Mar 25, 2020
"Thank you so much Christian Chavez and everybody at Caliber Collision Fountain Valley for your quality work! I had the pleasure to have Christian help repair my vehicle after my driver side bumper was damaged at my local grocery store. Christian was very helpful in assuring me that my car would be repaired in a reasonable time frame. The process was supposed to take 3-4 days but I was surprised to have my vehicle repaired and ready in 2 days! I am very happy to have my vehicle repaired here and will continue to recommend them for any collision needs. Thank you Christian." - Fausto A.Mar 9, 2020
"Needed some repair on the front of my car and jio helped me out. They took the car and returned like new. Very good service, definitely will bring back if i need future repairs." - Bob T.Mar 5, 2020
"I can't believe the great customer service and treatment. I was offered bottled water and popcorn. Everyone was friendly and pleasant. I needed my car early because I was going out of town. They had it done by 2pm the day before. I highly recommend. See Christian he's FIRST CLASS!!!!" - Carson ConleyFeb 22, 2020
"I received top-notch care from Caliber Collision. They (Gio, specifically) fought the at-fault party's insurance for me to replace everything that had been missed with a subpar body shop I was referred to a few years ago. Gio is a great asset to have at this location due to his knowledge and transparency as well as truly caring about the customer as if he were repairing his own vehicle. Tammy was prompt and never left me in the dark regarding appointment times and follow-up calls (she's also a great conversationalist!). Thanks Caliber Collision - Fountain Valley. I hope I don't have to use bodywork services again, but I'llh definitely be coming back if I do." - Daniela G.Feb 20, 2020
"I brought my last car in a few years ago to repair some bumper damage and Caliber did a great job, but I never got around to writing a review. I brought my car in earlier this month when my bumper cover popped out of place (after backing out of a driveway in an.. inelegant way). When I arrived, the receptionist welcomed me and saw that I got help within minutes. Christian helped me out and managed to pop the cover back into place in less than 20 minutes and then I was on my way. It looks seamless now. They do a solid job, they are quick and don't leave you hanging." - Merline M.Feb 15, 2020
"I had a great experience with Jiovani Arroyo. The month of me taking it in (January) I kept being surrounded with just rude people. It was nice arriving to see people actually being so nice,happy, and polite. I got my car back looking better than ever! I felt happy with the results. I would definitely recommend!" - Jordan K.Feb 12, 2020
"I don't write many reviews... But was so incredibly impressed with Caliber Collision and their staff. EVERYTHING they did was in an effort to help me get back on the road sooner. Gio and Tammy were incredibly pleasant, as was Mike, the location manager. Here is a quick list of the things they did to make this as painless as possible: 1) I had a quote inside of fifteen minutes (just a bumper). 2) Said he would get everything going so that they would only have my car for as short a time frame as possible (and followed through on his one day commitment). 3) When my car wouldn't start the day I was to take it in, he sent over one of his technicians to help get my car jump started. 4) When it was ready, he offered to have the car dropped off knowing that I have a busy schedule AND a six month old baby. 5) The car was detailed and oroba ly the cleanest I had since it since I took it off the lot. There might be more cost effective body shops, but I can't imagine anyone having better service. Thanks for making a bummer of a situation much less painful!!" - Sue I.Feb 10, 2020
"I was hit and my car had quite a bit of damage. Tammy was extremely friendly and helpful. Jiovani provided an estimate for repairs and guided me through the whole insurance process and kept me updated on the progress of the repairs. The car was fixed and you cannot tell where the damage was. I highly recommend Caliber in Fountain Valley." - Tammy N.Jan 29, 2020
"I was involved in an accident that damaged the back bumper of my vehicle. The insurance company I was working with provided this location for repairs. Setting up the appointment was super easy, the receptionist, Tammy, was very nice over the phone, and I dropped by the same day for repairs. My main point of contact from that moment on was Jiovani. Jiovani ran through the costs of repairs with me on that day, and afterwards, he kept consistently updating me about the repairs on my car. I greatly appreciated his communication skills, and I felt he was very thorough when explaining everything to me. When I went to pick up my car a few days later, Jiovani met up with me and went over the repairs one more time. I really enjoyed how personable he was, and how well he communicated with me throughout this whole process. In addition to this, Jiovani also took time to gather some estimates for another repair I wanted on my car. He let me know that I could drop by anything for this particular part and he would be a sure to include a car wash. Again, his professionalism during this time was outstanding and I could see that he goes above and beyond for his clients. This whole experience was so amazing and I am more than happy with how my car looks now. I'm happy to say that I would be returning to this location for any future repairs! (:" - Bertha R.Jan 24, 2020
"I was in a car accident and my my insurance gave me this location to check out for repairs. Took my car for an estimate and everyone was friendly. Had to wait for insurance and Jiovani gave me a call to see if I needed anything and check up. When I finally took my car in to start Jiovani was really friendly and professional, assured me that I would get updated throughout the process of repairs and he really did, I received text messages and phone calls. My car was done and ready by the date that Jio said it would never had any issue. Had a great experience ! Would totally recommend taking your car in to Caliber for repairs."
