Mar 16, 2020
"I took my car to Caliber to fix a ton of issues that CarMax’s body shop had created with my vehicle. Caliber had to redo and clean up all the paint work that CarMax did a poor job of. I was blown away by how exceptional the paint quality was when I picked up my car. Paint color matches the rest of the car perfectly and blends in just as it should. In addition, my service writer kept me informed throughout the whole process, sending updates about where my car was in the process and how much was left to do on a daily basis. They completed my car on time and did a wonderful job all around. I will definitely be using Caliber for all my car repair needs in the future." - Lee BaysFeb 8, 2020
"A great team! I was updated every day the status of my truck and actually got my truck back 5 days sooner than was scheduled. The truck looks brand new! Not only did they repair the damage, they cleaned the whole truck, inside and out. It hadn't looked this good since I drove off the dealers lot in 2012. Thank you to everyone at Caliber!" - Lianne M.Feb 8, 2020
"My car was hit by another driver with some rather extensive damage and so we took it to Caliber. Not only did they keep me informed of the status of my repair but they never seemed bothered when I'd call to ask questions and were very helpful in educating me about the whole process. They finished the car well before the estimated date and helped me with my car rental return. Sierra at the front desk is very sweet and professional and Jeff was our contact throughout the repair process. Both were well educated and able to answer all my questions and instill me with the confidence I needed in their services during a very stressful and difficult claims process. Thanks guys! I hope I won't have to see you again anytime soon ;-)." - Katherine DegarFeb 1, 2020
"Wonderful experience! Jeff C kept me up-to-date at all times. He was polite and professional when I called to ask questions. When I told him I needed my vehicle because I was going out of town, he worked very hard to get it back to me prior to my trip. Absolutely fantastic service from start to finish. I highly recommend Caliber!" - Delena PateJan 23, 2020
"They took care of 2010 Camaro, I picked it up yesterday and I am very pleased with the repairs they did it looks great and they stand behind the work they do. Huge Thanks to everyone at the Irmo location! 😊👍🙌⭐️⭐️⭐️⭐️⭐️" - jae ohJan 5, 2020
"It was nice of you to text me every time the car was repaired." - Glenn RobinsonDec 18, 2019
"Always friendly, caring and very professional. They helped me get the stuff out of my car - including removing my tag for me - since it ended up being totaled, and showed empathy in the loss. Any time I have to have work done, or even a painful evaluation, I will always choose Caliber!"
Russell the Manager of Caliber Collision in Irmo, SC just phone to say he will personally fulfill his promise to me by touching up the spot on the back rear of my vehicle (he was unaware it had not been taken care of).
This is what you call "out-standing" Customer Service!
Ann" - Ann
"A++! Absolutely Fantastic! This whole repair experience was a joy, I would have preferred not to have had the accident but since I did there is no other place I would have rather been. A++ all around...Courtesy, Professionalism, Honesty, and Quality of work, I can't say enough GREAT things! Thank you all!" - John
"Great experience. They repaired my damaged van, then cleaned it up to look like new. The staff were very courteous, friendly, and professional throughout the process. I was very favorably impressed with their service. I will not hesitate to take my car to them if repairs are needed again." - Charles
"CALIBER DID AN EXCELLENT JOB ON REPAIRING OUR CAR. THEY WERE VERY HELP DEALING WITH THE INSURANCE COMPANY. THANK YOU CALIBER" - George
"They really did a great job on my vehicle. I loved that they kept in touch and let me know every step they were and when my car would be ready and it was ready when they said it would be! Their receptionist is top notch also. She did a lot to help me as well as this was the first wreck I have ever been in. Hopefully I never have this happen but in the future for any body repair, I will take my vehicles to Caliber Collision as they are great and professional!" - Nicole
"After having my vehicle side swiped in a parking lot, I took it to Caliber to have one of their body shop experts look at the damage. They were very professional in giving an estimate and in doing the repair work. You would never know that any damage had been done to my vehicle. Excellent work and prices and the work was completed in the time they told me it would be. We will certainly go to them for any needed body work/repair on our vehicles in the future. Thank you Caliber for doing such a good job!" - Debbie
"I seriously can't thank you enough Russell for fixing my window this past thursday. I made a big big mess and thought it was going to be the end. But your kind heart saved my day. Thank you for spending 45 minutes peeling the glue off my tinted windows. And no charge that was incredible. Thank you very very much. I will never forget and I promise to send business your way." - Heather
Rated 5/5 based on 6 customer reviews.
- Kira Ford