Nov 30, 2020
"I was extremely impressed with the customer service at this location. Everyone I dealt with far exceeded my expectations. They were friendly, fast, knowledgeable, etc. They even drove me to a rental car agency. This is what customer service should be. I will be returning for all my auto body repairs in the future." - Roberto T.Nov 25, 2020
"This is place is amazing Ben Lagutan helped me take a scrape out of my car. Thank you so much Just like new!" - David B.Nov 20, 2020
"Ben was friendly and answered any questions I had. The repairs were done faster than expected and everything looks brand new! He even made my headlights fresh without me asking" - David EnglehartNov 20, 2020
"Great first impression. Looking forward to their work! Got my car back yesterday...same day as the turn in. Great customer service and work looks amazing. Top-notch service. I would highly recommend Caliber Collision!" - Sharkman S.Nov 19, 2020
"They were great! The walked me through the process. They had all the parts ready when I dropped off my truck. They were spot on with the estimate and ahead of schedule with finishing the work. This is the second vehicle of mine they have repaired in the past 10 years. I would highly recommend them to anyone who needs this type of work. My truck is a black 2017 chevy colorado and after the work they did, it looks brand new again. I am very pleased."
"Excellent repair work and great customer service. Would recommend to family and friends. I hope I never need anymore repair work, but if I do, I would go back to Caliber." - Rex
"Kevin Petrowitz and staff are very professional and good listeners.
Customer service is their ultimate goal and they achieved it with us." - Bob
"Francisco was great! He answered all our questions in a timely manner and was very nice and polite. Thank you." - Ana
"These guys did an awesome job on my mustang Francisco took great care of me i was very comfortable leaving my car in his hands ,kept me informed and they finished sooner then i had expected,my car looked so beautiful this man takes his job very seriously he puts in that extra effort to make sure your happy. Thank you Francisco it was a pleasure doing business with you. Lana Givens" - Lana
"Fred is very friendly and professional..." - Diana
"Fred did an excellent job of keeping me abreast of the progress throughout the process." - Larry
"Grant is the Best!!" - Violet
"I had a side view mirror installed, and after my insurance lied to me and stuck me with the bill, Grant and his co workers did everything they could to help me with my situation. They accepted payments and still treated me with so much respect, I had an incredible experience and I am so thankful I came here! I am definitely recommending them to anyone who needs work done on their vehicle!" - Jordan
"Daniel was the best adjuster I have ever experienced. I have had to visit twice this year, unfortunately, but his customer service skills are top notch. I highly recommend this shop for any and all repairs of your vehicle. Excellent work!! My car looks better now than when I bought it. They went out of their way to make a positive experience. Even drove to my work to switch out my rental car with my completed repaired car. What service!!" - Michelle
"Awesome service, and an incredible job!!!" - George
"My car looks like new! Thanks for the excellent service and
for accommodating my schedule. The staff is very professional and friendly." - Corinne
"Francisco was great,work was excellent! i was very pleased from the start, staff, friendly, helpful, and like they say left my worries at the curb! complete satisfaction! will tell others,-Thank you- Winifred" - winifred
"Daniel Vicars answered all my questions and kept me informed throughout the repair process in person, over the phone, and email. Staff would try to assist if Dan was assisting another. The customer service and reasonable cost is what I tell others who need a referral." - Vickie
"Daniel and crew were great. I brought my car to Caliber Collision because they were a preferred facility with my insurance. I brought my car in on a Monday and it was ready Thursday! They did a great job and were extremely easy to work with and made a tough situation easy!" - Jenna
"All appears as excellent repair..Thank you for your timely response with the repair...We will pass a good word along regarding Caliber Collision ." - David
"I thought they did a great job with the repairs. I was surprised that the paint job matched so well too, it looks very nice. Since they had my car 15 days I was happy to hear from them every so often with updates. The car rental was expensive. Very professional" - Donna
"Professional, personable, completely satisfied with the whole experience. Staff is to be commended for making a not-too-pleasurable accident less traumatic." - Alan
"I appreciated the e-mail & phone updates. I also liked that you finished ahead of schedule by 3 days." - Alfred
"This shop is top notch. From beginning to end, I was kept updated as to the status of my repairs. This was appreciated. When the job was done, my car looked great! I cannot thank all of your enough." - David
"Grant was a great service handler. I Appreciate the updates and my car looks great for such an old girl.. love the black bumper, makes my car look a little custom :)" - Karen
"I own a collision shop in Palm Springs and when I was backed into with a small amount of damage. I opted to take the car to Cailber to have the repair done vs taking it all the way to my shop. My sales/estimator Grant was amazing from the first moment I met him. Owning my own shop makes me very knowledgeable on what's necessary or what is an "added".. Grant was straight forward, never tried to convince me I needed something more than I actually needed. He was knowledgeable, kept me updated throughout the day as to when my car would be ready. When it wasn't ready when he had originally promised.. He was very apologetic. He called me the moment the car was finished and had the car cleaned and waiting up front for me.. The work was perfect , Grant made sure to personally thank me.
Well done Caliber and know that if my shop was in San Diego I would steal Grant from you. You have an employee that is worth his weight in gold..
Heather F" - Heather
"Caliber Collision really does get you "Back in the rhythm of life!" Kind, helpful people made my car look like new! Everyone, in the office, and in the garage, treats you like family. They turn an unpleasant situation into a wonderful experience. I tell everyone about the great job Caliber did for me. I highly recommend them to all. - Linda" - Linda
Rated 5/5 based on 5 customer reviews.
- Shaun F.