Nov 12, 2019
"great place to work awesome" - MATTEEN JALILIOct 9, 2019
"Polite and helpful" - Juan LopezSep 25, 2019
"Excellent customer service. Rachel, Robert and the rest of the staff are highly professional and answered all questions. Text message updates are great!" - Michael L.Aug 13, 2019
"I DO NOT ordinarily submit any reviews about any restaurant or company unless they really impressed me in a great way, or really gave me terribly poor service or quality and I would never recommend them. Robert at Caliber was truly phenomenal in his customer service....in they way he treated me, spoke to me and provided me fantastic service. I was initially skeptical as I thought all body shops were just in business to take advantage of people who had to use them because they were in an accident. Robert went over and above in his service to me and truly cared about my ultimately being completely satisfied with their work. I attend a large church in the local area and will definitely recommend Robert and this body repair shop to anyone who needs auto body work. I was truly impressed and wish to express my appreciation to Robert specifically. Really, his entire staff was kind and courteous and thorough. This shop is terrific. Please note: I am not one to give out high marks to any business unless they have truly impressed me. Robert and his staff truly impressed me." - Cheyenne GallegosAug 3, 2019
"Friendly staff. Didn't make me feel uncomfortable in a place I've never been. Helpful, and they took me to go get my rental car." - Roger M.Jul 26, 2019
"Great place to do business. They are very trustworthy and honest. They were able to solve some of my repairs with simple rub out rather than painting. Did great work. Ethan kept me informed at every step." - Roger M.Jul 26, 2019
"Great place to do business. They are very trustworthy and honest. They were able to solve some of my repairs with simple rub out rather than painting. Did great work. Ethan kept me informed at every step." - Raul M.Jun 6, 2019
"The entire team was great. Although the car was not delivered the date that it was originally promised it, it was not due to them but to delay of a specialty part being shipped from Ford. Robert kept in the loop through the entire process and made sure I knew what was going on. He also made sure my car was taken care of very well as he understood what the car meant to me.Robert also mentioned to me that they made sure to used higher strength baths and fasteners for the part that was replaced to ensure it will not be getting ripped off. My Shelby GT350 looks amazing! Great work done by the entire team. Many Thanks to the team and especially Robert!" - Raul M.Jun 6, 2019
"The entire team was great. Although the car was not delivered the date that it was originally promised it, it was not due to them but to delay of a specialty part being shipped from Ford. Robert kept in the loop through the entire process and made sure I knew what was going on. He also made sure my car was taken care of very well as he understood what the car meant to me.Robert also mentioned to me that they made sure to used higher strength baths and fasteners for the part that was replaced to ensure it will not be getting ripped off. My Shelby GT350 looks amazing! Great work done by the entire team. Many Thanks to the team and especially Robert!" - Kelli B.Apr 16, 2019
"Please please save yourself time, energy, and stress...book your car to be repaired here. The general manager Rachel, is extremely knowledgeable, professional, kind, and patient. I had lots of questions and concerns and she was so patient with me going over every detail. She has years of industry knowledge and experience to walk me through the entire process. I felt at ease the entire time they had my car. The repairs look GREAT and you can't tell I was a victim of a parking lot hit and run. Thanks for your help!! I appreciate it!!"
"I was very satisfied with their work and the service. Highly recommended." - Jannetje
"Our USAA Insurance company referred us to Caliber for work on our Subaru. The work was done with real attention to detail. Our vehicle came back to us without any trace of being in an accident. Their communication to us was courteous and professional. We were very satisfied." - Cliff
"This place is awesome!! I felt very comfortable leaving my car with them and they were very friendly. When i received my car back, not only did they make my car look awesome again but they also washed and vacuumed it. I walked into and left the premises in a awesomely happy mood and if anything else occurs I am definitely coming back here.
Thank you for all your hard work :-)" - Cuffee
"Thank you Jesus that this accident was an aberration; but if one has to go through this entire experience, Brenda Adema, Office Manager, and Jesse Amezcua, Service Advisor, did an awesome job of leading me through the process. (being offered cookies and coffee didn't hurt either!) By the end of the entire process, I felt like Brenda was a bff and Jesse was a gracious little brother!) Thanks, Caliber, for the caliber of your people. Really works for me!" - susan
"The office staff is polite, accommodating, and friendly. My service advisor was very helpful and efficient. My car was delivered as promised and work was done very well. Am very satisfied with their service!" - Emilie
"The staff is very responsive and lets you know what is going on at all times. They are great at what they do. They delivered the car on time and made the process very smooth. Highly recommendable!
Thank you Caliber Collision!" - Raul
"Service excellent Workmanship Excellent
Can"t say enough about this wonderful job..and Service Advisor Jesse Amezcua" - Toyota
"When my car was in an accident I was worried I was going to having to take it to some random repair shop and not where I wanted to take it. Then my insurance company refer to CALIBER COLLISION of Lake Forest, CA. I was hesitant being I have never heard of this company. But all that went away the minute I walked into the shop. I was greeted by the Center Manager "Jim" and the Service Advisor "Robert". They walked me though the process of get the estimate and getting the work done. During that time they called the rental car and had them come over and pick me up. Once the car was in Calibers hands they kept me notified of everything that was happening. And when it was finished they showed me all the things they fixed and help me get the rental returned. I would HIGHLY recommend CALIBER to anyone.
- Troy" - Troy
"We just want to use this opportunity to express a gratitude to all the crew who is working on our car! The car never looked better! Thank you very much for all your time, dedication and high quality work! We'll recommend your service to everyone!! Keep doing the great job!" - Dmitriy
"Genuinely nice folks. Did an outstanding job on the body but failed to road test at 45mph+ where there was an incredibly bothersome vibration. Dealer said it was probably a misalignment of engine/transmission and body. Two days failed to identify cause. Lost $4k on trade since I could no longer trust the integrity of the vehicle. I don't know it this was the responsibility of the body repair or not, but it was not identified for four days after signing off on the car. Otherwise I would take my care here for any body work." - Bob
Rated 4.7777777777778/5 based on 9 customer reviews.
- Noah Cuz