Sep 12, 2019
"Amazing experience! Other shops quoted me at $980 for a simple bumper repair. When I received my estimate from caliber and saw it was an extremely simple fix - one of their techs came out and helped me on the spot within 2 minutes. These people and this company are obviously not in it just for the money. I will always come back to Caliber Collision! I will always share the good word and recommend them to everyone. Thanks CC and Mike !" - Will MayfieldAug 29, 2019
"Windshield repair while at work with no fuss or bother at all. Took the tech 20 minutes at lunchtime, and for a reasonable cost." - Tim KotoraJul 23, 2019
"I received outstanding service from Caliber Collision at this location. An MTEMC truck hit our 2014 Ford Fiesta in front of the rear wheel well. I took it to Caliber Collision in Mt. Juliet for an initial estimate. The insurance company added two weeks delay getting another estimate because they wondered if it should be totaled. After saying it wasn't a complete loss and that any additional damage found would be covered, I took the car to Caliber Collision on Seaboard Ln. Julia and Tim were great. They accepted the estimate from the Mt. Juliet location, explained the repair process, and began work. Then I got a call from the insurance company. Caliber's protocol required the roof to be replaced (following Ford's guidelines). It's a corporate policy for which I do not fault them. But the insurance company said that they would not pay for that repair as the additional charge would result in their declaring the car a total loss. I spoke with Tim at Caliber and learned that they were locked into their policy. He suggested that another shop might repair the car without replacing the roof. I decided to move the car to another repair shop, but Caliber had partially disassembled the damaged area. Julia and Tim cheerfully and unhesitatingly worked with me, communicated with the insurance company, got the car reassembled. They were consistently professional, friendly, accessible. They returned calls promptly. I would happily have let them repair the car if not for the insurance company. Thanks to them for making an unpleasant experience as good as it possibly could be. Because of the high quality of service I received, I highly recommend using Caliber Collision at this location." - Stephanie CapshawJul 22, 2019
"They did the work after I got rear ended and they communicated updates to me every few days and had it done in just over a week. Friendly staff" - Megan B.Apr 13, 2019
"The best company to take your vehicle for any repairs. They were very professional and informative throughout the entire collision process. I would use this company and location for any future repairs. They exceeded my expectations." - persian home decor persian rugs at low pricesJan 16, 2019
"Great staff great quality workmanship very reliable very friendly" - Courtney MillerJan 10, 2019
"The Franklin ABRA auto body & glass team made my experience replacing my damaged windshield quick and easy. Being a 23 year old woman who doesn’t know much about vehicles— I can say I don’t think the process could have been any easier or more fairly priced either. They even drove to my place of work and had the windshield swapped in under an hour. All I had to do was call and schedule and unlock my doors when he showed up. Communication was above and beyond too. From the scheduling on the phone, to the actual repair I give everyone I worked with 10/10. Thanks Abra!" - Justin WilhelmOct 25, 2018
"Top notch customer service! Rental car company (HERTZ Franklin off 96) was taking advantage of us and our ABRA Auto Body representative Shannon stepped in and took care of us. Can't say enough about her. Very impressed!" - Terry ShraderOct 5, 2018
"Good work. My car was pretty dusty when I got it back. Would have been 5 stars if my car had been clean." - Miranda PaschallOct 4, 2018
"Great customer service. Great repair work."
Rated 4.9/5 based on 10 customer reviews.
- Ry Rog