Jul 8, 2020
"I truly cannot thank this company enough. At the end of May, my parked vehicle was hit by someone backing out of their driveway. There was significant damage for what seemed to be a less severe “accident”. The technician at Caliber Collision did such a thorough inspection of my vehicle that they ended up finding damage from an accident (from the previous owner) that I wasn’t even aware of! Patrick and David were excellent at communicating and keeping me updated throughout the process. As someone that doesn’t have a lot of knowledge about cars, it was refreshing to be working with a group of people that genuinely wanted me to be informed about my vehicle so that I could be as SAFE as possible. After they completed the work on this vehicle, I ended up buying a different one and David was kind enough to do an inspection to ensure there wasn’t any unreported damages. I can honestly say that they will have my business for as long as I live in the area! Thank you again guys!" - Betsy C.Jul 8, 2020
"I truly cannot thank this company enough. At the end of May, my parked vehicle was hit by someone backing out of their driveway. There was significant damage for what seemed to be a less severe "accident". The technician at Caliber Collision did such a thorough inspection of my vehicle that they ended up finding damage from an accident (from the previous owner) that I wasn't even aware of! Patrick and David were excellent at communicating and keeping me updated throughout the process. As someone that doesn't have a lot of knowledge about cars, it was refreshing to be working with a group of people that genuinely wanted me to be informed about my vehicle so that I could be as SAFE as possible. After they completed the work on this vehicle, I ended up buying a different one and David was kind enough to do an inspection to ensure there wasn't any unreported damages. I can honestly say that they will have my business for as long as I live in the area! Thank you again guys!" - Venecia HarrisJul 1, 2020
"I had two different vehicles repaired here and both times I had a fantastic experience. Samantha and Patrick kept me informed along the way. Once my vehicle was ready early! The workers here feel like family and the repair work is A++" - Shawn E.May 13, 2020
"I just picked up my car at Caliber Collision this afternoon. I had an insurance claim to repair my 2015 Camry's front bumper. I had them remove, repair and repaint my rear bumper at the same visit. First off the woman who helped me at the check in at their Goose Creek location is so kind it was a very easy process. I had come by on a Friday to get an insurance estimate and dropped the car off on Monday morning. They had my car transported to their Mount Pleasant location to speed up repair time. Wow, wow and wow! Super nice, super fast, easy to drop off my Enterprise rental car at location and super easy insurance process. No one likes getting in a wreck, even a minor one, but l will give these guys a call if l need auto body repair again. 5 Stars, two thumbs up! Thanks for your great work! Almost forgot to say the best part: my car looks fantastic!" - James S.Apr 24, 2020
"04/23/20. My 2008 Ford Fusion hadfront grill & undercarriage breakage due to driving on I-26 during the terrible rain storms. Front undercarriage had broken sections of plastic & missing fasteners. It was a MESS. I visited CAL COLLISON, met with Mr. PTRICK RODGERS (VERY FRIENDLY) discussed my problems. He listened & said he would fix it right away. I dropped off my car with a courteous employee, gave him my cell # & left. The next day I called to check in & was told my the employee to pick up the car, as it was finished. I returned to Cal Collision, met Mr. Rodgers & he handed me the keys to the car & asked me to drive safely.They had repaired my MESS & it was better than NEW.They were courteous, efficient & professional. BEST in SOUTH CAROLINA.!!! CHAPLAIN JAMES SCOTTUSMC/USN" - Roger J.Apr 21, 2020
"We have now had two cars repaired at this location. Both times have been a pleasant and surprisingly easy experience. The staff was very helpful and kept me updated during the repairs with text messages. I was also surprised how clean my car was when I picked it up. Would definitely recommend to anyone looking for a hassle free repair experience." - Alexis FoxApr 14, 2020
"Rear-ended in my only transportation to work as an essential employee. Caliber Collision was able to schedule my estimate right away. I was immediately impressed with their professionalism and compassion. My concerns and questions were thoughtfully listened to and addressed starting day 1. I was kept informed from the moment repairs began and was ecstatic when my car repairs were completed quicker than expected, which was already a very quick time to ensure that I wouldn't have to miss work. The caliber collision team truly puts your best interests and needs at the heart of their business. My car looks fabulous- paint, detail, the works are on point. Bonus: when I picked up my car, the interior had been detailed. I felt like I was driving my car off the dealership lot for the first time, all over again. Thank you, Caliber Collision! I recommend you to all of those near and dear to me." - tanya mosengMar 17, 2020
"They worked on my bumper and now it looks brand new! They even cleaned my car inside and out before returning it me which was an amazing surprise!" - Laura
