Jun 30, 2020
"Very professional, quality service from start to finish even in the midst of the pandemic. Will definitely recommend." - J BaughmanJun 18, 2020
"I needed warranty work done on my truck - the original work was done by Craig’s 10 yrs ago with a lifetime warranty. My service advisor, Gerardo Barrientos researched the claim and advised me that it was covered under the warranty. Work was completed in 2 days and it looks great! Gerardo was very professional and courteous. I highly recommend Caliber Collision!!!" - Judy HathcockJun 12, 2020
"I had scraped the bottom part of my bumper and broken the headlight and other issues. I took my Honda CRV in to Caliber Collision in Mansfield, Texas, on Tuesday, 6-9-2020 and got it back in perfect condition by noon on 6-12-2020. The personnel at Caliber Collision are professional and fair. They did everything to save me money and called several times to give me an estimate (extremely fair) and told me when they could get back to me. Gerardo , the main man we dealt with, was courteous and personable. I couldn’t be more pleased." - Haley Nash-JilekJun 9, 2020
"Recently had my Chevy Malibu on here (Mansfield Location) for repair and I could not be Happier with the result! Not only does my car look brand new, but it was completed in 5 days!!! Gerardo is the guy to see if you need auto body repairs! He look care of everything from start to finish! Gerardo was so precessional and helpful! He explained everything in terms that I (a young female) could understand! I’d give 10 stars ⭐️ if I could!" - Adaja LopezJun 4, 2020
"Amazing customer service!!! Went to get a scratch buffed out on my Porsche , they got me in and out quickly and the car looks brand new! I recommend them for all your collision needs , I’m a customer for life now !" - Phyllis S.May 16, 2020
"Great friendly Service! Fast and my car came out so clean! My van was in for minor work and the shop still went above and beyond." - Dante B.May 12, 2020
"Long story short. I was hit from behind and received an estimate from Caliber Collision. Upon receiving the estimate, they knew exactly what to do and what information to pass along to the insurance company. During the time of repairs, Caliber texted me updates on each phase of the car repair process which kept me informed. My only concern was the recalibration of the electric modules (ie., turn signals, sliding doors, mirrors), yet, that also was taken care of. Great customer service that deserves 6 stars!" - Natasha C.Apr 30, 2020
"Incredibly honest business , great work, and I found the entire staff to be very professional, and they keep you informed every step of the way. I highly recommend this business." - Charles S.Apr 30, 2020
"Fabulous Team at this location!" - Regan H.Apr 28, 2020
"I went in for a couple of scratches and they were able to buff most of them out for me. What a great shop!" - Chris
"I had quite a few issues that needed to be fixed that the previous shop clearly missed and/or performed a poor repair on. There were issues with alignment, parts missing, paint match and body work. I was skeptical about taking my Jeep to a shop which just opened and had no reviews. However, I'm very glad I took the chance...
Gerardo was a pleasure to work with and made meticulous notes of all of the issues. He did what he said he would do and quickly followed-up with the previous repair shop to get the necessary repairs approved and moving forward. When I picked up the vehicle he greeted me, along with his manager Mario, and we all went over the vehicle together to make sure everything was resolved. The car was vacuumed, washed and tires armor all'd. They even fixed a few issues I hadn't noticed!
I did notice 2 small issues, a slight door alignment issue and a little orange peel in the clear coat, but they didn't argue or try to justify the issues. They simply wanted to make it right. I was given his mobile number so I could let them know when I was bringing it in to get those items fixed. When I brought it in, they very quickly had the issues resolved and completely met my expectations within ~1 hr.
The final result was the paint matched dead-on, the body work issues were resolved, the missing parts were present and it drove like new. I didn't have to argue with them or press for things to be made right. They simply wanted to make things right and took pride in their work. The manager also offered to fix 2 other small dents once they get their paintless dent/hail repair team setup as a courtesy for the previous issues I experienced.
That's real service that many shops don't offer these days. I will gladly use this shop again in the future."
Rated 5/5 based on 11 customer reviews.
- Lana Lewis