Apr 1, 2020
"I honestly wish I could give Glendale Caliber an additional star due to their amazing customer service and repairs I got on my car. Huge shout out to Adan Bejines, Service advisor for helping me out in such a stressful time in my life. He was extremely efficient, patient and informative. On his initial assessment, he took plenty of pictures to make sure he didn't miss any damages and to top it off he asked me if I had any concerns big or small, which made me feel like my car was in good hands. He provided the date the repairs would be done by but they were able to finish the job 2 days earlier than expected. Thanks a million, Adan and Caliber staff for the A1 repairs and car wash! In addition, kudos to Margo and Junior for keeping the front desk clean and organized specially during these unprecedent times with the COVID-19 outbreak. I highly recommend taking your vehicle here!" - Ronald B.Mar 31, 2020
"I was in an accident about 2 weeks ago. The person who T-boned us had Geico Insurance, which sent me over to Caliber Collision in Glendale. I just wanted to say that they were awesome. At this time of uncertainty and stress, they put my mind at ease. They were very courteous, knowledgeable, and they were quick at getting me back in my car. The office staff was friendly and knew what they were doing. Moe Tinoco, the service advisor, along with his team delivered my car in awesome condition. The work looked clean and professional. I would recommend them to anyone who is looking for an honest, no bs body shop!!" - Robert M.Mar 27, 2020
"This is a tale about how Caliber rescued me from the pandemic. I'm the experienced driver of a Subaru high-performance WRX and in the midst of traffic on US 10 I was rear-ended by a huge Ford pickup. The accident ripped up a lot of my car's body, with result that my bumper, rear left quarter panel, and rear left door had to be replaced, and a large gash in my front left door had to be repaired. GEICO pointed me toward Caliber for lifetime warranteed repairs, and I chose this shop, which is about 5 miles from where I live. Let me say that their work was perfect and that it was a pleasure dealing with them in every respect. Guillermo was the adjuster/team leader for my car and he was not only tremendously knowledgeable, but also tremendously helpful and thoughtful. I should add that I am over 70 and have a compromised immune system, so I brought my car in while wearing an N95 mask and practicing social distancing. But a couple of days later, the Mayor issued his pandemic lock-down order, and I realized that Caliber might have to close -- leaving my car in pieces inside their garage. So I called Guillermo to see if the two-week schedule could be speeded up, and he immediately went to work on the problem. It required revamping the whole production line, but he and his team were able to cut a whole week off the complex process. Not only that, but he volunteered to drive the car back to me so I wouldn't have to risk getting sick while picking it up. I have never written a review anything this long or gushing, but in the midst of the plague, this experience teawakenmy faith in humanity!" - Adolfo P.Mar 26, 2020
"My car was hit by another driver. Her insurance recommended this body shop to me. I'm glad I took my vehicle here. My car turned out looking great. Service advisor Moe Tinoco was awesome and very helpful. I will definitely recommend this place and Moe to everyone that needs and wants their vehicle looking great. Made me feel very welcomed and kept getting updates on my vehicles completion. Thank you Moe and Caliber Collision." - Patrick N.Mar 25, 2020
"Was in hit @run totaled my driver door,fender,bumper! 2weeks later like new down to paint @ body. Moe was great with all questions even my hub cap's with logo nissan.Thanks to all staff:] @ Moe" - Matthew C.Mar 25, 2020
"My car had damage all across the hood and windshield and by the time I got it back, which was a week earlier than originally estimated, it looked totally new. This place is fantastic and their crew, shout out to the mvp John, took amazing care of my vehicle. I have had bad experiences at other places so I'm very glad to have found a place I'm confident I could come back to anytime." - Antonio Z.Mar 24, 2020
"Moe and his crew at this spot did an amazing job, Moe was super friendly and took the time and effort to go into detail on all the parts that were fixed and replaced. Car was given back to me like new and they even polished my tires. Thanks again Moe!" - Axl R.Mar 23, 2020
