Sep 24, 2019
"Those folk were courteous, friendly, kind and highly efficient. They completed my repair on time, both times I had to use their services. My hat's off to them all. Also, once I had to return for them to adjust the passenger door on my truck; they did it with no questions asked except to clarify what I needed." - Ryanne MichelleAug 31, 2019
"amazing place and amazing staff! loved every experience I have had here, and the reason for being there wasn't the best of circumstances.😊" - Natalie D.Jul 30, 2019
"They were so helpful and informative! It was my first time ever needing repairs after an accident so I didn't know what to except and I was so nervous but they really went above and beyond to answer all of my questions and make me feel comfortable. Giselle was such a great service adviser, she really made things easy for me to understand and kept me informed every step of the way. I could not have asked for a better experience. My car looked brand new, everything was taken care of and the paint matched perfectly. You can't even tell that it was in a wreck. I will definitely be recommending this shop to anyone who needs repairs." - Natalie D.Jul 30, 2019
"They were so helpful and informative! It was my first time ever needing repairs after an accident so I didn't know what to except and I was so nervous but they really went above and beyond to answer all of my questions and make me feel comfortable. Giselle was such a great service adviser, she really made things easy for me to understand and kept me informed every step of the way. I could not have asked for a better experience. My car looked brand new, everything was taken care of and the paint matched perfectly. You can't even tell that it was in a wreck. I will definitely be recommending this shop to anyone who needs repairs." - Alan KassabJun 29, 2019
"Good experience" - Terry McClainJun 24, 2019
"Had a 7:30 appointment this morning for an estimate. I was early. I was immediately greeted in a sincere & friendly manner by Sandra H., a customer service rep. She verified my appointment, offered coffee while courteously preparing the paperwork. I was then introduced to Hector R. who examined my vehicle and had me on my way in less than 20 minutes. Very profession and responsive to customer concerns." - Sherry D.Jun 21, 2019
"Caliber Collision was friendly, fast, and very knowledgeable and willing to help in any way they could. The ladies in the waiting room have gone out of their way to make people feel welcomed and comfortable during any wait there might be, it's clean and bright and they DO have popcorn!"
"As always the staff was very professional and the workmanship was topnotch." - Capt William B
"i was kept up to date daily on the repairs of the vehicle right up to time of drop off and pick up very well done job thank you" - William
"Javier was courteous, prompt, went out of his way to give service and advice, kept me informed and delivered even more quickly than promised. Heather in the office was so sweet and helpful. I really appreciated all this!
Thank you!!!" - anne
"great work!" - Louis
"My experience at caliber was fantastic. Allison kept me informed on the progress and was so efficient and sweet. The repairs were done faster that quoted and beautifully done. An amazing experience" - colleen
"Great customer service! Employees seem to stay for years, indicating a good place to work! Very professional." - Claudia
"Great customer service, and quality workmanship. Fantastic finish to the repair of our Volvo. Restored exterior to like-new condition. Very happy. We appreciate everything about you." - Ruben
"My experience at caliber was fantastic. I was kept informed on the progress and the work was so efficiently and professionally done! The repairs were done faster than quoted and beautifully done. An amazing experience"" - Rick
"Caliber did an excellent job on my car. It was as good, if not better, than before I crashed it. They kept me informed by text or phone call every step of the way. The people that work there were all respectful and friendly and made the whole process easy for me. I will recommend Caliber to anyone I know that needs to have car repairs. I really hope I don't ever have to have my car fixed after a collision again, but if I do I will go back there with no hesitation. Thank you!!!" - Maria
":Not only was the repair well done but all employees were courteous. Thank you all for a job well done." - Donald
"I had a very positive experience with Caliber. The service rep assigned to my repair, Javier, was professional and communicative. There were delays with the repairs - which were not attributed to Caliber - and Javier kept me updated throughout the process. He properly managed our expectations and never over-promised. I appreciated the transparency and realistic ETR so I could plan accordingly. He ensured everything was done correctly to avoid any issues down the road. It's apparent he has a solid work ethic. The repair looks great and I appreciated the car wash. I highly recommend Caliber. Thanks!
- Candace" - Candace
"First of all I would like to give the well earned Thank's to Alex and to Trevor too, as well as the girls on the front desk.As a team at Caliber in La Mesa you did attend to every concern I have on my truck repair.I hope the management will recognize all of you as a good asset to this kind of business.I trully appreciate everyone of you." - Arturo
"My Corolla was repaired quickly and efficiently. I appreciate the great service.." - Albert
"I was so pleased with the work done I recomend them to everyone" - marcia
"Alyson was incredible. I was in and out in one hour. She has awesome customer service skills. A true professional!" - Betsy
"Excellent service with daily up-to-date info. Jorge and the women at the front office were extremely courteous, professional, and thorough. Thank you, Caliber!!" - Judith Anne
"Alyson is extremely friendly and provides great customer service. She did a good job following up with me regarding the status of my repair. I am absolutely satisfy with her customer service and the repair experience. Thank you Alyson." - Hyun
"Alex made me feel as if I had nothing to worry about and that my car would be taken care of. When I got it back I was impressed on how well everything turned out. Appreciate everything Caliber did." - Patrick
"Alex handled my repair in a courteous, professional and timely manner with special consideration to my car rental circumstance. Workmanship was amazing. Thank you" - Fred
"A super job in the shop and your coordinators and front desk staff were courteous and helpful-" - Jim
"A great group of people that make up your Team - a rare and valued find these days!" - Nina
Rated 4.8333333333333/5 based on 6 customer reviews.
- Loyal T.