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Auto Body Shop: Helotes-Express Location

11247 W. Loop 1604 N. San Antonio, TX 78023 By Appointment Only

Helotes-Express  Details

Caliber Collision’s Helotes Express location is now a Caliber Express facility designed to more efficiently and effectively repair vehicles that have experienced minor damage during an accident or mishap.

About  Helotes-Express

Our Helotes Express location is comprised of express collision repair teams specially trained to determine the extent of a small repair, properly estimate the cost of the repair and then repair the vehicle back to certified pre-accident condition using the latest in parts and repair technologies.

Caliber’s Helotes Express location is just another way that Caliber is restoring our customers to the rhythm of their lives through new collision repair innovations like the Caliber Express facility.

To schedule an appointment, simply call 1.888.CALIBER (225-4237) and a Caliber representative will assist you.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Testimonials

- Michael ShoenerAug 22, 2019

"Quick clean, methodical"

- Rey VillarrealAug 13, 2019

"Friendly"

- Nic V.Jul 7, 2019

"Unfortunately my son got into a fender bender this month. Nothing serious but a young man hit his car and he was in a parking lot. I was upset but glad I was able to get the responsible party to pay. Shout out to Geico who was very accommodating and even contacted the at fault party. Anyways I digress. I decided to take my sons car to Caliber Collision. The reason is because last year my truck was rear ended on 151. I took it there and the quality of work and customer service was great. So I knew I'd get the same service. When I called they were very prompt at assisting me. Since the vehicle has been there they are giving me frequent updates on the parts and when they are beginning work and status. I really appreciate that considering the work that needed to be done and it gives me a time frame on when to expect the vehicle to be completed. I will give an updated review when the car is complete. I'd bring any of my vehicles to this place. I trust their service"

- Ronnie J.Jun 12, 2019

"Months ago I experienced the worst headache of my life. Days before Christmas, my neighbor managed to blindly back into my brand new 2019 Toyota Camry. I brought my car to Caliber Collision Express and it was a bit of a pain working through the repair process with the previous manager. HERE IS THE GREATEST PART: I left a review covering the gruesome details of the encounter. Never heard a thing until a "new sheriff" came to town. Amber Johnson, bless her, bravely contacted me not knowing what she would walk into. She shared that it hurt her heart that I didn't receive the full Caliber experience that everyone deserves. SHE 100% DELIVERED ON ALL LEVELS. It is because of her commitment to excellence that I updated this review from 1 to 5 Stars. Amber, I shared it with you over the phone but I cannot say it enough. Thank you so much for the Graciousness that you bestowed on a stranger that you did not owe anything to. Your commitment to your company's Core Values and Mission Statement truly has made a difference in my life and restored my Faith into your company. I highly recommend this location to anyone that needs help getting the RYTHM OF THIER LIFE RESTORED."

- Colby TracyJun 10, 2019

"Best visit yet. I work in the car business I've always loved working with this company."

- Tony LopezJun 10, 2019

"6/10/19 drop off. So far so good. I was told by my insurance rep that I should get a call to make an appointment with in 4 business hours. Didn't happen so I called to get an appointment at 6 business hours. I arrived early for my appointment due to lighter than usual traffic. Trinidy was professional, cheerful and courteous. They do have a drop box, which is what I would have used on Sunday had I known it was there. I was offered a rental but declined as I didn't need one. I will update at the next step."

- Darrell KillianApr 20, 2019

"Professional, quick, dropped car off on Thursday it was ready on Monday. It was an easy fix bumper cover an light replaced. Insurance covered. Final cost seemed a bit high"

- Bob OrrisonApr 8, 2019

"Unfortunately we've been here three times with three different cars over the last six months. Each time we've been taken care of very well. On the last visit the manager had changed and I was worried that so would the service level however I was pleasantly surprised to experience the same high level of customer service I had become accustomed to. Although I hope not to have to visit here anytime soon, this is now my go to body shop."