"Caliber collision Goose Creek has a Wonderful and attentive staff who made my car look and run brand new. They are number 1 in my book. Thank you again for fabulous service!!!!!" - Jeffrey
"Katie and Sam were amazing! I’m so satisfied with my work. "
"The team at Caliber Collision did a wonderful job on my car! They were professional, courteous and my car was ready when promised! She looks brand new. Many thanks to Vince and the entire team!" - CL
"Excellent work completed in a very reasonable time. Car was cleaner when I picked it up than when I dropped it off." - Judith
"Vince Williams is the MAN! Not only did he keep in constant contact with me about the status of my car, he also helped me out financially with some additional repairs that needed to be done by giving me a great deal. I was also pleasantly surprised that my car was cleaned when I retrieved it--and cleaned well! Liz also did me a solid by emailing me the paperwork and providing me with the fax number when I was afraid I would be unable to make it to the shop in time to sign it due to my work schedule. The tech also did an amazing job repairing my car and Vince ensured it was completed correctly and efficiently. Vince, a million thanks. I definitely recommend this location for any vehicle repairs." - Casey
"My truck was rear ended. I was worried, if the repair would excede it's value. Everyone I spoke to was courteous, professional, and caring. The job was done in a timely manner and at a resonable price. Hurrican Matthew hit while my truck was in service. They were thoughtful to keep me up to date on the progress of my truck. Bottom line, I trust them." - Nancy
"it has been a great pleasure to have place my 2015 kia Soul in the hands of Caliber collision for repairs.. Mr. Vince Williams(service advisor) and his team did a awesome job on my vehicle. Mr. Williams went above and beyond to make sure I pick my vehicle up. He came in after hours and stay longer until I arrive to pick up my car. I am grateful to him for that. a job well done Caliber Collision of Goose Creek, SC." - Birdie
"My experience at Caliber Collision of Goose Creek was top notch! Trey Edwards and his team made sure that my car was brought back to better than new condition! I had to stop by a couple of time when they had the car and Liz always greeted me by name when I walked in the door! There was a minor issue that came up and they needed to keep my car a little longer than necessary...a rental car was provided as they wanted to make sure I was completely satisfied. The team at Caliber made me feel welcome and at home and they did a fabulous job on my car! I am telling all of my friends to call them if they need body work done on their cars! Thank you Trey and Caliber!!" - Jenny
"I was a little skeptical when I saw that my local Charleston Collision had been bought out by Caliber, but when I stopped in I saw the same friendly faces doing the same quality work. I've had my truck there before and brought it back again last week. These people are smart and service-oriented. Since I didn't have a rental, they figured out a way for me to leave my vehicle there just a little over 24 hours by getting a paint match ahead of time and painting the new bumper that was going on. John Kane was on top of things from the start.
I probably should also add that between these two times, Fender Mender had built a shop that was closer to my house so when my wife's car was damaged in an accident, we took it there. Three weeks and multiple bad experiences later, we will never make that mistake again. In fact, I'll never go anywhere except Caliber in Goose Creek!" - Scott
"You can be very proud of this office staff they very professional and helpful. The job was done perfectly and would recommend your company to anyone. It's nice to find a business that cares. You must be proud of the people you employ. Thanks again." - walter
"Had my truck repaired at Caliber and I am extremely satisfied. Everyone I dealt with there was very courteous, responsive and professional, particularly, John Kane. I have been there a few times and always felt they were fair and professional. And, my truck looked great when the repairs were completed." - Will
"I'm very happy with the work they did on my car and the time it took them to do it. John Kane was really kind giving me a ride when I needed. I will come back here and recommended" - Debora
"My husband Kevin Williams had his car repaired here and he couldn't be happier, his service advisor Vince Williams was awesome, he kept us in the loop about repairs and finished on time! Wi" - Jennifer
"I was in a collision that pretty much made it so that my entire left front end needed to be replaced. Caliber is in the USAA star repairer network so it was super convenient to let USAA communicate directly to them. I had absolutely nothing to do with the process. They were incredibly reliable in updating me with my repair progress and since they were working with USAA I just had to drop my car off and pick it up when it was done. The job was very well done and I would definitely recommend caliber to anyone." - Robert
"Just picked up my car today from Caliber Collision in Goose Creek, SC. Cecil was my estimator. He was great. I was treated with kindness and respect. He explained everything to me and kept me informed step by step throughout the entire process. The repair work was excellent and I am very satisfied all the way around. I was pleasantly surprised when I picked my car up that they detailed my car inside and out. That was nice. The lady at the front desk was very nice and personable too. A very good experience. I will use them again and will recommend them to everyone. - Beth" - Beth
