Mar 26, 2020
"Had my girlfriend car fix that caliber and they did an awesome job and great color match" - Ryan MerrittMar 19, 2020
"Insurance sent me here and I had dealt with the other shop before. Was hoping to have a similar experience and that’s exactly what I got! Friendly people, great work on my Nissan, and great value/pricing as well. Not sure what they are putting in the water over at Caliber Collision but I’m a believer and can’t thank them enough for coming through again and again!!" - Patrick ManciniMar 3, 2020
"Used through Geico. Very friendly staff and willing to do what they need to help. I had to go back a couple different times to adjust the repair made to my front bumper/headlight. First to fix a gap by the hood and fender that was 1/4" larger on the passenger side vs. drivers side. Second due to the replacement headlamp assembly having a different plug from factory that had two different connectors on it. Both times they were very helpful in making it right and did so super fast. If it wasn't for having to go back for those two things it would have been a 5 start shop. Would still recommend to others but advice on a thorough walk off all repairs before driving away the first time." - Wesley MintrahaFeb 29, 2020
"I guess for the record, I am a repeat offender/customer of this shop. Have had to bring my Infiniti here 3 times in the last year due to how the driving is in this area. Thankfully every time Caliber has taken care of it and have yet to have had an issue. Pretty seamless process and made it very easy on me and my wife. I really hope this was my last time there!" - Sarah ClarkeFeb 24, 2020
"Stopped in to this shop for an estimate. At first there wasn’t anybody able to write the appraisal but the front desk girl was very polite and had somebody come take a brief look at it. Turns out they fixed it in under 10-15 minutes and didn’t even charge me!! I tried to get them to take something but the one helping me, Lisa, refused. Went from an ok experience to now something I’ll never forget. Thank you caliber!!!!" - Jonathan FlanaganFeb 24, 2020
"Caliber Collision in Gainesville is pretty much the only choice in the area but there’s nowhere else I’d trust with my car. They did an outstanding job on my Honda and you can’t even tell where the damage was. The rep was very helpful and informative. Great job all around." - Luke TondleyFeb 11, 2020
"Two Calibers on this same street and I have dealt with both. This one seems to be busier and a little bit more hectic but they still took great care of my wife’s Lincoln. Ron did a great job in explaining everything to us and going above and beyond."
"Amazing experience!! Friendly customer care reps took care of everything, answered all my questions, arranged for rental car pickup, and kept me informed every step of the way until repair was completed. My car looks great, and the repairs took less time than expected. Couldn’t ask for better service!" - Anna
"Excellent job, done on time, very professional" - John
"Friendly staff but no communication! I was the one who needed to call for updates. After first phone call I was told I would receive a call back.No one called. I had to call again to find out car was done. I should not have been the one to reach out for information." - Jeff
"Excellent service! I brought my car in in the morning, had it back in the afternoon. My car had even been washed and vacuumed! Hope I never have another accident, but if I do, I know where I'm bringing it!" - Jacqueline
"Caliber Collision - Gainesville, Virginia.
Excellent Work-Attentive and Personable staff from the Service Advisors Jake & Gar to the front desk....all work was done on schedule and cost as estimated. Thank you all." - D.
"Caliber Collision in Gainesville, VA did a great job with the repair of my rear bumper after I tangled with a post! They were very professional. I received an estimate for a new bumper, as they weren't sure the damaged bumper would be able to be repaired. After I dropped the car off I received a call saying the technician could repair the existing bumper for a bit less than the cost of a new bumper if I wanted them to do that. I elected to have the bumper repaired and the repair was made in the amount of time estimated. The repair is GREAT...looks marvelous. Good job, Caliber Collision!! Thanks!" - Margaret
"These people were wonderful! So friendly and helpful and I could not be happier with the job they did. Work done quickly and very well." - Ginny
"Excellent customer service. Car was finished professionally and I am very pleased. Thank you." - Mary
"My auto was repaired fully to my satisfaction and has functioned perfectly since the repair. I would rate this firm at the top." - Roy
"Caliber Collision in Gainesville, VA was amazing and very professional. Lisa was even able to get my car back to me earlier than promised! I would rate them a 10 out of 10. Thank you very much. Pam" - Pam
Rated 4.8571428571429/5 based on 7 customer reviews.
- Jonathan C.