Sep 22, 2020
"In town from NC... I was walking by the shop. popped in to see if they could fix the rattling noise. I told them it was the spare tire mount of the jeep wrangler. the tech Harrod "Harry" took the whole thing down in moments while I waited. found it was perfectly secure. realized it must have been coming from my aftermarket shocks. he lubbed them and it reduced the noise. it was all done in 15 min. he didn't charge me. he and the front desk woman (Vicky) were so professional, honest, fast and kind. I wish this place was back in home in NC. I hope this review brings them business from ppl on the fence... they deserve it. and its the least I can do for having got a free service." - Kai G.Sep 14, 2020
"I want to give a huge thank you to the team at Caliber Collision!!! My insurance company USAA gave me a list of repair centers and I chose Caliber Collision because I had a feeling they were the one (even though my father in law was telling me to take it elsewhere after I got the estimate quote). Anyway, I still went through with them. At first they quoted me 5-8 business days for the repair to be fixed. And holy cow! They did it in 3 business days! The repair looks like the damage was never there! I am so glad I chose Caliber Collision! The team is friendly! Fast! And efficient! I recommend to anyone that needs work done too!" - Andrew M.Sep 3, 2020
"Had a great experience here from start to finish. My wife put a nice gash in our new car :) and after checking out a couple different spots around Glendale, Caliber seemed to have the most professiona" - Andrew M.Sep 3, 2020
"Had a great experience here from start to finish. My wife put a nice gash in our new car :) and after checking out a couple different spots around Glendale, Caliber seemed to have the most professional approach. Vicky was who I dealt with from start to finish and she was honest, knowledgeable and very smiley, which I really appreciate these days. It was an 'I could tell she enjoyed her job' kinda thing. Bravo to Vicky, she was great. The repair took a full day less than they anticipated initially and it also came in just under the initial quote they gave me. -- Another big difference between the other shops- Vicky actually wrote up a full printed breakdown upon the initial inspection, quickly too- instead of what the other places did, which was have a mechanic step away from his duties, check out the damage, and throw out an estimate. Anyway, obviously I wouldn't be giving a glowing review if the repair didn't match the service, so. It was a flawless repair. Paint matches perfectly. Might look better than it did before the gash- and Caliber gave a full detail job to the car! Rims polished, exterior is waxed, interior detailed and spotless- the windshield is as clean as i've ever seen a window be. Wasn't expecting that. All in all- as enjoyable as having car damage repaired as one could possibly hope for. Would definitely recommend this location (Louise St, Glendale) to anyone and everyone. Thanks Caliber" - lily RanaAug 31, 2020
"I brought my Mazda in for repairs for some splattered paint. It was red paint on my brand new Mazda. I opened a claim with my Insurance and they recommended Caliber Collision on So. Louise. I brought my vehicle the very same day I scheduled an appointment. After the initial photos were taken and Crystal looking at my vehicle. She determined the red paint may be removable without having to paint my bumper. Her helper cleaned my bumper with a little wax and elbow grease. I was so relieved to not have to pay my deductible and not have to get a rental. I was there for about 30 minutes and I was all done. The best part is they did not charge me to clean up the bumper. Thanks A Million Crystal and please thank your team. You guys are fantastic and I will return if I ever need your services. Thank you." - Razi D.Aug 9, 2020
"I had an appointment and when arrived I was taken in on time. They are COVID-19 compliant. Vicky the service consultant was very knowledgeable, professional and friendly. She knew what questions to ask and how the insurance would work. She asked me to provide my insurance estimate, since they are not a contractor for that particular insurance, and informed me that it would be the base for their estimate. I only had to provide that and Vicky took it from there. She communicated with the insurance company and once all is agreed on on, she contacted me to authorize the work. Once I authorized the work and the process started, Vicky kept me informed via text messages. The repair process did not take long at all, as the matter of the fact I got my car back earlier than the projected time of completion. The workmanship on the car is excellent and their warranty of work gave me a peace of mind. I would like to thank Vicky and everyone else in the shop. I highly recommend this shop for everyone." - Razi D.Aug 9, 2020
"I had an appointment and when arrived I was taken in on time. They are COVID-19 compliant. Vicky the service consultant was very knowledgeable, professional and friendly. She knew what questions to as" - Nancee A.Jul 24, 2020
"Excellent service and great staff.I wouldn't go anywhere else for body repair." - Dan DJul 10, 2020
"I am really happy with Caliber Collision. They took care of my Lexus. There was a question of my mirror that they were able to clear up with the insurance company quickly to my extreme satisfaction. My vehicle was delivered on time and the color match was perfect. I highly recommend Caliber Collision to my friends. The ladies in the office were very professional and understanding of my concerns. Dan D."
Rated 5/5 based on 9 customer reviews.
- Sherif Fouad