"My experience at Caliber Collision of Goose Creek was top notch! Trey Edwards and his team made sure that my car was brought back to better than new condition! I had to stop by a couple of time when they had the car and Liz always greeted me by name when I walked in the door! There was a minor issue that came up and they needed to keep my car a little longer than necessary...a rental car was provided as they wanted to make sure I was completely satisfied. The team at Caliber made me feel welcome and at home and they did a fabulous job on my car! I am telling all of my friends to call them if they need body work done on their cars! Thank you Trey and Caliber!!" – Jenny
"Just picked up my car today from Caliber Collision in Goose Creek, SC. Cecil was my estimator. He was great. I was treated with kindness and respect. He explained everything to me and kept me informed step by step throughout the entire process. The repair work was excellent and I am very satisfied all the way around. I was pleasantly surprised when I picked my car up that they detailed my car inside and out. That was nice. The lady at the front desk was very nice and personable too. A very good experience. I will use them again and will recommend them to everyone. - Beth" – Beth
"I had priced several shops before deciding on Caliber, which offered the best price. These folks are top of the line - from the office manager (Liz), to Trey and Joey who voluntarily helped with with some logistic issues - but especially Johnathan, who oversaw my job. At one point, Johnathan called to tell me the car was finished (some body work and painting), but he said he wasn't happy with the way it turned out. So, Caliber did the job over - making sure they were satisfied. That meant, of course, that I was satisfied as well. I will use them again, and recommend them to everyone. Great company, with a super work ethic!" – James
"I'm very happy with the work they did on my car and the time it took them to do it. John Kane was really kind giving me a ride when I needed. I will come back here and recommended" – Debora
"I had a super excellent man, named Vince Williams, who helped me every way possible, as far as customer service, keeping me up on the progress, help with rental car, etc....After dealing with the insurance company, luckily I got Vince, who reassured me everything will be okay. He is an ASSET to Caliber Collision, but in truth, I hope I never see him again, "As No More Accidents Anymore, but you never know, but I do where I would go if need be. Thank-you Vince for all of your kindness, and feel:
"YOUR ARE AWESOME!
Debra Wild" – DEBRA
"it has been a great pleasure to have place my 2015 kia Soul in the hands of Caliber collision for repairs.. Mr. Vince Williams(service advisor) and his team did a awesome job on my vehicle. Mr. Williams went above and beyond to make sure I pick my vehicle up. He came in after hours and stay longer until I arrive to pick up my car. I am grateful to him for that. a job well done Caliber Collision of Goose Creek, SC." – Birdie
"First and foremost the entire staff is very professional. Excellent service, through, and knowledgable. Cecil Jeffords was my Service Advisor. He stayed in contact with me througout the repair process. Job well done by all" – Danny
"Vince Williams is the MAN! Not only did he keep in constant contact with me about the status of my car, he also helped me out financially with some additional repairs that needed to be done by giving me a great deal. I was also pleasantly surprised that my car was cleaned when I retrieved it--and cleaned well! Liz also did me a solid by emailing me the paperwork and providing me with the fax number when I was afraid I would be unable to make it to the shop in time to sign it due to my work schedule. The tech also did an amazing job repairing my car and Vince ensured it was completed correctly and efficiently. Vince, a million thanks. I definitely recommend this location for any vehicle repairs." – Casey
"I was a little skeptical when I saw that my local Charleston Collision had been bought out by Caliber, but when I stopped in I saw the same friendly faces doing the same quality work. I've had my truck there before and brought it back again last week. These people are smart and service-oriented. Since I didn't have a rental, they figured out a way for me to leave my vehicle there just a little over 24 hours by getting a paint match ahead of time and painting the new bumper that was going on. John Kane was on top of things from the start.