"I had priced several shops before deciding on Caliber, which offered the best price. These folks are top of the line - from the office manager (Liz), to Trey and Joey who voluntarily helped with with some logistic issues - but especially Johnathan, who oversaw my job. At one point, Johnathan called to tell me the car was finished (some body work and painting), but he said he wasn't happy with the way it turned out. So, Caliber did the job over - making sure they were satisfied. That meant, of course, that I was satisfied as well. I will use them again, and recommend them to everyone. Great company, with a super work ethic!" - James
"First and foremost the entire staff is very professional. Excellent service, through, and knowledgable. Cecil Jeffords was my Service Advisor. He stayed in contact with me througout the repair process. Job well done by all" - Danny
"My car looks great & Vince was awesome!" - BJ
"Cecil Jeffords took care of my truck. He was thoughtful enough to call me that the shop would be closed until Monday due to Hurrican Matthew. He kept me informed throughout the job. Much respect and glad he was there." - Nancy
"Outstanding service very military friendly place. I will be a repeat customer. Thank you Brandon!!! " - Reginald
"Excellent, through, knowledgable, and professional. At first I was skeptical taking my car to an approved body shop from my insurance company, after talking to Vince Williams from the Goose Creek, SC,
location put my concerns at ease.
There was communication from beginning to end. I was able to rent a car on the premises through Progressince insurance company and had an estimate done as well.
I will definitely bring my car back and highly recommend caliber collision ." - Kevin
"I brought my Ford Focus in for body repairs after running over highway debris. John Kane and the entire body shop were very professional, honest and performed the repairs quickly and with expertise. I will not bring my car any where else for body work. They're the best!" - Margaret
"Southern Hospitality at its finest! I pulled in here based on my GPS said they did car repairs. They are essentially a car body repair shop. Even so, the manager (John Kane) took my car into the shop and repaired my leaking tire. Everyone in the office was nice and provided bottle water while I waited for my FREE repair. I would recommend evaluating this shop for service if you are in need! Ask for John! He will do you right!" - Mike
"I had a super excellent man, named Vince Williams, who helped me every way possible, as far as customer service, keeping me up on the progress, help with rental car, etc....After dealing with the insurance company, luckily I got Vince, who reassured me everything will be okay. He is an ASSET to Caliber Collision, but in truth, I hope I never see him again, "As No More Accidents Anymore, but you never know, but I do where I would go if need be. Thank-you Vince for all of your kindness, and feel:
"YOUR ARE AWESOME!
Debra Wild" - DEBRA
"We took our Edge in to have about a three to four inch hood dent/scratch fixed. We were greeted and were on our way in about 20 minutes with a printed estimate in hand. The estimate was literally about $20 different than the dealership's but the selling point to us was the warranty - fully covered as long as we own the vehicle.
Having just bought it six months earlier, I was concerned that the paint wouldn't match or they wouldn't do as good a job as the dealership. Upon picking it up and inspecting, I couldn't tell there had been any damage whatsoever.
Everyone was cordial and professional from start to finish. I would absolutely recommend this business to anyone.
Now, here it is less than a month later and we're about to turn it again for much more damage, thanks to the deer that ran into us. My confidence is high on the outcome but I'll make sure to submit comments on this much bigger job." - S.
"Proficient, Great Customer Service, answered all questions thoroughly, Friendly, adequate timely service!" - Francesca
"from the time I was introduce to the team at caliber collision I was very please. and to Mr. Vince Williams(service advisor) it have been a pleasure to meet you and entrusted my vehicle in your care. the work was professionally done and finished in a timely matter. I also would like to thank you for the extra effort you took to make sure I get my vehicle after hours. you stayed and waited on me because I got lost on that Saturday morning. thank for being a concerned worker and making sure that the customer is satisfied. Yes! I am well pleased. have a great day!" - Birdie
"They did a good job and finished earlier than they told me.vincent Williams service manager was very helpful. I didn't have to worry about anything he took care of any questions I might have. I went to them prior to this and I was very satisfied with them." - Lorraine
"I had a minor service need and Vince made it so easy and quick. I was surprised at the very affordable service fee and had a terrific overall experience. Thanks Vince!" - John
"Outstanding customer service. They did an excellent job repairing my vehicle and I would highly recommend Mr. John Kane and his staff to anyone who needs repairs done right and in a timely manner. Hats off to you for having a great team." - Felicia
Rated 5/5 based on 10 customer reviews.
- Betsy Crance