Jul 7, 2020
"Uninsured driver's tire popped on the freeway and run into the divider launching debris that damaged my car. Caliber was a preferred vendor so I only had to pay my deductible. Danny, Robert, and their staff were very professional, friendly, knowledgeable, and quick to get my car repaired especially during a pandemic. They all wore mask and plenty of sanitizer in their office. The repairs were done in a week and after 3 days I noticed one of my tires leaked 3 pounds of air. Not sure if they missed it or if I ran into a nail afterwards but I took my car back in and they fixed the issue with no extra costs. They also managed to get some of the parts replaced with factory parts which was great. But getting factory parts is more a battle with the insurance company. They also did offer driving you back home after you drop off your car and I believe pick you up once your car is ready but I declined since I wanted to practice social distancing." - Naishadh D.Jun 18, 2020
"Thieves stole my Prius's catalytic converter! Caliber folks replaced the whole thing in less than two days. Also, installed the 'Shield' for me from Cap City Muffler. The staff is very friendly, helpful and knowledgeable. I will always go to them for my auto needs. Keep it up friends! And a Big thanks.Naishadh D." - Jonathan JonesMay 1, 2020
"Initially left a bad review in a brief moment of anger because some homeless people had stolen somethings off our truck. (It was in the driveway afterall) I didn't even think to try to ask Caliber about getting it replaced because we signed a waiver. Robert Tran was an awesome person and offered to have it replaced. Perhaps I should have held my anger and waited for the awesome folks at Caliber to investigate the situation When we took our Passat there and they did an absolutely fantastic job." - anonymousApr 30, 2020
"Called insurance company on Saturday and had an appointment on Monday! Nick Barrios was awesome! Kept us up to date with emails about the status of our truck. Nick was professional, customer centric …" - Roxanne H.Apr 30, 2020
"Called insurance company on Saturday and had an appointment on Monday! Nick Barrios was awesome! Kept us up to date with emails about the status of our truck. Nick was professional, customer centric and also down to earth! Our truck was completed on Thursday! Nick went over everything that was done to the truck. Truck was not to be washed and that request was honored! A very nice surprise though, the interior was detailed! Such a breath of fresh air! We needed a body shop due to a hit and run. This place was recommended by CSAA and they were awesome! Thanks again Nick for your professional customer service and experience." - T P.Apr 24, 2020
"Amazing service provided. They made it easy for my repair with great communication! Thank you!" - Stephanie P.Apr 23, 2020
"After a not so great experience with the body shop my insurance recommended, I decided to look elsewhere. I did some research and found Caliber Collision through yelp. Please keep in mind there... more" - Stephanie P.Apr 23, 2020
"After a not so great experience with the body shop my insurance recommended, I decided to look elsewhere. I did some research and found Caliber Collision through yelp. Please keep in mind there are two locations on this street I chose the location with the better reviews and I'm so glad I did! I worked with Danny who was amazing! He kept me updated the entire repair process and they finished my repairs quickly! My door handle was broken and I happened to have the replacement part purchased and in my trunk, and they repaired it for me for free!!! I couldn't ask for better customer service! Thank you Danny and thank you Geico for making my repair painless! I highly recommend this location!" - anonymousApr 23, 2020
"After a not so great experience with the body shop my insurance recommended, I decided to look elsewhere. I did some research and found Caliber Collision through yelp. Please keep in mind there are t…" - Al A.Apr 3, 2020
"I was very satisfied with the service. Especially estimator Danny C that helped me through the car repair process. He handled everything very smooth and kept me informed about my repair at all times."
"I had the pleasure of working with Fred Decker at the Fremont location this past week. I was on a time crunch and needed my car ASAP. There was a hiccup in the arrival of a portion of the necessary clips to finish my bumper repair. Fred went out of his way to bring the parts to my place of business and complete the fix on site. I'm thrilled with the outcome, and my husband is glad that Fred took such good care of me. If we need anymore body work, Caliber Collision, Fremont, CA will be getting our business!" - Pat
"Ryan and his team did an excellent job on all of our BMW's and other vehicles. The team has excellent craftsmanship and they take pride in the work they do The repairs are all to OEM specs and it is difficult or next to impossible to tell of any repair done to the vehicle. We highly recommend this shop and team to all of our friends and associates." - Klaus
"Well, we had another holiday season incident and CC was able to deliver the gift of repair and restored the rhythm to my life BEFORE Christmas! Big thanks to Lennel for having such a professional staff, from Liz at the front desk , Nick the service advisor and to all the paint and body folks. If you car needs paint/body repair this is the place. " - Richard
Rated 5/5 based on 10 customer reviews.
- Leroy J.