Mar 28, 2020
"Steve with Calliber Collision had my car in and out fast and easy with the repairs making my car look like new again. Thanks!" - T. HeywoodMar 17, 2020
"had an excellent experience from the time I showed up and was greeted to the time I picked up my car. Specifically, Luis was thorough, and explained the issues of my repair so that I could make an informed decision. He never pushed nor "sold" me... Furthermore, he called to update me on the status of my car. Upon completion my car was clean and you could not tell that anything had ever happened... I was very please by the service, quality and price. Ask for Luis Fernandez" - Amanda H.Mar 18, 2020
"I brought my car here last year and I have to say KAREN is by far the best!! She kept me updated from beginning to end and assured me that my car was in good hands. If anything happens to my car again I definitely will be back." - Claudia GonzalezMar 3, 2020
"(Translated by Google) Office staff friendly and committed to their work. (Original) El personal de oficina amable y comprometido con su trabajo." - Ryan PolarFeb 25, 2020
"Good quality help and charged much less than quoted by the dealership. Thanks Luis" - Remitha H.Feb 17, 2020
"The best customer service and overall help was from Karen. She was extremely helpful and answered all my questions. I highly recommend coming to this location and asking for Karen." - Richelle S.Feb 10, 2020
"A great experience all around! You will not be disappointed if you are sent to this shop through your insurance, I will be coming here again anytime I need repair work. The new manager Weston Edwards was kind and efficient, he patiently answered all of my questions (I had many!) without rushing me or making me feel silly. The work was completed on time and was beautifully done, I can't thank Weston and the team enough for the piece of mind they gave me and the excellent work on my vehicle!" - Flor M.Feb 8, 2020
"My repair was handled by Luis Fernandez with courtesy and professionalism. He always kept me posted on the work progress. my truck looks like brand new, the hole bedside needed to be replace and painted which was done sooner from the estimated time frame. im extreamly happy with the worked done, Luis really took care of me and my GMC truck I am very pleased with the repair.all my question and concerns where answer and he also keep me inform during the process That's what I call going the extra mile to make your customers happy! Luis is an invaluable asset for this organization for his customer service skills." - Esmeralda P.Feb 7, 2020
"My vehicle was in a auto coalition and side hit pretty bad. The party that hit me had a good responsible insurance that agreed to take care of my vehicles repairs. I looked up Caliber Collision and decided to give them my trust . I can say they were very proficient in taking my car in. My customer service representative Estimator Karen Raia took her time tto explain the process to insoect my vehicle and provide an estimate for repair. She called the next day.. I agreed on the quote and from there on she called and texted to keep me I informed of my vehicle's progress. Caliber Collision took my car to my dealer to re calibrate the rear sensor. They gave me a lifetime warranty on the their job done. I can say the left my car looking like nothing happened to it. I'm completely satisfied with their job performance." - Vic.. M.Feb 7, 2020
"Definitely a 5 star experience...i was dreading having to deal with the body shop but this place made it easy from the start..The service advisor "Karen Raia" was a breath of fresh air, she explained everything that was going to be done,answered all my questions, made sure i was completely comfortable and did it all with a smile.my car was repaired and returned looking great..Im definitely satisfied with their awsome team and will be recommending them to everyone.."
"Everyone at Caliber was friendly and helpful. I got straight answers and I appreciate that." - Carrie
"I was very satisfied with the work Caliber performed on my truck. It looks brand new. And they got it fixed 3 days earlier than estimated. Thanks Caliber." - Danny
"Fast reliable repair at a reasonable price. Will return for future repairs." - john
"I've had my 1992 bimmer convertible for many years now. A few weeks ago I had an unavoidable mishap with a truck tire on the freeway which proceeded to tear up the front of my car and cause $3k in damage.
My first instinct was to take the car to Caliber as the San Diego shop had fixed one of my newer BWWs a few years back. AAA told me to take it to a shop up here in the high desert. They looked at it and remarked how nice the car was (minus the front end damage). An hour later they called and said they didn't want to deal with my car as it was "too old". I asked if I could take it to Caliber and they agreed.
The insurance company wanted to total the car saying that the value of the repairs would outweigh the value of the car. They hadn't considered the condition of my car or the recent change in status from the e30 325i convertible which is now considered a collector among BMW buyers. I was not going to let them total my car which was in perfect condition aside from the recent damage.
Once AAA saw pictures of the car and after speaking with Dave over at Caliber, they decided to allow the repairs. In no time after that the parts were ordered and the car repaired. His enthusiastic review of my car to the AAA agent saved the deal. Overall everyone was very friendly, professional, and went above and beyond to make sure that my collector BMW was in good hands and restored back to its pre-incident condition. I am very pleased with the results and overall experience with both AAA as my insurance company and with Caliber Collision here in Hesperia." - Kurt
"Everything went as promised and in a timely manner." - Sharon
"I COULD NOT COMPLETE MY SURVEY. BUT I AM COMPLETING SATISFIED" - CIRILA
"All employees were very friendly and helpful. My repair on my Vehicle was excellent. Tony is a great person to work with." - Dennis
"Caliber Collision has excellent customer service. When I picked up my vehicle I had someone explain to me what was done and was shown that the repairs were done in working order. My vehicle was cleaned inside and out. I have used Caliber Collisions before and will continue if needed. I will recommend Caliber Collisions to others that are in need of excellent vehicle repairs. Thank you Caliber Collision Crew/Staff. :)" - Kayla
"My car was repaired to my satisfaction, great workmanship. The paint work was outstanding,I am sold on the job they done for me. KEN." - Ken
"trying to get a job there" - dave
"Couldn't tell it had ever been hit. Super job" - Dan
"From phone service on the first day to repairs and pick up today, Scott and I are thrilled with our car repairs. Its scary enough being in an accident, Caliber Collision took the scary out of repairing our car. The repairs are so well done, we feel like its a new car! Thank you Caliber Collision !!" - Scott & Vicky
"I have been here before and coming from an insurance/auto body background I know Caliber Collision very well. Every thing was done as I would expect from this quality body shop. I was constantly kept up to date with texts to my phone on the car's progress. Tony and Weston were great to work with and any little requests I had were handled with a smile. As I told Wes, I know good workmanship and that Caliber stands behind there work; I am a customer for life. " - Doug
"Did an excellent job keeping me updated on my vehicle repair which made things easier in a hectic time." - Laura
"From the time I walked thru the door till my vehicle was delivered back to me it was a Great experience! Thanks again to the Staff @ Caliper Hesperia for the quick turnaround ( less than 48 hours ) and their awesome customer service & attention to detail. I give them a 10" - Gerald
"Dave and the staff at Caliber in Hesperia did an outstanding job of making bumper repair on my Optima a positive experience. The job was skillfully done, done on time and within a reasonable price range. I was updated by text on current progress at regular intervals. I really felt this group of people went out of their way to meet the highest standards in a friendly organized way.
Ann" - Ann
"all associates were very pleasant to be in contact with. I believe the repair dept did extra work." - Lillian
Rated 4.9/5 based on 10 customer reviews.
- George S.