Oct 18, 2019
"I walked in without an appointment to be graciously greeted by the front desk ladies. I had with me the rear bumper of my 2010 Ford Focus .. I explained that if they could somehow reattach the bumper as I am ready to trade it in. This was 5.40 pm and they closed at 6 pm. Dave? I think was his name,took one look at the bumper and said he would try to reattach it. I said I could return the next morning with the Focus. I expected to leave the car overnight for the mechanics to try to fix it in the morning. He said to give him him 10 to 15 minutes. To my amazement he returned under 15 minutes with the bumper reattached.!!! I was flabbergasted. Not only did he have it repaired, he did so with a real positive and friendly attitude. I am convinced that as it was 20 minutes to close he would be in a rush to leave and fluff me off until tomorrow. Exactly the opposite! I have NEVER received such dedication and a professional care over the years dealing with anything to do with autos. He is to be congratulated and has my vote for manager of the month. If ever I have the chance, I will be happy to promote Caliber Collision. Thank you! Paul Pedlow" - Essence HowellSep 30, 2019
"A PLEASANT SURPRISE! I was recommended this location through my insurance company for fender bender repairs. I was a bit skeptical at first due to the average 3+ star rating on Google, but after reading the most recent reviews I was confident about sticking with this location. Upon dropping off my car, I was happily surprised that all of my skepticism went out the door as soon as I stepped foot in the establishment. I was greeted by the staff with genuine happiness and a "can-do" attitude. Their service was timely, seamless and extremely thorough. Their work area was clean and organized. They even have great snacks in the lobby for waiting guests! It was also reassuring to hear a happy team cheering about their successes in the back during a end-of-day team meeting. I had no doubts about leaving my car in their hands. I was in and out in about 20min max. My rental car was also waiting for me upon arrival. They were awesome! My personal car was ready a couple days earlier than expected. I showed up to see my car, and I was pretty impressed. Their work was absolutely flawless. They showed me everything that they worked on, what parts were replaced and also asked me if I was satisfied before driving off the lot and returning the rental. The only thing that would have been better would have been a car wash/detail and a gift basket! Lol. The staff here definitely cares about a job well done and takes pride in their work. If you have to get any collision work done on your vehicle, I 100% recommend this location. Thank you for your awesome service!" - Jaffer VazirSep 11, 2019
"Shelby was amazing, really kind, and super thoughtful. I definitely recommend this shop! You won’t be disappointed." - Laura W.Aug 28, 2019
"Wow! I was feeling a little nervous about the recommendation from my insurance based on other reviews. The process was extremely easy from start to finish, even the waiting area is clean and nice. I brought my car in for a custom estimate, which was provided in writing right away. I scheduled for a week later when the parts were expected to be ready. Repair was super fast and took less time than quoted. Everyone was so nice and the company seems to operate very efficiently. Accidents bring on a lot of headaches, but this was was not one of them. Smooth easy process from start to finish. Quality work, too (with a lifetime warranty)!" - Emily M.Aug 19, 2019
"My son's Jeep was in an accident and it was towed to Caliber Collision. Jim was very helpful and professional throughout the whole process. We have had two other cars repaired there and they have done a great job! We appreciate their hard work and dedication in making this as easy as possible. We would definitely recommend Caliber Collision." - Emily M.Aug 19, 2019
"My son's Jeep was in an accident and it was towed to Caliber Collision. Jim was very helpful and professional throughout the whole process. We have had two other cars repaired there and they have done a great job! We appreciate their hard work and dedication in making this as easy as possible. We would definitely recommend Caliber Collision." - Jack T.Aug 12, 2019
"Excellent service!!! Estimate: friendly front staff, just call ahead to set up appointment. Went to one other repair for anestimate and this place BEAT their price! Service day: easy check in. They offer coffee, water, and fresh popcorn. If I didn't want to blow my calories burned off this morning at the gym... I would have been all over that. My car repair was not a big job, but they treated my repair service with the highest regard and were very attentive to my time. Big bonus!!! Definitely consider these folks. They are awesome!"
"I stopped in on Monday and received a very thorough estimate for repairs and cosmetic improvements to my vehicle from Jason. I stopped in today and received my very detailed quote and had him explain every detail. Even after calling back Jason helped me by pricing an aftermarket spoiler and is going to send me another updated price. I am very impressed with Jason and with Caliber Collision and look forward to receiving my updated quote and having my vehicle services with your company. Thank you for your professionalism. So many people are quick to comment negatively but, not comment when things go well." - Cory
"Excellent service -- all appointments on time, updates on the repairs, and most importantly, perfect work" - Nancy
Rated 5/5 based on 7 customer reviews.
- Paul Pedlow