"I took my brothers car to be repaired. They did an awesome job. The staff was very professional. Derek kept us informed and the turn around was fast. You will not be disappointed. I'll be taking my car in soon. Thanks again Caliber Collision Fontana" - tejshree trivediOct 3, 2019
"If i could give 10 stars I definitely would. Staff is very friendly and professional and their service is excellent. My car looks all new after they fixed the cosmetic damage. Highly recommend this place. :)" - Steve Y.Oct 4, 2019
"Had a great experience with Caliber Collision in Fontana. The people are friendly, service was great and Anna was very helpful in explaining to me everything they were doing with my car. I highly recommend them." - Argelia S.Aug 13, 2019
"This is a new place and it happen to be near my work so I decided to take my car for repair. They worked with me so well their hospitality definitely is what caught my attention. They made it so easy for me to be a guest. My car was fixed in 2 quick days with a wash. More than satisfied. This team is has gone above n beyond to help me. Thumbs up with a high five." - Argelia S.Aug 13, 2019
"This is a new place and it happen to be near my work so I decided to take my car for repair. They worked with me so well their hospitality definitely is what caught my attention. They made it so easy for me to be a guest. My car was fixed in 2 quick days with a wash. More than satisfied. This team is has gone above n beyond to help me. Thumbs up with a high five." - Teresa L.Aug 7, 2019
"I want to give a shout-out to the crew at caliber collision they were great. I was treated with respect and friendly service. I took my vehicle there to get repaired and they did a great job I love the work they did from the time I walked into the business the receptionist was very pleasant and the rest of the crew were great. I would recommend them to all my friends and family."
Rated 5/5 based on 10 customer reviews.
- Patty A.