Jun 25, 2020
"Excellent customer service, meticulous work on the repairs, and completed ahead of schedule. Highly recommended." - Mary JenkinsJun 25, 2020
"I dropped my car off after my insurance recommended Caliber after my accident. So I called to get my car fixed. The gentleman on phone was pleasant and very accommodating at scheduling my appointment. I was able to get in rather quickly. The day of my appointment was so great. I was in and out very quickly. I was welcomed immediately upon entry. They had my information and paperwork ready as soon as I gave my last name. The text message updates are fantastic. My car was ready the same week! I came right after they called and it looks great! You can’t even tell it was damaged. They even cleaned up a small uh oh for me. Caliber is my new favorite place! Thanks Caliber Collision of Gainesville!" - Brad B.May 20, 2020
"Our Jeep Grand Cherokee had some minor damage to the left rear bumper, enough to process an insurance claim through USAA. What we thought was going to be three days ended up being just one, and the repair was excellent! They handled all aspects with USAA, providing us a completely hassle free experience." - Samuel R.May 14, 2020
"If you are in Prince William county and in need of a body shop, look for Caliber collision in Gainesville. They will go above and beyond to make sure you're taken care of and your vehicle is repaired right the first time. Thank you Mr. Jake for the amazing service." - Georgia Y.May 4, 2020
"My my my what a business! Everybody here was SO friendly and so considerate given the circumstances. Sparing the details, unfortunately I am getting up there in age. Due to COVID, I was a little uneasy about going anywhere with this happening. They set my mind at ease though! Caliber called me the day before to confirm my appointment so I inquired about what to expect and they said all the right things! They explained how they are taking proper steps like disinfecting cars, wearing masks, etc. and the best part is when I showed up, it wasn't just talk! Everyone was doing it and it made me feel so much better about getting my car taken care of. I normally would've just waited to get the repairs done but my door wouldn't close so I had to get it done.When I picked up, they showed me everything they did and it looked great. I usually don't make accounts and leave reviews like this but they did such an awesome job, I felt like I had to. They deserved it and they deserve a pat on the back!" - Jon C.Apr 28, 2020
"My Equinox hasn't looked this good since close to when I bought it. I came to this shop recommended by my insurance company, State Farm. When I arrived, I was greeted by a nice gentleman at the front who seemed very personable. Another great piece of the first impression was how clean and tidy the front entryway area was. Upon going out to the car with the rep, we went over everything and I inquired about getting out of pocket work done at the same time. My rep said he would work up the price and let me know. I received a call later that day reviewing the estimate and also with the price of the front cod work and I was surprised how low the price was. I obliged and told them to go ahead and take care of it. Throughout the whole ordeal I was always kept up to date by emails and they would call periodically. 4 days later I got the call that my car was ready and when I went to pick it up, I didn't even recognize it. They not only fixed everything but they cleaned and sanitized my car inside and out and also the repairs look impeccable. The delivery process was smooth and their communication was next to none. I pray I never have any other accidents but if I do, you won't find me anywhere else. Thank you to everyone at Caliber!!!!!!" - Eunice P.Apr 22, 2020
"I took my car in for repairs and got it back good as new. Great customer service and repairs! Will always use them in the future." - Jennifer W.Apr 22, 2020
"Jake at this location made my experience amazing and was very informative throughout the process .. You would never know my vehicle was in an accident ." - Cameron C.Apr 7, 2020
"These guys do excellent work! Not only are they fast but super reliable. Plus the customer service is great, which makes a big difference." - anonymousMar 26, 2020
"I have 2 teenage boys who are active in sports and drive a lot. Have taken 3 different vehicles to Caliber in Gainesville, VA. Each time they have done an outstanding job. Always helpful on the phone…"
Rated 5/5 based on 10 customer reviews.
- Sally DeLuca