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Auto Body Shop: Jessup Location

8021 Dorsey Run Rd. Jessup, MD 20794 7:00 a.m. - 6:00 p.m. M-F
CLOSED SAT & SUN

Jessup  Details

Conveniently located in Jessup on Dorsey Run Rd. Opened in 2015. I-CAR Gold Class Recognized.

About  Jessup

In Jessup, MD, Caliber Collision is intent on having your vehicle back on the road as quickly as possible while we restore you to the rhythm of your life®.  With services including dent repair, auto glass repair, and painting, all of our work is backed through a written lifetime warranty and completed with extraordinary customer care and craftsmanship.  Knowing we have customer satisfaction is what drives our Caliber Jessup team, and we know you will be pleased with the results.  During the collision repair process, we will supply you with frequent status updates on your vehicle so you are informed as we move quickly to transform it to pre-accident condition.

Here at Caliber Jessup, we are conveniently located to serve those in the greater Jessup area including the surrounding areas of Columbia, Crofton, Ft. Meade, Laurel, and Severn.  We are family and military friendly, and as a way to simplify this process, we have an onsite Enterprise location for our customers requiring a rental car.  No job is too major or minor for our Caliber Jessup team to handle, and our team of technicians is here to assist you with any repair services your vehicle requires.

Caliber Jessup is ready to serve as the premier auto body repair center for the greater Jessup area, and we thank you for choosing us to repair your vehicle both today and in the future.  Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today!  Click here to schedule an appointment and here to receive a complimentary online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Honda


Nearby Locations



Reviews


Testimonials

- Harland AbrahamNov 30, 2019

"They did a great repair on our Hybrid Camry."

- Amber McGovern FerrisOct 30, 2019

"Still upset over my accident. They actually took good care of me here. Even balling my eyes out. Well I talked to my insurance and then called the shop. My previous reveiw I thought they drove my car without coolant. Turns out they moved it it doesn't run. How can they turn it on?"

- Lisa UptonAug 12, 2019

"Love, love, love this place. We have had them do repairs on three different vehicles over the years. The final product has you guessing where the damage was. The staff is so flexible and accommodating. Cannot say enough."

- ShanntellApr 12, 2019

"Caliber C. did a very good job with my vehicle. I rcvd automated updates and a courtesy phone call when my vehicle was complete. The completion time was reasonable for the damages and i am one satisfied customer my car looks great!!!"

- CarsAndTreesDec 19, 2018

"I cannot speak highly enough of this shop! The absolute best experience I have ever had dealing with any major automotive industry company! I love the team here! Greta, the Customer Service Representative was so kind and courteous, and her communication was incredible. I cannot thank her enough. Matt, the estimator, was also AMAZING! He walked me through the entire process when I first brought the car in, got me an estimate quick that broke everything down, and was so kind and courteous. When I dropped the car off, I told him that it was my pride and joy, told him I was very nervous about this, and asked him if he could send me photo updates along each step of the way. He put my mind at ease and went out of his way to send me the update photos so I could see everything being done to the car. When I picked up the car, it looked FLAWLESS like nothing had ever happened. Their paint team is so talented and matched the paint perfectly. It looked brand new! And to top it all off, they went the extra mile for me without me even asking them to. My car had some black smudgy paint transfer marks from when I had to wipe snow off of it with a brush (none of which were on the actual area they were being paid to repair), and they told me they were going to get those out of the paint for me free of charge. Talk about the best service EVER!!! Thank you thank you THANK YOU Caliber Collision Jessup! If anyone is needs collision damage repair and lives in the Howard County area, Caliber Collision Jessup is the ONLY place you should be bringing your car to!!!"

- Erica SmallwoodDec 14, 2018

"Great customer service, great technicians, great communication, great repair! I will definitely return here if I ever need car repairs in the future. Thank you Greta, Jackie, Ray, and Matthew. You guys all provided me a phenomenal service and I very much appreciate it."

