Nov 23, 2019
"Unfortunately I've had to use CC twice in the past year. The most recent situation involved them fixing my car after it was broken into outside my home. I have NEVER received such excellent service from a car repair shop or dealership. They were prompt, polite and very competent. I can not recommend them enough. When I picked up my car, they had even detailed it for me. Thanks, CC! You are definitely my "go to" spot for any and all car repairs." - April J.Nov 18, 2019
"Had a great experience great, I got updated the whole time my car was being fixed. Car was fixed perfectly and they handled it seamlessly with insurance. Only complaint is they told me over the phone they'd give me a ride back home but then when I arrived said they couldn't so I had to pay for a Lyft" - Brenda C.Nov 8, 2019
"I just picked up my vehicle from this location after dropping it off due to a car accident. Moe was my guy! He's incredible. He goes above and beyond the call of duty in customer service; constant text updates on the progress of your repairs and making sure you don't leave until you're fully satisfied with the work they've done. I will never go anywhere else for auto repairs. When you go there, ask for Moe! I promise you won't be disappointed!" - Ann B.Nov 6, 2019
"Margot was so helpful and made all the paperwork easy - my passenger side mirror got creamed in a parking lot and we were referred to Caliber by Geico. Jose did us the favor of getting a salvaged mirror, they painted it and replaced it. I felt the time frame that it was done in and the costs were both reasonable, and would go back here if something else happened!" - John HirlingerNov 3, 2019
"Caliber took good care if repairing my front bumper after I was backed into. They stripped the car down quickly and got the repair done. Worked directly with my insurance to coordinate payment. Rental car was offsite but not far away. They delivered my car back to me clean, which I appreciated." - Sid W.Oct 17, 2019
"My brand new car was hit on the freeway. Considerable damage not just to body but also a camera. Driver was insured by Geico who has a deal with Caliber. I'm not Geico insured but let me say their customer service was quite impressive. When I got to Caliber they had a rental for me all ready. They have a marriage of sorts with Enterprise. Front desk woman (sorry I don't know her name) was nothing but helpful and accommodating. The next person I saw was Mo. Mo went over the details of what would need to be replaced. Stuff I had no idea was there that related to blind spot detector and back up camera etc. he was cheerful, happy and it was clear he loved his job. Mo also called me periodically to give me updates. Plus an occasional text with a report. Someone in a workshop once said something that I've come to appreciate. He said do your job like you own the company. Mo, the receptionist at the front desk and the workers I came in contact with all do their job as if they owned the company. There is nothing negative I can even think of to say about this shop or it's employees." - Rasool ShaikOct 16, 2019
"Dear Glendale Caliber Collision,
I wanted to send this thank you note to let you know that I am sooo happy with the bodywork that your artists performed on my 2006 Honda Civic. When I picked the car up, it looked like a brand-new car - all nice and shiny. I could not be more pleased with the service (Crystal) and the quality of the work. But, I am not surprised by the quality of work because I've used your company twice before and your superior workmanship is why I keep coming back. However, what I am surprised about is that you steam-cleaned the engine compartment and now the entire car looks brand-new. This little extra touch showed me that you went the extra mile for me. You have a customer for life. Thanks for another fantastic job. Well done!
Sincerely - Glenn Hamanaka" - Glenn
"I loved working with Caliber Collision. They had a Geico representative on sight and my car was repaired in 1 day! I was so shocked I thought it would take weeks. They were amazing. They kept me informed every step of the way and it is impossible to find where the damage occurred. It looks good as new. I couldn't be happier with the service I received." - Jessica
"I was rear-ended a few months ago and took in my car to Caliber Collision. The entire staff, starting from the lady at the front desk to all the guys who work on the cars, were nice and attentive. On top of their welcoming personalities, they kept me updated on the status of my car. Overall, they did a great job! I was also just recently involved in another accident and will definitely bring my car back to Caliber Collision for repair because of the wonderful experience I had the first time. " - Jorlyne
"Attn: Eugene Ponce/Center Manager.
I wish to express my thanks and appreciation for your service at 307 S. Victory Blvd. Burbank CA . Mr. Eddie Hernandez handle my case and he was very professional and pleasant to deal with on several occasion I have notice his positive attitude include the staff when they answer the telephone.
My sincerely and Thank for all your assistance on my case. I do highly recommend your Employees and Service.
Elva M. Huizar" - Elva M
"I brought in my little Prius, which had been damaged from two separate accidents (and two separate insurance claims). Accident #1 messed up my front bumper pretty badly. Accident #2 turned the back of my car into an accordion. Not only did they do an excellent job fixing the back bumper, which was the job, but they also fixed the unrelated damage on the front bumper for no extra charge, saving me a lot of time, money, and headache. The turnaround time was quick, I was kept informed every step of the way, and everyone was extremely friendly. Can't say enough good things about Caliber Collision!" - Daniel
"I got hit by another car in parking lot. They paid to repair it. The estimate and work was performed quickly. They were very professional during the whole process. I heartily recommend them to all. There was a car rental available right at the shop with no need to go elsewhere." - Bob
"Special thanks for Caliber Collision and Estimator: Louis Medina thank you. You're awesome ***** 5 stars Thank you Talin" - Talin
Rated 4.7142857142857/5 based on 7 customer reviews.
- Adriane E.