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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: Helotes-Express Location

11247 W. Loop 1604 N. San Antonio, TX 78023 By Appointment Only

Helotes-Express  Details

Caliber Collision’s Helotes Express location is now a Caliber Express facility designed to more efficiently and effectively repair vehicles that have experienced minor damage during an accident or mishap.

About  Helotes-Express

Our Helotes Express location is comprised of express collision repair teams specially trained to determine the extent of a small repair, properly estimate the cost of the repair and then repair the vehicle back to certified pre-accident condition using the latest in parts and repair technologies.

Caliber’s Helotes Express location is just another way that Caliber is restoring our customers to the rhythm of their lives through new collision repair innovations like the Caliber Express facility.

To schedule an appointment, simply call 1.888.CALIBER (225-4237) and a Caliber representative will assist you.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Ford


Nearby Locations



Testimonials

- Kellie PottsMar 12, 2020

"I took my husband's vehicle in after a fender bender and was told they dont do customer pay or walk ins. However, I spoke with Taylor and she directed me as to the proper steps in finding a location that could best serve us. She was caring and empathetic to our situation and I left feeling confident about having my vehicle worked on at Caliber . She is a shining star!!"

- TaShara MillerMar 11, 2020

"I had to have some front work done on my car after an accident and the service I received was AMAZING!! They communicated well, my car was finished in a great amount of time, and the finished work was just like brand new. Thank you Caliber Collisons for making my experience great."

- KDFeb 26, 2020

"This place was great. They fixed my car fast, were friendly and effecient. Please note, this place only does insurance claims."

- caroli ne RocheFeb 22, 2020

"Very pleased with the professional attitude , respect , and knowledge the manager had shown to me as a customer.."

- Alejandra GlassFeb 23, 2020

"🚨 Took my car to caliber collision express location in Helotes. Zach helped me with my vehicle, not only did he help move my sons car seat into the rental vehicle, when I arrived and the rental wasn’t there yet- he hopped on the phone and ordered it for me right away. I received text message updates the entire week my vehicle was in the shop. I give them 5 stars and am so grateful for the A+ service that I received ! 🚨"

- Ray Martinez Jr.Feb 18, 2020

"I firmly believe that it's not about the problems that confront us, but rather how we solve the problems. I'm not going into all the details and the long road to get to the end in this review. What I will say is that Cameron and Mr. G solved the problem of wind noise that followed the repair of our 2015 VW Passat. I am well satisfied that all the issues that I brought to Cameron's attention were finally resolved. Yes, it took way longer than it should have, but Cameron made sure that my wife and I are happy with Caliber Collision -- and that we are. Thank you to the staff and technicians at Caliber Collision Express, Helotes, with special thanks to Cameron and Mr. G!"

- Ray M.Feb 18, 2020

"I firmly believe that it's not about the problems that confront us, but rather how we solve the problems. I'm not going into all the details and the long road to get to the end in this review. What I will say is that Cameron and Mr. G solved the problem of wind noise that followed the repair of our 2015 VW Passat. I am well satisfied that all the issues that I brought to Cameron's attention were resolved. Yes, it took way longer than it should have, but Cameron made sure that my wife and I are happy with Caliber Collision -- and that we are. Thank you to the staff and technicians at Caliber Collision Express, Helotes, with special thanks to Cameron and Mr. G!"

- Rodel LudoviceJan 24, 2020

"Roxanne was very helpful and she is so awesome!"

- Derek S.Dec 31, 2019

"We bought a vehicle in to Caliber after a rear-end collision and I couldn't have been more impressed with their professionalism and quality of work. Mark meticulously handled our claim from start to finish, and updated me regularly via text message. We were also shuttled to the nearest rental car facility to pick up the rental vehicle while ours was being repaired. That process was also handled flawlessly. Can't thank Caliber enough for their work. Will definitely recommend without hesitation."

"I had a really great experience bringing my car here to get fixed. I really enjoyed the ease of texting a picture of the damage; they ordered the parts and I dropped off my car the next week for repairs. It was amazing how fast everything went! I dropped my car off at 730 am and by 1130am same morning, they had called and said my car was ready - front bumper replaced, painted, and my entire car cleaned (inside and out which was incredibly nice of them and so much appreciated!) I was in such shock how fast everything got done. The staff was super nice and courteous. Thank you for a job well done, I would gladly recommend!" - Valarie

"Thank you to the Helotes Express team for making the process so easy! It only took 10 minutes to get the car checked and get my rental. They had the back bumper fixed in 3 days and it looked great. Everyone was professional and friendly and the place was spotless! I would recommend this team to anyone. - Mike" - Mike

"Amazing service!! Outstanding highly satisfied! Very helpful super fast and just all around amazing! Highly recommended!" - Janine

"Great job. Joe Ortiz told me he would call every 2 days for an update which he did. One small problem wasn't right so I brought it back and they fixed it immediately." - mike

"I was recently sent to your Helotes Express location by my insurance company. I dealt with Stephanie and Joe. Stephanie helped my get set a estimate working around my hectic schedule and coordinated a rental car to be ready before I arrived. Once I took my vehicle in, Joe greeted me and explained everything to me and told me he'd give me daily updates on progress. No surprises here, maximum service with minimum hassle. Thanks for making this experience a positive one!" - Jeff

"A huge "Thanks" goes out to the great team at Caliber Collision Express in Helotes today, for repairing my Accord and quickly getting it back to its original, pristine condition. All in one day! Katherine McBride did an excellent job staying in touch each step of the way, and Tania Reyes was a super trainer! From the first point of arrival, to getting my rental car through Enterprise -- Jenna was great -- you feel like your car is the most important one there. And having the car meticulously repaired, restored, cleaned, and delivered in record time, makes it a top-notch facility. Kudos to all team members at this spotlessly clean, sharp location! Thanks again." - Nanc

"THEY ARE AMAZING!! Andrew always made sure I was up to date on what was going and staying on top of everything will deffintly be using them in the future and always!! " - Andrea

"Great location - brand new facility. Excellent service with skilled, friendly personnel. I would definitely go back!" - Brian

"Service was AWESOME!!!! The service I received from Jose Ortiz was exceptional from the moment we walked in to the time we drove off. To start from the beginning.... I took my car in for an estimate to Caliber on I10 and was told the next available date to take my vehicle in would be on March 7th. Well that was a bit of a wait but I agreed at the moment. After about a week I was about to contact Gunn for an earlier date when I received a call from caliber office in Dallas and told they could get my car in sooner (About 6 was earlier) than March 7th and the location was so convienent, less than 4 miles away. I agreed and canceled my appt at the I10 location. When we drove the car into Caliber I misunderstood and thought I could take my car in at 7:00 am which I did. However my actual appt was fotpr 8:00 am But luckily for us Jose Ortiz was at the shop that morning and he said he would see what was going on and without hesitation he said we could leave the car and he would work it in and would see if he could get it out the same day since he knew we were short a vehicle to get to and from work that day. I feel Mr Ortiz performed magic for us and had the car ready to go and looking like new by 6:00 pm that very same day. He made us feel like family and was genuinely caring and friendly along with his staff. I would highly recommend his services to all my USAA connections He gave us A Plus Service and Quality care and all with a friendly smile. The building was amazing along with the rest of the staff. Thank you Mr Ortiz for your professionalism and superb customer service M Valenzuela" - Marcy

"The staff and the work was exceptional. I highly recommend them. My only suggestion is to keep the settings on the dashboard the same. It took me some time to find my old settings. Other than that, GREAT WORK." - Sue

Rated 5/5 based on 7 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.