- Michael GarciaNov 17, 2018

"Very professional and they did amazing work...Not to mention their customer service was second to none...Highly recommend"

- Dona OldfieldOct 3, 2018

"Very well managed. They kept me apprised of.my car's progress throughout the repair. Excellent service!"

"The front office personnel(Manager Marisa and Service Advisor Kasey) are top notch. Kasey sent daily updates on the progress of the repair and my vehicle was delivered on the day they promised. Would highly recommend." - Craig

"We had a wonderful, friendly experience from the moment we walked into Caliber Collision til the time we picked up our car. They kept in touch with us every few days to let us know the status; told us it would take about two weeks and even despite the snowstorm, they finished on time. I will recommend them to friends and family. *****" - Julie

"Honorable mention to Duane Hinton, your technical and professional expertise put me at ease. As a BMW owner that usually only lets the dealer do all the maintenance, I was quite comfortable leaving my vehicle in his hands. Jessica Weaver, who scheduled the appointments and provided all the necessary information and assured us that truly this was the right place for us. Caliber Collision of Jessup, MD has all the makings of a very professional business that excels in high performance and customer care results. Marisa Deoraj, you manage a great staff and top notch business, and I thank you for your service." - Henry

"Very nice service. Very Knowledgeable and very professional. I had to leave the car with them for 4 days but after the 1st day I got a call to give me a status and what exactly I can expect when I pick up the car. The work estimate price was also accurate. The quality of the job was very good. I would highly recommend them to anybody who needs body work done on their car. Special thanks to Jessica and Matthew for their customer service." - Paul

"Absolutely the best collision repair experience in the business. Truly satisfied with every aspect of the experience. Note worthy is the professional and kind experience received from both Dwaine and Marisa at the Jessup location - simply second to none. I had a special request to have new tires and rims mounted while my vehicle was in their care; this went over without a hitch. Thank you Caliber Collision, keep up the great work." - Toye

"I found this establishment to be very professional and I certainly liked the constant updates regarding the status of repairs and certainly a BIG recommendation of your high quality standards." - george

"Caliber Collision deserves the highest rating. Not only was I extremely satisfied with the facility appearance, customer service, timeliness, and professionalism, but I also think its awesome that you all give an option to receive service updates via text message. This made things very convienent for me. I would also like to acknowledge Kasey for her excellent customer service. She and the entire Caliber Collision team far exceeded my expectations!" - Chyna

"Caliber Collision of Jessup, MD, great professional service with the utmost customer service care from everyone. Excellent facilities! Nothing short of a very professional business with family like customer care. Exceeded all my expectations! I've been a BMW owner for over 30 yrs and have my share of dealing with maintenance and service issues. This has been, by far, one of the best experiences I had. I recommend Caliber Collision of Jessup, MD to all car owners, especially BMW ones. EXCELLENT IN ALL AREAS, PEFECT END RESULTS!" - Henry

"I am very happy with the quality and will let my Allstate agent to refer other people to you." - Michael

"Caliber Collision located in Jessup Maryland is absolutely the best. Jessica, with her warm and friendly greeting, Marisa is a great manager and ver accomodating. It is obvious that customer service and satisfaction is crucial to this operation. Dwane, the service advisor provided an honest but extremely reasonable rate. My car was completed on time and was given back to me clean and sparkly. The waiting room is clean with complimentary coffee, tea and popcorn. So happy this place was recommended to me and I will not go anywhere else. Thank you to a great team. Ritza" - Ritza

"Caliber collision listened to my concerns, they delivered my car very clean and in a timely manner." - Beverly

"I had a absolutely great experience at Caliber Collision. My truck was repaired in less time than was expected and looks new again. The staff was very professional both in person as well as on the phone. Thanks again for a great job." - Paul

"They did an incredible job on my car and finished the repairs a week or two before the scheduled due date. You could never tell my car was in a seven thousand dollar crash." - Farrell

Rated 4.875/5 based on 8 customer reviews.
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