Oct 15, 2019
"Brought my truck in and got the best service and was done on time. Used all Toyota parts and came out perfect. Want to thank Taylor and Kaitlyn for taking good care of me.. U R appreciated!!!" - Rana R.Sep 17, 2019
"First time going here and they did an excellent job. This isn't 5 stars only cause I called and some one said they didn't have an appointment until the next week. So I went online (5 min after the call) and chatted with some one that said this location had an opening the very next day. That was pretty confusing. Monie was great. She let me know the next steps and was very informative. The gals in the front were cool, too. Waited far less than the estimated time for the repair so that was a bonus. Great experience with Caliber Collision!" - E. U.Sep 2, 2019
"I have been to this auto body repair shop probably five times over the years. Recently someone parked his car squarely on top of my bumper, damaging it. Because I've had decent experiences with Collision before, I can walk there from the studio where I teach, and both my insurance company and the guy at fault's insurance use them, going there was a no-brainer. In the past, the front desk customer service has been off-and-on, not always the friendliest. This time was different. I mostly talked with Katelyn, who was incredibly helpful and friendly, transforming this from a necessary task to an enjoyable experience. I was able to leave my car at Caliber for over a week while on a trip, so that made things especially easy. The work itself seems fine, no issues, nor have there ever been in the past. I hope to not be back any time soon, if you know what I mean, but this is my bodywork shop of choice, and Katelyn made the experience the best ever." - Raven A.Aug 30, 2019
"Listen, Monie was BOMB! Excellent customer service , got it done quick , & she made sure i understood what had happened and what I can do if it ever happens again... I recommend a promotion. Thank You again!" - MikeAug 5, 2019
"awesome work and customer service!" - Kim M.Jul 23, 2019
"The service here reminds me of the service I used to see my parents experiencing when they would patronize their friend's businesses. I had a minor collision, Joe looked at my car asked if he could try to rub out the scrapes, I gave the okay. He was able to remove the paint transfer from my car. There is a slight dent and he gave me the option to have the minor dents taken care of or not. I felt it looked great with him rubbing out the paint transfer. There was no charge, yet he did provide a service. I was super impressed and highly recommend." - Kim M.Jul 23, 2019
"The service here reminds me of the service I used to see my parents experiencing when they would patronize their friend's businesses. I had a minor collision, Joe looked at my car asked if he could try to rub out the scrapes, I gave the okay. He was able to remove the paint transfer from my car. There is a slight dent and he gave me the option to have the minor dents taken care of or not. I felt it looked great with him rubbing out the paint transfer. There was no charge, yet he did provide a service. I was super impressed and highly recommend." - Cristina R.Jul 22, 2019
"The experience I had here couldn't have been better. Monie was awesome!!! She took care of all my concerns as well as my car. The work was done in a timely mater and the quality of my car repair was awesome!! It seriously looks brand new! Thank you!" - Cristina R.Jul 22, 2019
"The experience I had here couldn't have been better. Monie was awesome!!! She took care of all my concerns as well as my car. The work was done in a timely mater and the quality of my car repair was awesome!! It seriously looks brand new! Thank you!"
"Excellent repair work and great customer service. Would recommend to family and friends. I hope I never need anymore repair work, but if I do, I would go back to Caliber." - Rex
"Kevin Petrowitz and staff are very professional and good listeners.
Customer service is their ultimate goal and they achieved it with us." - Bob
"Francisco was great! He answered all our questions in a timely manner and was very nice and polite. Thank you." - Ana
"These guys did an awesome job on my mustang Francisco took great care of me i was very comfortable leaving my car in his hands ,kept me informed and they finished sooner then i had expected,my car looked so beautiful this man takes his job very seriously he puts in that extra effort to make sure your happy. Thank you Francisco it was a pleasure doing business with you. Lana Givens" - Lana
"Fred is very friendly and professional..." - Diana
"Fred did an excellent job of keeping me abreast of the progress throughout the process." - Larry
"Grant is the Best!!" - Violet
"I had a side view mirror installed, and after my insurance lied to me and stuck me with the bill, Grant and his co workers did everything they could to help me with my situation. They accepted payments and still treated me with so much respect, I had an incredible experience and I am so thankful I came here! I am definitely recommending them to anyone who needs work done on their vehicle!" - Jordan
"Daniel was the best adjuster I have ever experienced. I have had to visit twice this year, unfortunately, but his customer service skills are top notch. I highly recommend this shop for any and all repairs of your vehicle. Excellent work!! My car looks better now than when I bought it. They went out of their way to make a positive experience. Even drove to my work to switch out my rental car with my completed repaired car. What service!!" - Michelle
"Awesome service, and an incredible job!!!" - George
"My car looks like new! Thanks for the excellent service and
for accommodating my schedule. The staff is very professional and friendly." - Corinne
"Francisco was great,work was excellent! i was very pleased from the start, staff, friendly, helpful, and like they say left my worries at the curb! complete satisfaction! will tell others,-Thank you- Winifred" - winifred
"Daniel Vicars answered all my questions and kept me informed throughout the repair process in person, over the phone, and email. Staff would try to assist if Dan was assisting another. The customer service and reasonable cost is what I tell others who need a referral." - Vickie
"Daniel and crew were great. I brought my car to Caliber Collision because they were a preferred facility with my insurance. I brought my car in on a Monday and it was ready Thursday! They did a great job and were extremely easy to work with and made a tough situation easy!" - Jenna
"All appears as excellent repair..Thank you for your timely response with the repair...We will pass a good word along regarding Caliber Collision ." - David
"I thought they did a great job with the repairs. I was surprised that the paint job matched so well too, it looks very nice. Since they had my car 15 days I was happy to hear from them every so often with updates. The car rental was expensive. Very professional" - Donna
"Professional, personable, completely satisfied with the whole experience. Staff is to be commended for making a not-too-pleasurable accident less traumatic." - Alan
"I appreciated the e-mail & phone updates. I also liked that you finished ahead of schedule by 3 days." - Alfred
"This shop is top notch. From beginning to end, I was kept updated as to the status of my repairs. This was appreciated. When the job was done, my car looked great! I cannot thank all of your enough." - David
"Grant was a great service handler. I Appreciate the updates and my car looks great for such an old girl.. love the black bumper, makes my car look a little custom :)" - Karen
"I own a collision shop in Palm Springs and when I was backed into with a small amount of damage. I opted to take the car to Cailber to have the repair done vs taking it all the way to my shop. My sales/estimator Grant was amazing from the first moment I met him. Owning my own shop makes me very knowledgeable on what's necessary or what is an "added".. Grant was straight forward, never tried to convince me I needed something more than I actually needed. He was knowledgeable, kept me updated throughout the day as to when my car would be ready. When it wasn't ready when he had originally promised.. He was very apologetic. He called me the moment the car was finished and had the car cleaned and waiting up front for me.. The work was perfect , Grant made sure to personally thank me.
Well done Caliber and know that if my shop was in San Diego I would steal Grant from you. You have an employee that is worth his weight in gold..
Heather F" - Heather
"Caliber Collision really does get you "Back in the rhythm of life!" Kind, helpful people made my car look like new! Everyone, in the office, and in the garage, treats you like family. They turn an unpleasant situation into a wonderful experience. I tell everyone about the great job Caliber did for me. I highly recommend them to all. - Linda" - Linda
Rated 4.875/5 based on 8 customer reviews.
- Larry Scarsella