I probably should also add that between these two times, Fender Mender had built a shop that was closer to my house so when my wife's car was damaged in an accident, we took it there. Three weeks and multiple bad experiences later, we will never make that mistake again. In fact, I'll never go anywhere except Caliber in Goose Creek!" – Scott
"I was in a collision that pretty much made it so that my entire left front end needed to be replaced. Caliber is in the USAA star repairer network so it was super convenient to let USAA communicate directly to them. I had absolutely nothing to do with the process. They were incredibly reliable in updating me with my repair progress and since they were working with USAA I just had to drop my car off and pick it up when it was done. The job was very well done and I would definitely recommend caliber to anyone." – Robert
"My truck was rear ended. I was worried, if the repair would excede it's value. Everyone I spoke to was courteous, professional, and caring. The job was done in a timely manner and at a resonable price. Hurrican Matthew hit while my truck was in service. They were thoughtful to keep me up to date on the progress of my truck. Bottom line, I trust them." – Nancy
"Outstanding customer service. They did an excellent job repairing my vehicle and I would highly recommend Mr. John Kane and his staff to anyone who needs repairs done right and in a timely manner. Hats off to you for having a great team." – Felicia
"You can be very proud of this office staff they very professional and helpful. The job was done perfectly and would recommend your company to anyone. It's nice to find a business that cares. You must be proud of the people you employ. Thanks again." – walter
"Excellent work completed in a very reasonable time. Car was cleaner when I picked it up than when I dropped it off." – Judith
"Excellent, through, knowledgable, and professional. At first I was skeptical taking my car to an approved body shop from my insurance company, after talking to Vince Williams from the Goose Creek, SC,
location put my concerns at ease.
There was communication from beginning to end. I was able to rent a car on the premises through Progressince insurance company and had an estimate done as well.
I will definitely bring my car back and highly recommend caliber collision ." – Kevin
"I brought my Ford Focus in for body repairs after running over highway debris. John Kane and the entire body shop were very professional, honest and performed the repairs quickly and with expertise. I will not bring my car any where else for body work. They're the best!" – Margaret
"The team at Caliber Collision did a wonderful job on my car! They were professional, courteous and my car was ready when promised! She looks brand new. Many thanks to Vince and the entire team!" – CL
"from the time I was introduce to the team at caliber collision I was very please. and to Mr. Vince Williams(service advisor) it have been a pleasure to meet you and entrusted my vehicle in your care. the work was professionally done and finished in a timely matter. I also would like to thank you for the extra effort you took to make sure I get my vehicle after hours. you stayed and waited on me because I got lost on that Saturday morning. thank for being a concerned worker and making sure that the customer is satisfied. Yes! I am well pleased. have a great day!" – Birdie
"We took our Edge in to have about a three to four inch hood dent/scratch fixed. We were greeted and were on our way in about 20 minutes with a printed estimate in hand. The estimate was literally about $20 different than the dealership's but the selling point to us was the warranty - fully covered as long as we own the vehicle.
Having just bought it six months earlier, I was concerned that the paint wouldn't match or they wouldn't do as good a job as the dealership. Upon picking it up and inspecting, I couldn't tell there had been any damage whatsoever.
Everyone was cordial and professional from start to finish. I would absolutely recommend this business to anyone.
Now, here it is less than a month later and we're about to turn it again for much more damage, thanks to the deer that ran into us. My confidence is high on the outcome but I'll make sure to submit comments on this much bigger job." – S.
"Southern Hospitality at its finest! I pulled in here based on my GPS said they did car repairs. They are essentially a car body repair shop. Even so, the manager (John Kane) took my car into the shop and repaired my leaking tire. Everyone in the office was nice and provided bottle water while I waited for my FREE repair. I would recommend evaluating this shop for service if you are in need! Ask for John! He will do you right!" – Mike
"They did a good job and finished earlier than they told me.vincent Williams service manager was very helpful. I didn't have to worry about anything he took care of any questions I might have. I went to them prior to this and I was very satisfied with them." – Lorraine
"I had a minor service need and Vince made it so easy and quick. I was surprised at the very affordable service fee and had a terrific overall experience. Thanks Vince!" – John
"Had my truck repaired at Caliber and I am extremely satisfied. Everyone I dealt with there was very courteous, responsive and professional, particularly, John Kane. I have been there a few times and always felt they were fair and professional. And, my truck looked great when the repairs were completed." – Will
"My husband Kevin Williams had his car repaired here and he couldn't be happier, his service advisor Vince Williams was awesome, he kept us in the loop about repairs and finished on time! Wi" – Jennifer
"My car looks great & Vince was awesome!" – BJ
"Proficient, Great Customer Service, answered all questions thoroughly, Friendly, adequate timely service!" – Francesca
"Cecil Jeffords took care of my truck. He was thoughtful enough to call me that the shop would be closed until Monday due to Hurrican Matthew. He kept me informed throughout the job. Much respect and glad he was there." – Nancy