Jul 10, 2020
"I brought my car in about 2 weeks to have the front end painted. Tom was the gentleman that took care of me. He was amazing, he expedited the process for me and the job they did was incredible. I would highly recommend them for any work you need for your car. They are truly a 5 star service." - Angela RameyJul 8, 2020
"Love the customer service here! Great communication during the craziness of the ordeal. Very professional. Repairs are quick and done right! Everything is explained in full detail. Definetly prefer this location over there others. I recommend it to everyone!" - Fadi BahouJun 30, 2020
"Awesome job by Brian and the Gainesville VA Team, Car came out like new and well ahead of schedule." - Michael WeppnerJun 18, 2020
"Courtney, who managed the repair process for my Highlander, was terrific! Thanks to all those who worked to repair the damage caused by a large rock thrown by a construction vehicle." - Roger FarhatJun 14, 2020
"Not sure what to say about this facility other than WOW. Super friendly staff, from everyone I encountered. The receptionist, my representative, and even the rental car rep was very nice. Very smooth operation and they got my car back to me in only 3 days!! I honestly thought they were joking when they said it was done! I came in to a completely fixed, clean, car that didn’t even look like what I had left with them. They were mindful of the current circumstances and held to all recommended guidelines, while being very professional. I have already told a couple of my friends about them and will continue to recommend them to anyone needing repair services!" - Patty TinglerJun 2, 2020
"The young lady at the desk and I'm so sorry I cannot remember her name but she was very delightful to deal with Very nice young lady" - Ron R.May 30, 2020
"I've had two of my vehicles repaired at Caliber Collision at the corner of Wellington and University Dr. Both times the repairs looked great and the vehicles were returned to me clean and with no surprises. The communications from start to finish were better than expected from an automotive repair shop. I would recommend Caliber Collision to anyone for body work." - Samuel R.May 12, 2020
"My wife's car looks better than before the accident, great service and friendly faces all over that body shop. I really appreciate Mr. jake Kidwell and his team of professionals for staying on top of her car and informing us and keeping us posted throughout this experience. Thank you again." - Victor R.May 4, 2020
"State Farm had me bring my 2017 highlander here and to my delight, I had a great experience. Lisa was my service advisor and the turnaround time was super fast! They had a couple delays due to the dealership bringing wrong parts but they still compensated and got it done so fast! They coordinated my rental since my insurance company kind of dropped the ball. Enterprise rental was super nice while my car was at the shop and then when I picked my car up, it was spotless!Not only was the damage gone, but they cleaned up the car (which my kids definitely don't contribute to) so I am super thankful and grateful to the guys and girls at the shop. My wife thought we had traded the car in for a new one it looked so good! Thank you to everyone involved and will recommend all of my friends to you guys!"
"Amazing experience!! Friendly customer care reps took care of everything, answered all my questions, arranged for rental car pickup, and kept me informed every step of the way until repair was completed. My car looks great, and the repairs took less time than expected. Couldn’t ask for better service!" - Anna
"Excellent job, done on time, very professional" - John
"Friendly staff but no communication! I was the one who needed to call for updates. After first phone call I was told I would receive a call back.No one called. I had to call again to find out car was done. I should not have been the one to reach out for information." - Jeff
"Excellent service! I brought my car in in the morning, had it back in the afternoon. My car had even been washed and vacuumed! Hope I never have another accident, but if I do, I know where I'm bringing it!" - Jacqueline
"Caliber Collision - Gainesville, Virginia.
Excellent Work-Attentive and Personable staff from the Service Advisors Jake & Gar to the front desk....all work was done on schedule and cost as estimated. Thank you all." - D.
"Caliber Collision in Gainesville, VA did a great job with the repair of my rear bumper after I tangled with a post! They were very professional. I received an estimate for a new bumper, as they weren't sure the damaged bumper would be able to be repaired. After I dropped the car off I received a call saying the technician could repair the existing bumper for a bit less than the cost of a new bumper if I wanted them to do that. I elected to have the bumper repaired and the repair was made in the amount of time estimated. The repair is GREAT...looks marvelous. Good job, Caliber Collision!! Thanks!" - Margaret
"These people were wonderful! So friendly and helpful and I could not be happier with the job they did. Work done quickly and very well." - Ginny
"Excellent customer service. Car was finished professionally and I am very pleased. Thank you." - Mary
"My auto was repaired fully to my satisfaction and has functioned perfectly since the repair. I would rate this firm at the top." - Roy
"Caliber Collision in Gainesville, VA was amazing and very professional. Lisa was even able to get my car back to me earlier than promised! I would rate them a 10 out of 10. Thank you very much. Pam" - Pam
Rated 5/5 based on 8 customer reviews.
- Cheryl Massey