"When my car was in an accident I was worried I was going to having to take it to some random repair shop and not where I wanted to take it. Then my insurance company refer to CALIBER COLLISION of Lake Forest, CA. I was hesitant being I have never heard of this company. But all that went away the minute I walked into the shop. I was greeted by the Center Manager "Jim" and the Service Advisor "Robert". They walked me though the process of get the estimate and getting the work done. During that time they called the rental car and had them come over and pick me up. Once the car was in Calibers hands they kept me notified of everything that was happening. And when it was finished they showed me all the things they fixed and help me get the rental returned. I would HIGHLY recommend CALIBER to anyone.
- Troy" – Troy
"Thank you Jesus that this accident was an aberration; but if one has to go through this entire experience, Brenda Adema, Office Manager, and Jesse Amezcua, Service Advisor, did an awesome job of leading me through the process. (being offered cookies and coffee didn't hurt either!) By the end of the entire process, I felt like Brenda was a bff and Jesse was a gracious little brother!) Thanks, Caliber, for the caliber of your people. Really works for me!" – susan
"We just want to use this opportunity to express a gratitude to all the crew who is working on our car! The car never looked better! Thank you very much for all your time, dedication and high quality work! We'll recommend your service to everyone!! Keep doing the great job!" – Dmitriy
"I was very satisfied with their work and the service. Highly recommended." – Jannetje
"The staff is very responsive and lets you know what is going on at all times. They are great at what they do. They delivered the car on time and made the process very smooth. Highly recommendable!
Thank you Caliber Collision!" – Raul
"Service excellent Workmanship Excellent
Can"t say enough about this wonderful job..and Service Advisor Jesse Amezcua" – Toyota
"Our USAA Insurance company referred us to Caliber for work on our Subaru. The work was done with real attention to detail. Our vehicle came back to us without any trace of being in an accident. Their communication to us was courteous and professional. We were very satisfied." – Cliff
"Genuinely nice folks. Did an outstanding job on the body but failed to road test at 45mph+ where there was an incredibly bothersome vibration. Dealer said it was probably a misalignment of engine/transmission and body. Two days failed to identify cause. Lost $4k on trade since I could no longer trust the integrity of the vehicle. I don't know it this was the responsibility of the body repair or not, but it was not identified for four days after signing off on the car. Otherwise I would take my care here for any body work." – Bob
"The office staff is polite, accommodating, and friendly. My service advisor was very helpful and efficient. My car was delivered as promised and work was done very well. Am very satisfied with their service!" – Emilie
"This place is awesome!! I felt very comfortable leaving my car with them and they were very friendly. When i received my car back, not only did they make my car look awesome again but they also washed and vacuumed it. I walked into and left the premises in a awesomely happy mood and if anything else occurs I am definitely coming back here.
Thank you for all your hard work :-)" – Cuffee