Mar 23, 2020
"I could not be happier with my experience with Jason and Al at Caliber Collision, Menchaca Road location. They provided the most friendly & positive auto experience I have ever had. They were extremely knowledgable and efficient, the work that they did on my car was excellent, they gladly answered any questions that I had, and I was blown away by how fair they were about pricing. At Caliber Collision I completely trust that they do excellent quality work at a fair price, which can sometimes be hard to find in the auto repair world. I will never go anywhere else to have my car serviced, and I strongly recommend this company and this particular location (Menchaca Road) to others as well." - Pedro G.Mar 10, 2020
"My car hit on the rear driver side, insurance covered it. They did a good job and allowed me to pick up my car 1 day earlier instead of waiting for a decal. I did have some issue with the gascap which they were able to fix the following day and placed the decal needed. Overall satisfied with their work" - L. LeeFeb 29, 2020
"Needed a repair estimate and they were friendly and fast." - Elizabeth WardFeb 12, 2020
"I recently had my brand new car repaired there; the stress I went through with a fender bender on a new car was already high.. but Mike B definitely put my heart at ease and kept me updated every step of the way! Did not hesitate to answer any of my concerns and was communicated well in a way I understood the situation. I would recommended to anyone! Thank y’all for the amazing service. My car looks brand new again and the detail service was outstanding!!" - SamFeb 8, 2020
"Caliber handled communications between insurance and the car rental company seamlessly, kept me well informed of the estimated completion schedule, and took pains to match the paint color (a rather tricky one) on my car. My car looked good as new when I picked it up, and even cleaner than when I brought it in! Jason and Michael were incredibly helpful, friendly, and communicative. I will continue to use this location for all future service needs. Thank you!" - Dolores EsparzaFeb 7, 2020
"I was upset and stressed due to my car needing body work. I had the pleasure of having Mike B help me. He explained in vocabulary I could understand. He placed my mind at ease, keep me up to par with the status of my car. I was able to get my car sooner than expected. THANK YOU MIKE B!!!! YOUR COMMUNICATION & PROFESSIONALISM IS THE VERY BEST!!!!" - Joshua SalinasFeb 6, 2020
"Mike B. Helped us out with our vehicle and he was professional, courteous, and kept us informed during the process. The place looked super busy but he still took the time to come and speak with us. The last time I took my vehicle to another place, they seemed to rush us away so we really appreciated the good service Mike B. gave us when we decided to try this place." - Desiree RodriguezFeb 6, 2020
"My company vehicle was involved in a accident, I called caliber and got Mike B on the phone right away he was on it from estimate to getting it out the door. I would highly recommend this place ask for Mike B he will get you taken care of. My company has over 15 stores in Austin with 2 vehicles per store good to know if anything goes wrong I can count on Mike B." - Lindsey lorainFeb 6, 2020
"Claudia helped me out with the repair process and was super informative , made it easy"
"I've always been satisfied with the work performed by Caliber. Not only are they very professional but completely upfront with whatever work needs or does not need to be performed. Thank you." - Mark
"Caliber Collision worked well with my insurance company. Repairs were made quickly without any hassels. Having a collision is stressful enough. Getting repairs was easy." - Xin
"Customer service is everything and you've got it. Everyone I dealt with at Calibre was top notch. Thanks for making a painful ordeal a little more pleasant. Job well done." - MAJ Tommy B
"They did a great repairing my car. They were very professional." - Jared
"Was very happy with the repair job-done quickly and the thorough cleaning job was also appreciated! Car looks like new" - Andrea
"Very helpful above and beyond the call of duty." - Connie
"I, unfortunately, have needed their assistance with several accidents over the past 10 years. Always exceptional; always friendly, always repair done right the first time" - Will
"Excellent response to all items" - Dana
"They did a outstanding on fixing my car. they kept every day on there progress. Don was calling me each day. They did every thing. this is not the first time I used this shop. I used them because they are tops. I will recommend the to any one that need the service you need" - Henry
"Darrell was awesome, kept me informed and shared necessary information! More importantly for me, when my daughter went to pick up her car he was patient and thorough with his explanations and details. Thanks Darrell!" - Jeffery
"Everyone we had contact with was very professional. The job looks great and was done in the amount of time promised. Thank you very much" - Ronald & Cecili
"I have nothing but great things to say about this shop. Everything from the estimate to the repair went as smooth as silk. Don Emig was a joy to work with and kept me informed every step of the way. Thanks for the great customer service, Caliber and Don!!" - Karen
Rated 5/5 based on 9 customer reviews.
- Mary C.