Mar 24, 2020
"Car was brought in to this location, Rick helped me out and fixed everything to perfection! Highly recommend coming in for all your repairs!" - Nic P.Mar 23, 2020
"My daughters car was rear ended in College Station, Texas. We took her vehicle there but due to the workload they flatbedded the vehicle to this store. After a rocky start with the adjuster from the insured I had to get the GM involved. Wesley was quick and understood my concerns to get the problem resolved. The next day they contacted my daughter and informed her they were proceeding with her repair. Due to the delay I wanted to ensure I was not going to be held accountable for the rental so I called to speak to my daughters service advisor, Rick Hendricks. Rick not only kept my daughter informed, but me as well. He also called the day before and warned me of a safety concern on my daughters vehicle. This was steering damage that was not part of the accident. He quoted me a fair price and timeline of the repair. This is a world class organization from Ashley who answers the phone in a welcoming voice, to Rick Hendricks the Service Advisor to Wesley the GM who you can tell runs a tight ship. Thank you Caliber. Not only did you address our accident, but your number one concern is for the safety of our daughter. That says allot." - Tomesha JonesMar 8, 2020
"I would like to thank Richard Hendrix for being such an awesome person to work with. He provided exceptional customer service. He was attentive, thorough, friendly, resourceful, and knowledgeable. He explained everything that was completed on my car in detail and went above and beyond by taking care of other things that he noticed. If I'm ever in this position again, I'll definitely be coming to Callibur Collision and asking for Richard! I have also recommended Callibur and told others about Richard as well! You guys have a fine worker that will keep your customers coming back!" - Vily OliveraMar 6, 2020
"Very nice, they kept me updated on my car at all moments" - Woody_MayneMar 5, 2020
"First I want to thank the guys who worked on my car for doing a very professional job , every single one. I was kept in the circle and knew about everything as it was going on. These guys sure do know their stuff when it comes to working on cars. These guys deserve a 5 star rating my car was looking better than new. Thank you guys at caliber Collision for making my experience not so full of worries! Big shout out to Richard for taking the time out of his day to stay late sometimes and deliver my car a whole week and a half early! This place in particular has the best auto shop I have ever seen , once again thank you guys." - Ashley TownsendFeb 25, 2020
"I don't leave very many Google reviews, but this place deserves every bit of five stars. I have never had my car repaired so quickly, and I certainly have never seen it so clean! Big shout out to Javier Blanco for being great at communicating with me and keeping me in the loop. Thanks a million, guys!" - Bria' H.Feb 16, 2020
"Got into a fender bender before work, damage wasn't too bad, but it was ugly and wanted to get it fixed ASAP. Came here and everyone was so friendly and ready to work with me. Got the damage fixed the very next day. Car looks brand new.! Javier is the man!! Kinda wanna crash my car again just to come back. Lol, not really but great service, 5 stars, highly recommend!!" - Jayde P.Feb 13, 2020
"Javier was fantastic! So helpful and my car was repaired earlier than expected. Great customer service and my truck looks good as new!" - Andrew LeeFeb 10, 2020
"I have to take the time to leave a review, because Andres deserves it. He went above and beyond with his communication, explanations, and truly cared about returning my vehicle in a timely manner, while also providing a perfect quality repair. I'm not one to usually search out and leave reviews, but with Andres, Caliber's Houston Non-Drive North, and also Baytown front desk's professional expertise, it's worth getting the word out. I will ONLY use Caliber Collision for my repair needs from here on out. 5 stars."
"Thanks to Cristian at the Addicks location for getting my vehicle out ahead of time. He kept me updated everyday as to the work status of my vehicle. Thanks to Kendall who was filling in that week. She helped me get in/out of my rental with ease. Last, but not least, thanks to the collision staff who did a great job on my vehicle!" - Michelle
"Very professional body shop, great service and care, excellent facility, great results." - Svetlana
"After getting into an accident, I had my car repaired by Caliber Collision Houston - Non-Drive North. The customer service and repairs far exceeded my expectations! Katie would call every week giving me a detail update on where they were with the repairs to my car. The car came back in perfect condition, with a showroom shine, and it drove as good as before the accident. The body and suspension work was flawless. They even made it convenient by delivering the car to my house - now that's customer service! To everyone that worked on my car, thank you!
" - Jensen
Rated 5/5 based on 9 customer reviews.
- Javier D.