Sep 22, 2020
"I have extremely high expectations and this specific location has always gone above and beyond. My car has been hit twice and I've taken my car to them both times. The minute you walk in you're greeted by a friendly and professional Caliber Collision staff member. Both times I've been blown away by their customer service and professionalism. Their quality of work and standards are very high and they do an incredible job to return your vehicle the way it should be. This is the only body shop I will take my car and would recommend to friends or family." - Nora KanitzSep 12, 2020
"I took my car into Caliber Collision to have my rear bumper fixed. The damaged was on the passenger side of the car from someone who had hit me. I had damage on the driver's side also, from a prior time. Since my insurance would only cover fixing the passenger side, Caliber Collision as a curiosity, went over and above and fixed the driver's side also and the bumper looks brand new. They did great work. I would highly recommend Caliber Collision in Irvine." - Sudheer KotaSep 10, 2020
"Raul is excellent and he delivered before the promise date" - Jake F.Aug 6, 2020
"RJ and his team couldn't have been better! They got my car back to me much earlier than expected and the repairs were flawless. RJ kept in touch throughout the whole repair process and sent me updates along the way. I couldn't recommend them enough. Don't hesitate to bring you're car to RJ and the caliber collision team!" - Jake F.Aug 6, 2020
"RJ and his team couldn't have been better! They got my car back to me much earlier than expected and the repairs were flawless. RJ kept in touch throughout the whole repair process and sent me updates" - Adam D.Jul 20, 2020
"I cannot say enough great things about the staff and quality of work performed at this Caliber Collision location. Ernie (the manager at this location) provides fantastic customer service and is such" - Adam D.Jul 20, 2020
"I cannot say enough great things about the staff and quality of work performed at this Caliber Collision location. Ernie (the manager at this location) provides fantastic customer service and is... more" - Adam D.Jul 20, 2020
"I cannot say enough great things about the staff and quality of work performed at this Caliber Collision location. Ernie (the manager at this location) provides fantastic customer service and is such a fair and accommodating individual!! My brand new BMW required significant repairs after an accident and, to make matters worse, my car was only partially repaired when covid-19 lockdowns required all businesses to close. Despite the fact that the lockdowns delayed my repairs (through no fault of the caliber collision staff), Ernie always kept me abreast of new developments, responded promptly to all of my inquiries I had about the repair process, and always ensured he did everything possible to provide me the fairest possible price. I was paying out-of-pocket for these repairs, so the manner in which Ernie constantly worked to ensure I was not overcharged for my repairs was greatly appreciated. I would strongly recommend this caliber collision location to everyone!!!!" - Ruby P.Jul 8, 2020
"Thank you caliber collision for going that extra mile... And truly thankful for RJ. and the staff that did amazing job on my car. I will be a loyal, satisfied customer & will pass along my wonderful experience with them. I experienced an issue with a repair done initially here but caliber collision didn't have to fix it but they stepped up, showed their integrity and resolved my issue. As always, they put the customer first! Thanks RJ & the caliber collision team, Thank you for your understanding that things don't always work out perfect the first time but caliber collision will always make it right to make sure that the customer is happy & truly satisfied. Thank you" - Jen
"I have not had to have body work on my car for years. I have a great relationship with my agent at Statefarm (25 years) and she recommended Caliber. The manager was very responsive to my phone calls and was willing to accommodate my needs. The front desk was efficient and friendly. And my car looks fabulous! Jose the estimator was wonderful to work with and is now my go to guy. Thanks, Jen"
"Brent and Rosie were extremely professional and kind. I could tell there was a family-knit vibe among all staff. I love it. Great job! Thank you Bremt for being so accommodating." - Cheryl
"Once I had an accident I needed to find Ray Hill who was at another location at one time. Then it was easy as pie. He was as usual, professional, detailed and worked closely with my insurance company to get the parts I needed. My car looks great and the work was completed exactly when he said it would be. His calm assurance is exactly what a person needs after they have been in an accident. God Bless him. He is the best." - Susan
"Staff went above and beyond their call of duty. Michael, James and Surly were very helpful and accommodating it was hard for me to find the time to bring my car in cause I work 2 jobs so they stayed affer hrs and waited for me to drop my car off they called Enterprise rental car for me and they came to pick me up. I was told it could take anywhere from 7-10 days to repair my car. They did it in 3 business days. When I got my car back it was clean and detailed and looked brand new again. I would highly recommend anyone to Caliber Collision. Thank you so much and for waiting after hrs for me to pick up my car as well you folks are the best!" - Christy
"Brent and everyone at the Irvine center (Oldfield) has been great." - Rick
"Service was outstanding, the quality of the repair was flawless. It was my second visit (not at fault). Rarely have I had someone service my car as well John." - Del
"Communication was wonderful. It makes you feel like a valued client." - Janet
"Beth was great, she kept me up to date on the state of my car and the process from start to end." - Michelle
"On time on budget and very happy with the results" - William P.
"I got into an accident in a parking lot and had some pretty extensive damage. Luckily, this a preferred facility by my insurance. The staff was extremely professionally, friendly, and really empathetic. It seemed like they understood that getting your car repaired sucks, and they cared about getting me back into my car. Chris took my care of my repairs and he was great to work with. He updated me frequently by calls and text. He was straight forward with me and happily answered all of my questions. He also completed the repairs three days ahead of his original estimate! Overall, I was really happy with my experience here and I'd definitely recommended Caliber to my friends and family. Thanks for being awesome Caliber!" - Lucas
"Very pleased with customer service as well as repair work. Jose was really awesome and the timely update provided on the repair was good!!!" - Manzoor Ilahi
"Brent was very professional, courteous, and thorough in his communication. I appreciate his timely response to my questions. I received excellent and quality service from Caliber." - Lina
"Brent Triplett is very responsible and thoughtful to take care of my car repairing." - Yunchen
"Brent was very friendly and personable to deal with, helpful in explaining the required repair, and superb in keeping in contact with us during the repair process. This is the second time Brent and the Caliber repair crew have made our Prius as good as new. Though we hope we never have to return to Caliber, if our car again suffers damage, we will call Caliber as soon as we hang up the phone with USAA." - Dotti
"Overall I was very pleased with my service from the moment I walked into their facility to the minute I picked up my truck. The receptionist was pleasant and cheerful. Even tho she was busy, she never lost her composer or her pleasantness. Zdenko was professional and checked in with me on a regular basis to let me know the status of my vehicle. He asked me what was important to me, which were the decals, and sure enough he made sure my truck looked exactly how it did before the accident. In fact it looked BETTER. They washed and vacuumed the truck and made it look like brand new. Even the service man pulled up my truck, opened the door and told me to leave the rental that "I'll take care of it." I didn't even have to worry about getting me rental back. Overall I was extremely pleased. The process was flawless. I would give them a 10 out of 10. Great job Irvine!" - Kurt
"Very Helpful and accommodating. Worked with me on details and my car was finished sooner then expected which is always a plus." - Kirill
Rated 5/5 based on 10 customer reviews.
- Lauren J.