"Caliber is amazing! I work in customer service and their service is outstanding from calling in to set up an appointment to picking up my truck. Jane was very friendly on the phones and in person. Joey was friendly on the phone and gave me exact details of the status of my truck. Thank you to the both of them for making it very easy!" - Hai
"David Adams is professional, courteous, and gets the job done to the satisfaction of his customers. He makes us feel good about using Caliber's service. Thank you David! We'll recommend you and Caliber to our friends when occasions arise." - Edward
"Exceptional, that’s all I can say – this shop is like a Swiss watch. I normally do not fill out reviews, but honestly, this repair shop is incredible. It promise and it delivered beyond my expectation. From James, my service advisor, to the workmanship that my car received. All I can say is Thank You Caliber. I hope that I will never have to need your services, but If I do or if my friends need a body repair shop, It’s a no brainer, Its Caliber Collision In Fountain Valley…Andy" - milan
"friendly and informative, repair looks good, prompt and reasonably priced. very happy with the entire experience." - William
"Nice competent work. My repairs were very good and prompt." - William
"David did an excellent job keeping me informed along the way. he did good job
elias alkhoury" - elias
"I had a prior bad experience 1.5 yrs ago at Fountain Valley Body Works and was never happy with their workmanship, repairs, and services. When I went to Caliber in Fountain Valley, the staff was very friendly. I worked with Jeremy Beeman and he was exceptional to work with. He was professional & friendly. He carried through and maintained excellent communication throughout the entire process. Jeremy and his team went the extra mile to make sure I was 100% happy with their services. I will refer their service to family & friends without hesitation!
Linda" - Linda
"Everyone at Caliber treated us like we mattered and they were listening: front office staff was very friendly. David took on our case and he was just as awesome and friendly as everyone else, just amazing. Something else happened to our car and our insurance directed us to totally different center to take care of our problem, but we wanted Caliber in F.V. and I requested David again. Everyone always has a smile on their face. After a bad day with your car that's just what you need. Thanks Caliber keep up the good work!!!" - Claudia
"I had a good experience and my car looks great again. They were good about letting me know the status of the repair and delivered on time." - Phyllis
"David was excellent to work with. I appreciate his updates and cooperation as my car was repaired" - Judie
"David did an excellent job keeping me informed along the way. I really appreciate having Enterprise pick up my car rental from Caliber on Friday so I could make it to our friend's wedding proposal in time. It was a special moment I didn't want to miss! And my car looks great!" - Gina
"David was awesome with super quick service. Rose was nice and helpful. Thank you for turning my car around so quickly." - Debra
"David was a wonderful claims rep and repair associate. He went out of his way to keep me informed with the progress of the repairs to my vehicle. I also very much appreciated the ride to and from my son's appt. to arrange for alternate transportation while my car was in the shop." - Capt Joseph C
"My wife Miriam and myself find that your work is excellent and something to be proud of, thanks again....." - Robert
"Everyone was so friendly! Especially Joey Lopez- extremely thorough and helpful. I will refer all my family and friends- thank you SO much for an unbelievable job!" - Crystal
Rated 5/5 based on 10 customer reviews.
- Rodrigo J.