Mar 6, 2020
"I had a fabulous experience at Caliber. After a fender bender accident, I brought my car to Caliber Collision because it was recommended by my insurance company. The staff, especially Nick, were all very friendly and professional. Justin, the general manager, noticed that I had waited over 15 minutes for the rental car, and offered to give me a lift to Hertz. The repair work was completed ahead of schedule, and my car was pristine inside and out. A large scratch that was on the fender (not caused by the accident) was also repaired at no additional charge. Overall, I was really happy and would highly recommend Caliber to everyone!" - Rich C.Mar 2, 2020
"I am a first time customer of Caliber Collision at 41041 Albrae Street in Fremont. I went there because I discovered the work of a previous auto body shop failed to assess and repair all of the damage caused by the accident I was in last December. The driver's side headlight assembly was letting water and condensation form on the inside where the lamps are located. When I arrived early morning on Monday which was Presidents day (yes they were open) I was greeted inside by their receptionist Rena. She was very courteous and helpful and I could tell she was an expert in handling customers and keeping my mind at ease. After a few minutes, a gentleman by the name of Lito Morales came out and introduced himself and allowed me to describe what happened and show him some pictures I took of the condensation inside the headlamp assembly. He knew exactly what to look for when I opened the hood. He spotted a slight crack on the outside that neither I or the previous auto body shop saw. It was certainly part of the problem. He also noticed I served in the military and thanked me for my service. Needless to say, he said the headlight assembly needed to be replaced and that he would order the part and call me to set up an appointment when it came in. He also said my car would be ready on the same day I drop it off. Well, I took my car in yesterday morning and picked it up later in the afternoon. Rena again took care of my paperwork and described what I was signing for and initialing on the various forms. She then told me to wait outside and they would bring my car to the front. Their General Manager Justin Bliss drove it from the back to the front where I was waiting and my car was washed and looked brand new. He introduced himself and stated their work is guaranteed for as long as I own the vehicle, which for me will be many years to come. I give Caliber Collision at 41041 Albrae Street 5 Stars! They were great and easy to work with, kept me informed the whole time, and let me help myself to some coffee, popcorn, and bottled water or soda." - Jay G.Feb 25, 2020
"My car was broken into and had to have the window replaced. I brought my car in in and my estimator, Terrie had the entire claim handled. She kept me updated the entire time and had my car back to me the next day. And when I got it back, it was in better shape than before the accident! Caliber's detail department cleaned up all the glass and detailed the floor and seats. I definately recommend caliber collision in Fremont." - Ruby M.Feb 21, 2020
"So I was referred by State Farm to bring my car to a Claim adjuster, and they where very kind, friendly and professional. Plus they provide refreshments. My inspector was nice enough to hear my whole story. Accidents especially when it's not your fault is frustrating but I will fix my car as soon as possible. Thank You , Caliber Collision" - Farzad Z.Jan 31, 2020
"They did a fantastic job. They made my car as new as factory. They are only company which is authorized my Mercedes. Great managment and professional services. I highly recomend their services." - Cori A.Dec 7, 2019
"Someone was driving my car (while I was out of country) and my car accrued over $3,000 in damages. Luckily, there was no significant body damage. Although it understandably sucked coming back to the damages and realizing that the driver of my car was not going to try to "right their wrongs," I was very grateful to have Justin and his team. They kept me updated regularly via text/call/email and got my car back to me during the estimated time. When my car was ready, I received it in pristine condition. My insurance covered the rental and Enterprise conveniently collects pick-ups from Caliber Collision to their location so that you are not left stranded. 10/10 would recommend and would pick the same company if a similar situated presented itself (God forbid!). This was my first time having to file an auto insurance claim for my car and the ease of everything kept me afloat during an otherwise inconvenient situation" - Jade R.Nov 3, 2019
"Caliber had amazing customer service. They keep me updated throughout the whole processing and had my car ready to go in the time frame given. Their customer service went far and beyond any other collision body shop, caliber also gave me a ride to the closest Hertz dealership. They made a stressful time of non stressful. The whole passenger side of my car was scraped and dented and when I got it back it looked better than when I bought it. Also my car was brown and my paint had sparkles within it. They also were able to repaint my car with the correct point. I recommend them to anyone." - Pat C.Oct 31, 2019
"The services exceeded my expectations! Rena, Pamela and Miguel were exceptional and the work to repair my car was done quickly and with great workmanship. I highly recommend this company for auto body repairs" - Beto AvilaOct 21, 2019
"Great work team.Justin (Great boss), Jimmy (responsible and professional) and Nina (attractive and professional) to this day a very good job in my car.thanks" - Steve
"Collision repair on my year-old car was top notch. Their service was great and hassle-free too. Davide made me feel like I was his most important customer at the time and kept me informed throughout the process. The car came back showroom quality and, as luck would have it, they finished the work almost a week early from their initial estimate."
Rated 5/5 based on 10 customer reviews.
- May S.