Jun 29, 2020
"Me and my wife had a wonderful experience, especially with such a stressful situation. Todd Cruley was my service advisor, he did a very thorough estimate of my truck. Showed me everything and explained the whole process in great detail. We had to wait on one part due to a manufacturer delay and Todd called me every step of the way. My truck was ready on time, Todd even delivered my truck to me. Everyone was very friendly and truly went above and beyond. I rarely write reviews, but I was so impressed by Todd and how perfect my truck came out. If I could give you ten stars I would. Highly recommend. Thank you Callibor and thank you Todd for all of your hard work" - Sarah StrandJun 16, 2020
"I had a great experience. My car looks great, honestly better then it did before(I had a few door dings). Paint and body work looks great. Todd C communicated with me on every step and explained the whole process to me. My car was ready on time and Todd helped me return my rental. Definitely recommend, keep up the great work!!! Thank you" - Todd V.Jun 4, 2020
"Great place to get repair work done. Nice staff. Warranty on repairs. I had an accident with my Jeep and was worried it wouldn't be the same after the incident. I took it to Caliber Collision in Glen Allen and was not disappointed. They handled all the paperwork with the insurance company and kept me informed throughout the whole process. I got my Jeep back in a timely manner and it looks great. A Big Thank you to Junior Russ and Greg! Fantastic Job!" - Stacy RibblettMay 26, 2020
"1 WORD - Customer Service! Great company to do business with! Customer service is outstanding! Very impressed with staff from the front desk to the garage, but if there is one person in particular to ask for its Tricia F. She will help you every step of the way and super knowledgeable about any questions you may have about your repair. If your deciding which shop is best.. STOP. Caliber Collision Glen Allen is your choice!" - john smithMay 19, 2020
"They did a great Job and finished in a timely manner. professional quality! Great Customer service." - Jacob MarcolbyApr 30, 2020
"Very good business and that Ron guy is really nice" - Victoria G.Apr 30, 2020
"I had a wonderful experience and car looks great. I was scared my car would take forever because of Covid-19. Nope, they got me in ASAP. Todd was super help full and communicated with me through out the whole process and my car was ready on time. When I came to pick up my car, Todd showed me everything that was done, outside looked great and they cleaned the inside of my car. When I got in the accident I had a cake in my car and it went EVERYWHERE. I cant say enough praises, just an all around great experience during these tough and complicated times. Definitely recommend, keep up the great work." - Stephen JacksonApr 29, 2020
"The shop does quality work. Customer service is top notch. Warranty on repair work takes care of everything including dealing with insurance companies. 100% recommend for any collision repair needs" - Greg ShreveApr 6, 2020
"Highly recommend it" - NANCY SCOTTMar 31, 2020
"Great communication, friendly staff, GREAT service. Thank you for making a stressful time an easy one. I highly recommend this shop!" - Yashvanth
"Excellent service I give 5 ⭐️
They did excellent work on my car. They finished there work before time. They called me and notified when parts are coming and gave estimation. When I got my car from them, explained what they fixed. After I got inside and started my car, felt like brand new car. Everything was cleaned and really appreciate their work.
I highly recommend them "
"Fixed scratch on back quarter panel and matched paint perfectly. All questions were answered. Chris and everyone else I dealt with was highly professional. I got my car back one day earlier than promised. I would use this company again and would recommend them to others." - Gary
"Your Glen Allen, VA repair facility is outstanding! Chris, Curt, Agnes, Penny, the repair technicians were true professionals.....and it showed in the flawless repairs and customer focus. This repair facility should be a model for all Caliber Collision repair facilities! " - Robert
"I was recommended to this location by my very trustworthy mechanic after my 4Runner had been peppered with rocks from a passing truck. I was very hesitant when looking for a place to get my truck worked on because I have had very bad experiences with body work in the past. Since I had a recommendation I felt confident. I went to this location and when I did they were under different management. They officially became Caliber the day I dropped off my truck. I was worried at first but I was assured the same staff was staying on board and I could expect great service. They were correct. I picked my car up yesterday and the results are perfect. The car looks as though no damage ever occurred. It's literally good as new. It was also really convenient to have the Enterprise Rental Office practically attached to the shop. It's a one stop shop when you've be placed out of your vehicle. The staff was kind and friendly and answered every single one of my calls and ridiculous questions. My car was ready when promised and the quality of work was exactly as expected. It's a shame that you have to worry so much about companies simply doing their job, I've had many experiences where companies fall short of their promise. This location was NOT one of those places. They both met and exceeded my expectations. I hope I never need to get repair work done on my vehicles again, but if I do I know where I'm headed. Highly recommended." - Rita
Rated 5/5 based on 11 customer reviews.
- John Reid