Mar 24, 2020
"Bev at the front counter was very helpful making every thing so easy. The manager and mechanic were very friendly and professional. They got my car done very fast and every thing looks great. I would highly recommend them for service and quality !!" - Will S.Mar 24, 2020
"Not all Body Collision shops are created equal. This shop sets itself apart from the rest. I love the extra care and detailed updates I get daily from Rachael or Ethan. They are knowledgeable and courteous. They did an amazing repair job, and Orlando went above and beyond by repairing a small previous dent on top of the trunk that was not caused by the accident, free of charge. This is what I call AMAZING CUSTOMER SERVICE. They earned their stripes and my business and will come back again." - Keith Y.Mar 4, 2020
"Have to say, I don't write many reviews but had to comment that the service was exceptional. Ethan was our man and got us out early on a Friday because we were leaving for LA and wanted to drive our car." - Gina S.Mar 2, 2020
"Very efficient and courteous. We have been using them for over 4 years for various things and they have never let us down. Thank you Rachael,John and the rest of the staff for making our car problems a little easier to deal with." - Thessa E.Feb 27, 2020
"I had my car fixed at Caliber Collision about 5 months ago when I had someone hit my car in the middle of the night. They completely fixed my car to a point where my car look so brand new! They are amazing. Yesterday something happened to my car. We drove over to have it looked at and Rachel the Manager came out to look at my car. She was so amazing, she completely helped me out! Rachel and her team are one of the best shops I ever been to! If anyone is looking for someone to fix their car at anytime, This is the best shop I have ever been to! Their staff is amazing! They are number #1.. I have known about them for a few years now! Thank you for everything Rachel and her team and so courteous, helpful, and always helping you immediately!!! You guys rock!!!" - Brian B.Feb 27, 2020
"My car was rear ended so I took it to Caliber because I had a really good previous experience with them. Again, they were awesome and quickly and professionally repaired my car making the whole process easy for me, working directly with insurance and the cost was very reasonable. I would recommend this Caliber location to anyone." - Henry C.Feb 26, 2020
"Unbelievably great service! This place rocks. The staff is attentive and communicative. They finished the repairs 2 days early and the repairs are perfect. Can't say enough good about these guys. They made a stressful situation much better through their professionalism and efficiency. If you need a body shop, look no further than here." - Precious C.Feb 13, 2020
"Amazing customer service ! The popcorn machine was so cute and unique. Vince was so nice and very thorough, he made sure I understood what was going on with my car and called to update me. My car was finished before the time frame given which was a plus! Vince also gave me some great tips on where to get a rearview camera and tips on how to park (I'm a newer driver.). All In all 5/5 service!"
"I was very satisfied with their work and the service. Highly recommended." - Jannetje
"Our USAA Insurance company referred us to Caliber for work on our Subaru. The work was done with real attention to detail. Our vehicle came back to us without any trace of being in an accident. Their communication to us was courteous and professional. We were very satisfied." - Cliff
"This place is awesome!! I felt very comfortable leaving my car with them and they were very friendly. When i received my car back, not only did they make my car look awesome again but they also washed and vacuumed it. I walked into and left the premises in a awesomely happy mood and if anything else occurs I am definitely coming back here.
Thank you for all your hard work :-)" - Cuffee
"Thank you Jesus that this accident was an aberration; but if one has to go through this entire experience, Brenda Adema, Office Manager, and Jesse Amezcua, Service Advisor, did an awesome job of leading me through the process. (being offered cookies and coffee didn't hurt either!) By the end of the entire process, I felt like Brenda was a bff and Jesse was a gracious little brother!) Thanks, Caliber, for the caliber of your people. Really works for me!" - susan
"The office staff is polite, accommodating, and friendly. My service advisor was very helpful and efficient. My car was delivered as promised and work was done very well. Am very satisfied with their service!" - Emilie
"The staff is very responsive and lets you know what is going on at all times. They are great at what they do. They delivered the car on time and made the process very smooth. Highly recommendable!
Thank you Caliber Collision!" - Raul
"Service excellent Workmanship Excellent
Can"t say enough about this wonderful job..and Service Advisor Jesse Amezcua" - Toyota
"When my car was in an accident I was worried I was going to having to take it to some random repair shop and not where I wanted to take it. Then my insurance company refer to CALIBER COLLISION of Lake Forest, CA. I was hesitant being I have never heard of this company. But all that went away the minute I walked into the shop. I was greeted by the Center Manager "Jim" and the Service Advisor "Robert". They walked me though the process of get the estimate and getting the work done. During that time they called the rental car and had them come over and pick me up. Once the car was in Calibers hands they kept me notified of everything that was happening. And when it was finished they showed me all the things they fixed and help me get the rental returned. I would HIGHLY recommend CALIBER to anyone.
- Troy" - Troy
"We just want to use this opportunity to express a gratitude to all the crew who is working on our car! The car never looked better! Thank you very much for all your time, dedication and high quality work! We'll recommend your service to everyone!! Keep doing the great job!" - Dmitriy
"Genuinely nice folks. Did an outstanding job on the body but failed to road test at 45mph+ where there was an incredibly bothersome vibration. Dealer said it was probably a misalignment of engine/transmission and body. Two days failed to identify cause. Lost $4k on trade since I could no longer trust the integrity of the vehicle. I don't know it this was the responsibility of the body repair or not, but it was not identified for four days after signing off on the car. Otherwise I would take my care here for any body work." - Bob
Rated 5/5 based on 8 customer reviews.
- jeff turbeville