"I got my car repaired here front and back bumper Guillermo was my advisor and he went above and beyond to make sure i was informed and satisfied with the work, My car looks brand new and all thanks to the caliber team. Thank you." - Gloria S.Mar 20, 2020
"My car was rear ended with damage that claimed the bumper, associated parts, lights, etc. Caliber Collision, on San Fernando Blvd in Glendale, has a practice that allows you to make an appointment for a review and estimate. They also have an agent from Enterprise Rent a Car ready to meet you if you do make the appointment. I was able to take my car in, pick up the rental and proceed to work on Monday, within thirty minutes. Their office staff is professional. My contact, Guillermo kept me abreast of the repairs and their timeline, and answered the questions I posed during the inspection and prior to repainting. My Acura was repaired in advance of the timeline given. The rental return and auto pick up was equally efficient. While I hope there are no more auto body repairs in my future, I can say that if I do require such work, I would return unhesitatingly to Caliber Collision on San Fernando" - Glenn S.Mar 20, 2020
"I'm quite satisfied with my car's body repair. Guillermo was very efficient in helping me. I was expecting it next week, he made it possible today. He even went above and beyond with helping me. My only gripe is that when I took out the car today, there's a VSA icon on my dashboard which it didn't have when I dropped it off. Hopefully it's just a coincidence. I'll drop it off with my mechanic to check."
"Dear Glendale Caliber Collision,
I wanted to send this thank you note to let you know that I am sooo happy with the bodywork that your artists performed on my 2006 Honda Civic. When I picked the car up, it looked like a brand-new car - all nice and shiny. I could not be more pleased with the service (Crystal) and the quality of the work. But, I am not surprised by the quality of work because I've used your company twice before and your superior workmanship is why I keep coming back. However, what I am surprised about is that you steam-cleaned the engine compartment and now the entire car looks brand-new. This little extra touch showed me that you went the extra mile for me. You have a customer for life. Thanks for another fantastic job. Well done!
Sincerely - Glenn Hamanaka" - Glenn
"I loved working with Caliber Collision. They had a Geico representative on sight and my car was repaired in 1 day! I was so shocked I thought it would take weeks. They were amazing. They kept me informed every step of the way and it is impossible to find where the damage occurred. It looks good as new. I couldn't be happier with the service I received." - Jessica
"I was rear-ended a few months ago and took in my car to Caliber Collision. The entire staff, starting from the lady at the front desk to all the guys who work on the cars, were nice and attentive. On top of their welcoming personalities, they kept me updated on the status of my car. Overall, they did a great job! I was also just recently involved in another accident and will definitely bring my car back to Caliber Collision for repair because of the wonderful experience I had the first time. " - Jorlyne
"Attn: Eugene Ponce/Center Manager.
I wish to express my thanks and appreciation for your service at 307 S. Victory Blvd. Burbank CA . Mr. Eddie Hernandez handle my case and he was very professional and pleasant to deal with on several occasion I have notice his positive attitude include the staff when they answer the telephone.
My sincerely and Thank for all your assistance on my case. I do highly recommend your Employees and Service.
Elva M. Huizar" - Elva M
"I brought in my little Prius, which had been damaged from two separate accidents (and two separate insurance claims). Accident #1 messed up my front bumper pretty badly. Accident #2 turned the back of my car into an accordion. Not only did they do an excellent job fixing the back bumper, which was the job, but they also fixed the unrelated damage on the front bumper for no extra charge, saving me a lot of time, money, and headache. The turnaround time was quick, I was kept informed every step of the way, and everyone was extremely friendly. Can't say enough good things about Caliber Collision!" - Daniel
"I got hit by another car in parking lot. They paid to repair it. The estimate and work was performed quickly. They were very professional during the whole process. I heartily recommend them to all. There was a car rental available right at the shop with no need to go elsewhere." - Bob
"Special thanks for Caliber Collision and Estimator: Louis Medina thank you. You're awesome ***** 5 stars Thank you Talin" - Talin
Rated 5/5 based on 10 customer reviews.
- Joe B.