Nov 25, 2019
"Caliber collision definitely earned five stars when they repaired my vehicle. They were friendly, professional, and kept me up-to-date every step of the way during my repair. Their team did an outstanding job at making my car look like new again. I will definitely be recommending caliber collision to everybody I know when it comes to needing automobile body repair." - Nikki EllisNov 3, 2019
"I had a really great experience with them from the moment I walked in. They knew I had two little babies so they were accommodating and got me in and out with quickness." - L WOct 17, 2019
"Lincoln was great. He provided me with daily updates on my car. They were professional, quick, friendly and the work completed on my Mercedes was fabulous. I recommend Caliber Collision on Old Denton Road." - Quentin GarrettOct 17, 2019
"Outstanding work and customer service. The guys made sure I left happy, and returned my car in great shape. The lady up front was very sweet and told me a few times dont forget we have life time warranty! They told me if something comes up that I see, hear or dont like to please come back and let them make it right. I'm very pleased with the service I got, and with my car. Thank you guys very much. The lady up front, Cody, and the gentleman that gave me back my car all did an amazing job and would like them to get some recognition! Thank you!" - Julie RamirezOct 8, 2019
"I always have the best experience here and will continue to be a returning customer!" - Robert R.Oct 3, 2019
"Overall great experience. Body shop performed quick and quality repairs. Staff was friendly and the center manager made sure I was taken care of every step of the way. Car was spotless when delivered, I wasn't even sure if I had gotten into a wreck after it was finished. Great shop!!"
"Manny was great! He took care of dealing with the responsible party's insurance company and getting my vehicle back to driving like new. The process was simple and I'm pleased with the results!" - Stacie
"Fast friendly service" - Tien
"Very happy with repairs, except right rear back up light not working" - Charles
"EVERYONE is so wonderful here! Terri at the front desk is super sweet and is quick to make you feel at home. Derrick and Chris helped me with any questions or problems I had and were very patient with me. Anybody else that I came into contact with was extremely friendly and not afraid to spark up a conversation. I HIGHLY recommend everyone to come here for any repairs." - Lisa
"Very professional and courteous. The repair was first class. Communication was excellent." - Martin
"Everyone did an outstanding job!! From the repair, to the car rental, this location is Awesome!!" - Joe
"My wife and I have used Caliber Collision multiple times now. Yes they do outstanding work but the main reason we use Caliber Collision on Denton Rd in Fort Worth is because they have the best customer service I have ever experienced. From the moment of that first call to schedule the appointment through the time well after work is completed, their service team is constantly ensuring that everything is perfect. We always have the privilege of having Manuel overseeing our entire experience at Caliber. Being involved in an accident is always stressful. However, whenever Caliber ends up having to work on our vehicles it actually is an enjoyable experience. I do feel that Manuel has a lot to do with that though. My wife made a good point from the last time we had our vehicle worked on. She said "whenever you go to a business and an associate says if you ever need something do not hesitate to call me. Then when you do they brush you off and never truly mean what they said. When it comes to Manuel he actually means and stands by everything he say." I could sit here and go on forever of how great Caliber Collision and Manuel are but the bottom line is, because of our experiences with Caliber in Fort Worth, my wife and I will always remain Caliber loyal from now on!
I cannot thank Manny and the Caliber team enough but I hope my words here are a good start." - Brian
"Great Service!. Very nice and they kept me informed the whole way. Work looks great." - Jennifer
"the overall customer service was great I liked how they kept me updated on the repairs and Manny was gracious enough to help me out on information on finding a specific part that I've been looking for" - James
"Very good experience, I was kept informed of the work on my car. Everyone was helpful and caring about my car and myself. Would definitely us you again." - Melvin
"Manny was our service advisor. He is fantastic! He kept us informed every step of the way on the status of our car. We couldn't get to the shop by closing and he stayed a little later until we could get there ON A FRIDAY!! And he was still in a good mood! The repair to our car was quality. We couldn't even tell that it had been damaged! In the past, we've had all of our cars repaired by you and will continue to do so!!
Thank you!!!" - Cindy
"This my second recent experience with Caliber and the USAA team. The first was mostly undercarriage work from running over a huge truck tire I couldn't avoid. The second was when a young driver ran a red light and tore off the front end of my van. In both cases, Caliber did a great job. Steve, my appraiser and advisor for the most recent job, was terrific at keeping informed on how they were doing. The van was ready for me before I expected and the workmanship was great. A total no-hassle shop with real talent." - Bill
"I had a total loss on my beloved 2008 Chevy Malibu. Between the Caliber Collision Team and my USAA Insurance Team both worked extremely well together, everyone was so professional and caring. I have brought my car to Caliber Collision in the past, they are awesome with repairs. I highly recommend them." - Susan
"Very good and excellent service! Wonderful staff!" - Alisa
"Amazing service. Friendly people. They really go the extra mile." - Kayla
"great customer service.did a great job on repairs" - shirley
"I had great service at this location. All of the staff there was very professional, friendly and efficient. My car was ready in only a few day and they did excellent work. I would recommend this location to anyone needing vehicle body repairs, excellent work!!!" - Sandy
"I felt like I died and went to auto shop heaven! It was super clean and comfortable in the waiting area. Chris Briley took great care of me from start to finish. Julieta up front was truly warm and friendly. The whole team did a great job and set my mind at ease." - Cynthia
"Was a great and painless experience fixing my car door. The only thing I found weird was the replaced door seemed like a thinner material. I could tap on it and it sound hollow. Whenever the driver side door closes a little too hard, you can hear the hollowness. Doesn't bother me much, but there wasn't an explanation as to why that was replaced with a difference material. But car looks great either way!" - David
Rated 5/5 based on 6 customer reviews.
- Jim Hutchison