- Caleb GordonApr 5, 2019

"Fast, quick, friendly, service I would definitely recommend over any other shop."

"I had a really great experience bringing my car here to get fixed. I really enjoyed the ease of texting a picture of the damage; they ordered the parts and I dropped off my car the next week for repairs. It was amazing how fast everything went! I dropped my car off at 730 am and by 1130am same morning, they had called and said my car was ready - front bumper replaced, painted, and my entire car cleaned (inside and out which was incredibly nice of them and so much appreciated!) I was in such shock how fast everything got done. The staff was super nice and courteous. Thank you for a job well done, I would gladly recommend!" - Valarie

"Thank you to the Helotes Express team for making the process so easy! It only took 10 minutes to get the car checked and get my rental. They had the back bumper fixed in 3 days and it looked great. Everyone was professional and friendly and the place was spotless! I would recommend this team to anyone. - Mike" - Mike

"Amazing service!! Outstanding highly satisfied! Very helpful super fast and just all around amazing! Highly recommended!" - Janine

"Great job. Joe Ortiz told me he would call every 2 days for an update which he did. One small problem wasn't right so I brought it back and they fixed it immediately." - mike

"I was recently sent to your Helotes Express location by my insurance company. I dealt with Stephanie and Joe. Stephanie helped my get set a estimate working around my hectic schedule and coordinated a rental car to be ready before I arrived. Once I took my vehicle in, Joe greeted me and explained everything to me and told me he'd give me daily updates on progress. No surprises here, maximum service with minimum hassle. Thanks for making this experience a positive one!" - Jeff

"A huge "Thanks" goes out to the great team at Caliber Collision Express in Helotes today, for repairing my Accord and quickly getting it back to its original, pristine condition. All in one day! Katherine McBride did an excellent job staying in touch each step of the way, and Tania Reyes was a super trainer! From the first point of arrival, to getting my rental car through Enterprise -- Jenna was great -- you feel like your car is the most important one there. And having the car meticulously repaired, restored, cleaned, and delivered in record time, makes it a top-notch facility. Kudos to all team members at this spotlessly clean, sharp location! Thanks again." - Nanc

"THEY ARE AMAZING!! Andrew always made sure I was up to date on what was going and staying on top of everything will deffintly be using them in the future and always!! " - Andrea

"Great location - brand new facility. Excellent service with skilled, friendly personnel. I would definitely go back!" - Brian

"Service was AWESOME!!!! The service I received from Jose Ortiz was exceptional from the moment we walked in to the time we drove off. To start from the beginning.... I took my car in for an estimate to Caliber on I10 and was told the next available date to take my vehicle in would be on March 7th. Well that was a bit of a wait but I agreed at the moment. After about a week I was about to contact Gunn for an earlier date when I received a call from caliber office in Dallas and told they could get my car in sooner (About 6 was earlier) than March 7th and the location was so convienent, less than 4 miles away. I agreed and canceled my appt at the I10 location. When we drove the car into Caliber I misunderstood and thought I could take my car in at 7:00 am which I did. However my actual appt was fotpr 8:00 am But luckily for us Jose Ortiz was at the shop that morning and he said he would see what was going on and without hesitation he said we could leave the car and he would work it in and would see if he could get it out the same day since he knew we were short a vehicle to get to and from work that day. I feel Mr Ortiz performed magic for us and had the car ready to go and looking like new by 6:00 pm that very same day. He made us feel like family and was genuinely caring and friendly along with his staff. I would highly recommend his services to all my USAA connections He gave us A Plus Service and Quality care and all with a friendly smile. The building was amazing along with the rest of the staff. Thank you Mr Ortiz for your professionalism and superb customer service M Valenzuela" - Marcy

"The staff and the work was exceptional. I highly recommend them. My only suggestion is to keep the settings on the dashboard the same. It took me some time to find my old settings. Other than that, GREAT WORK." - Sue

Rated 4.6666666666667/5 based on 9 customer reviews.
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