Dec 10, 2019
"After my vehicle was backed into while parked, my insurance directed me to Caliber Collision. Needless to say I was in an undesirable position, especially right before Thanksgiving. After taking in my vehicle and meeting Paula, I knew that I was in good hands. Her energy was positive and made me feel at ease in a situation where I was agitated dealing with things I didn't want to. They helped take care of all my insurance needs because, of course, the initial insurance quote was way too low to cover the damage. The technicians who worked on my car, Mark and Cam, did a flawless job on refinishing the bumper and even went the extra step to make sure my vehicle came out looking like new. Great job guys, I would recommend Caliber Collision in PB to anyone looking for body work. Hopefully I won't have the need to go back, but if I do I will surely go to them." - Daniel C.Dec 6, 2019
"Had few problems with my car this year. This shop fixed every single one of them with perfect skills. Love their crew and staff all kind and had a great service! Recommend this shop if you are near PB" - Tony B.Nov 8, 2019
"Every hit and run accident have ever been involved with has been since moving to San Diego. Three times total, so I am unfortunately familiar with the car repair process (from a customer's perspective). This wasn't a hit and run, but yet another rear ending (they rear ended me, not the other way around). I put off dealing with the repairs for a month because it is usually such a time sucker. Caliber made it relatively painless. Once insurance was called and all coordinated, all I had to do was swing by and drop off the vehicle. No muss, no fuss. In and out in no time and the staff was super friendly. Not that I want to get hit again, but I won't dread the repair process next time!" - Kathy M.Oct 24, 2019
"I got into a car accident about a week ago and my insurance company recommended Caliber Collision. And I'm thankful that the did!! The team at this location were very friendly, informative and helpful. My contact point was Travis. He keep me informed with updates on my car daily. I was a little confused on some of the insurance issue's, he took the time to call my insurance company and let me know what to expect. Oh it gets better! When I arrived to retrieve my car it was perfect and the outside looked like it had been detailed and the inside had been clean nicely. They even took care of getting my rental car returned. I HIGHLY Caliber Collision. It was customer service done right!!" - Trudie KeoughSep 24, 2019
"Caliber Collison was recommended by USAA. They were prompt and kept us well informed about the progress. Everything was repaired and back to normal as promised. I like my car and am grateful to have it back and very happy with the service. TK" - Armando Z.Aug 31, 2019
"Great customer service from start to finish. The entire caliber collision family made sure that my vehicle was in great hands. They addressed and fixed the damage I had on my vehicle, maintained constant communication and even provided real time updates on my vehicle. My car was also finished on the day they said it would be. If you're ever in the need of car collision repair do not hesitate to contact this location. They will take care of you." - William BloombergAug 1, 2019
"Just had the best experience ever after getting my car crunched. I called Caliber, as recommended by my insurance company (USAA), and spoke with Genevieve. She was very nice and sympathetic to my vehicular tragedy and offered an appointment the very next day. Wow! Most places’ best offer involves a week or more wait... Nice! So, I arrived on time and was welcomed by Genevieve (manager) and Travis (estimator/repair coordinator). I was immediately made to feel at home with coffee and a relaxed conversation assuring me that they would fully restore my car to “good as new” and could start the repair either that same day or any day convenient for me. Again, Wow! The rest of the repair was similarly outstanding! I could give you a blow-by-blow, but what you really need to know is that the results were near perfect! Travis was able to get me original Subaru parts (which always fit better than after-market parts), estimated four days to repair the car, and let me know price to the insurance company as well as my deductible. During the repair the communications from Genevieve and Travis were timely, clear, and informative. I always felt that my car was in good hands, and was managed by experienced professionals. That’s a good feeling when your $40k investment is damaged and broken, and there’s nothing you can do but wait... The bottom line is that the results were fantastic! My car literally looks and runs as good as new. The paint match was stunning and the body work was perfect! The Caliber Mission Bay team did a great job repairing the damage, matching the paint, and keeping me informed during the entire process. Amazing work, Genevieve, Travis, and the entire repair team. Thanks for taking care of my wheels and my wallet! IF I ever need another repair, I’ll definitely be back!" - Arel SpriteJul 27, 2019
"They’ll take care of your vehicle!" - Kam R.Jul 17, 2019
"I was expecting to shop around and get quotes but went no further. Ricardo and his staff were super friendly and did a quick, inexpensive job on my car." - Kam R.Jul 17, 2019
"I was expecting to shop around and get quotes but went no further. Ricardo and his staff were super friendly and did a quick, inexpensive job on my car."
Rated 4.9/5 based on 10 customer reviews.
- Garyt T.