Nov 23, 2019
"I never write reviews but I had to make an exception for this place! It's the only place I will take my vehicle from now on. The service is speedy and excellent. The Manager Jimmy Lenehan and his whole team were incredibly helpful with exceptional customer service they'll have you in and out of there in no time!" - Larry W.Nov 21, 2019
"I was rear ended by another driver on October 11, 2019 and a friend recommended Caliber Collision so I took my vehicle to get an estimate and possibly have my vehicle repaired by them. My entire experience was pleasant starting with Nancy, the receptionist and Steven Smith the technician who examined my vehicle and followed it throughout the repair process. The price was well within the insurance estimate and they did an excellent job very close to the original estimated time to complete the repair. I would highly recommend them to my friends needing collision repairs." - Elvis A.Nov 6, 2019
"Wow wow wow. What a great experience. My vehicle was crashed and my insurance recommended caliber collision. I was assigned to Brandy Whitaker, she was so polite, prompt, honest and most of very professional. She got everything started so fast with my insurance to get me back on the road. Because of Brandy's professionalisms they have earned my business and I would strongly recommend her and caliber collision to anyone who's looking to have there vehicle repaired. Thank you once again Brandy for all your help in this distress situation. Respectfully, Elvis A." - JessicaNov 2, 2019
"Great place to get your vehicle fixed, they dont take long and results are great!! The staff is very helpful and nice!!" - Blasian KillaOct 28, 2019
"I’ve recently got into a accident on October 10th 2019, and my car went to caliber collision through my insurance and from the moment I walked in to start service all the way until the moment I left and my car was complete I had nothing but the BEST customer service. Top notch! I will definitely be looking forward to doing business with caliber collision on Fremont/St Louis in the future if ever needed! I sure will be sending my family and friends as well! I am so pleased I was blessed to have done business with them! Jimmy the general manager took really good care of my family! And for that I give them 5 stars! Every one was very nice and pleasant and didn’t make me feel rushed but had all my needs done in a very timely manner! A lot of communication as well!" - Pamela R.Oct 25, 2019
"WOW just WOW CC just made my life much easier! I received Excellent Customer Service with Brandi I had her from start to finish. With estimating the vehicle which was spot on! Organizing the complete repair Excellent communication, friendly, outgoing just perfect all around. Then there is Antoinette she organized the set up with the driver who hit my daughters vehicle advising him how to go about setting up the vehicle for payment and scheduling the rental. Excellent Customer Service. This Location has awesome folks working here. I am extremely satisfied IF something should happen I have a place to come and know things will be taken care of. Thank you CC!!" - Minji S.Oct 24, 2019
"What a great experience. They fixed my car's hood with professional treatment Brandi was the manager who helped me so if you have options please choose her. She very thorough. Which may mean they pride themselves on great customer service because the receptionist was very kind and attentive as well. I will definitely use them again. She was really awesome" - Heather FoxSep 24, 2019
"The staff was amazing from start to finish.I had my 3 year old with me when we dropped off my husband's truck for repair.The ladies in the office gave him snacks and chatted it up with him all while taking care of budiness.The repairs to the truck were beautiful and it looks better than ever.I hope to never need their service again but if I do they will certainly be who I use.Outstanding business." - Brandon
"They did a great job, looks like nothing ever even happened!! We are very happy with your guys' work- even my mother is getting her car appraised here next week. Thanks guys, love the work!" - Constance
"My car was hit while parked and I was, of course, very upset. My insurance company set up an appointment with Caliber. I give Caliber an A+ from the customer service to the repair work. Kudos to David, the service rep and Kevin the rental car agent. The receptionists were wonderful. The place was clean and the repair finished a day early! Bravo Caliber Collision. I will definitely recommend you to anyone who needs repair. Thank you! Connie"
"This is the most unorganized place I have ever dealt with. I regret telling my insurance company I would use them and they already have my money!" - Laurie
"Excellent job! They kept me informed by email of the of every step of the process of fixing my Prius." - Teresa
"The staff are very professional but very personal, a rare combination now a days. Joseph stayed on top of every point of process and kept me in the loop. Starting with my first phone call to the recep, to especially the repair people a great worry free complete process. I fully recommend and back them all. Thank you to all of them for your work and concerns." - Cheryl
"I am elated. Unbelievable that today it is still possible to find excellent service with personable representatives. Starting with Travelers Insurance, Enterprise Car Rental and finishing with Caiber Collison.
I totally recommend This company they pay very close attention to detail starting with the consumer assuring that you understand every detail of your estimate of repairs and try to comfort you about your collision. They kept us up to date during the repair via text and encouraged us to call if we had any concerns. Our vehicle was completed exactly on the estimated date and delivered with pride. Excellent Job so far as we can see. It is also reassuring to know that the company stand behind their repairs with a life time guarantee.
This is a 5 Star Company.
Thank You to all those that was involved in making us whole again.
Sincerely, Tom" - Thomas
"The people were very nice, and the repair work completed early than expected. The car looked brand new. From 1 to 5 Stars, and 5 Stars are Excellent, they would get 6 Stars if possible." - Leon
Rated 5/5 based on 10 customer reviews.
- Vicktoria T.