Jul 7, 2020
"The people was very nice" - Evelyn GuytonJun 18, 2020
"So thankful for Keta Shannon. I was hit by two vehicles which damaged my front grill/bumper. I was referred to Caliber Collision by my insurance company. My "person" to assist me was Ms. Keta Shannon. Although, she was dealing with a lot of "life" issues during this time with the pandemic, she made sure my car was repaired back to "car before accident" status. Keta was amazingly helpful and supportive. She listened to my concerns and got the job completed to my satisfaction. Due to the care and concern Keta took in taking care of me, I can say despite all the mishaps with a 3rd party vendor, I'm grateful and pleased with the work done on my car. If you ever are in need of car repairs, go to Caliber Collision in Forest Park, and ask for Keta Shannon. I'm positive you will be treated fairly, and that you will be pleased with her service. Thank you Keta for taking great care of my Cherokee and me. Your excellent customer service made ALL the difference. Evelyn" - Gina FreemanJun 17, 2020
"The ENTIRE staff was great, friendly,courteous of all my needs. As I entered the establishment I was greeted promptly by Ms. Meredith with a great smile under her mask!! KEVIN was a delight to me while I was going through the ordeal with my car. I was very pleased with my visit. I would definitely recommend this location to my family and friends. GREAT TEAM MEMBERS!!!" - Edward BabalolaMay 27, 2020
"Nice and cool facility." - Patrick betheaMay 25, 2020
"Dyketa was absolutely wonderful!" - Calvin
"Very please with the quality of work and and personal service we recieved. "
"Cailber did a great job repairing my Leaf and Ryan Davis was awesome. Car looks good as new!" - Bill
"I am writing to extend my deepest gratitude for an outstanding job performed on my 2013 Nissan Pathfinder by Robert and his outstanding team at Caliber Collision in Forest Park, Georgia.
I am a teacher and I know the value of having work performed in an exceptional manner. From the beginning to the end of the process of having my vehicle repaired, the team at Caliber Collision were professional. They came highly recommended by Ralph Gray of Nissan South in Atlanta, Georgia where I purchased my car. Ralph spoke highly of Robert and his team and assured me they were the best in the industry.
I found Ralph’s recommendation to be true. The worked performed went above and beyond my expectations. Since I am with Allstate, Caliber Collision was an extension of Allstate’s high level of excellence and the paperwork was effortless. Robert explain the process, told me my responsibility when the work was completed, gave me day by day progress reports and even stayed opened late when I was delayed by traffic!
My vehicle was cleaned inside and out and was ready when promised. My Nissan Pathfinder looked exactly like it did the day I first purchased it. I highly recommend Robert and Caliber Collision without hesitation.
Ms. J. Williams
A Happy Customer for Life!" - Jocelyn
"My Service Rep, Ryan provided me with superb customer service. Ryan was extremely helpful & supportive in attending to my needs as a customer with excellent direction on the necessary steps that take place to ensuring my vehicle is in excellent condition. Ryan provided great leadership & professionalism ." - Nancy
"The repairs were done right on time! The service at Caliber is very, very, very good! The customer service persons were very polite! I like them and I will recommend them to others. Moreover, they took me to the rental and took the rental car back for me. Excellent work and service! Thanks Caliber Collision!" - Jackita
"I was extremely grateful for the high level of customer service that Kevin provided. I had to, unfortunately, do business with this center twice. The only reason that I returned was because of Kevin's dedication to ensuring that the customer's needs are met. I was also happy with the repairs that were done to my car and for the manner within which my car was repaired. Returning the rental car was also easy and convenient since I was able to leave it there at the center. Hopefully I won't know anyone that needs to visit this type of business, but in the event that is the case, hands down I will recommend this Caliber Collision location. " - Gheri
"Great customer service. Ryan, AJ, and Serena are excellent! Thanks for providing quality service with a smile!" - joy
"recently our car was hit by someone. When we brought our car to Caliber, it looked like it just rolled off the showroom floor!!! We were very pleased with the results. Also the level of care shown to us was exceptional. everyone there treated us with the utmost respect. Hopefully we won't need any more car repairs, but if we do Caliber will be the place we wish to deal with. We will certainly refer you to any friends and family!! Thank you very much!" - Samuel
"I was very pleased with the service and the work provided. I was kept up to date almost daily on the progress of my repair." - Lynn
"The service at Caliber was super! I was kept updated on the work as they progressed with repairs. The work was completed in the time frame promised. I would not hesitate to recommend others to Caliber Collision." - Abn
"I would like to commend AJ and all others at this location. They turned what could have been a bad situation into an effortless one. My car looks better now than it did when I bought it! Thank you." - Mary
"Thank you Service Advisor Mr. AJ Guerrier for your excellent customer service. I am a busy Security Officer with several part time jobs and not familiar with the law in the U.S. AJ provided me with all the information and knowledge. Even though I was not able to repair my vehicle at the shop due to plaintiff insurance refusal to pay for the damaged. AJ has a caring approach and is a true professional. Please accept my gratitude towards him and customer care staff at the front desk as well. Caliber Collision staff at Forest Park was patient and handle my issue with care. I highly recommend my friends to use their service." - Hannah
"I only have great things to say about the service I have received. They have been very helpful and very professional. Robert and Ryan have gone out of their way to provide excellent service." - Kathy
"So far this has been a wonderful experience. I was the one hit by an Allstate driver! I mean everyone from the time I walked in the door to who helped me with the rest of the process were so wonderful and kind. This makes me want to switch my own car insurance company to Allstate! and work for this Caliber Company!" - Angela
"They did a great job!
Looks like it just rolled off the show room floor." - Samuel
"In spite of the rough start (debating on where to take my car after the accident ), and because of the concern I had regarding the time it took to finish my vehicle I quickly realize after seeing the “completed product” it was a “work of art” well worth the time it took to complete the work on my car. My car literally looks and feels Brand New! It was cleaned inside and out! Over a month later I am still feeling good regarding the outstanding job Caliber has done to my car! Thank you Caliber! I will be sending all my friends in your direction!" - RENALDO
Rated 4.6666666666667/5 based on 6 customer reviews.
- Angela Bennett