Sep 14, 2020
"Towed in for replacement for stolen Catalytic Converter and installation of a cage. So impressed with customer service! Car was taken, fixed and returned to home within 3 work days and I was kept informed via phone, text and email throughout. Efficient, friendly and no touch service. In Covid time, this was a welcome relief and reminded me in a tough week of smoke, pandemic and stressful situations that the folks there at this local shop are doing their job and doing it so well. Thanks and keep up the good work!" - George M.Aug 18, 2020
"They replaced my stolen Prius catalytic converter and riveted an anti-theft plate over it. Excellent service from start to finish, with special thanks to Lennell and Crystal. They even cleaned up my i" - George M.Aug 18, 2020
"They replaced my stolen Prius catalytic converter and riveted an anti-theft plate over it. Excellent service from start to finish, with special thanks to Lennell and Crystal. They even cleaned up my interior and installed a new sound system. Well, okay, I lied about the new sound system but I'm a very satisfied customer!" - George M.Aug 18, 2020
"They replaced my stolen Prius catalytic converter and riveted an anti-theft plate over it. Excellent service from start to finish, with special thanks to Lennell and Crystal. They even cleaned up... more" - Jahmal W.Jul 24, 2020
"Great service here. I needed to get a medium size dent repaired on the rear of my vehicle. Crystal who was serving me was very friendly, informative, and was resourceful if i had any questions i didn't understand. I like how Caliber Collision sends you text and updates on what's going on with your car. They told me that my car was suppose to be ready by Friday but was already done two days early which was cool! They did a real nice job repairing the dent. My car looks like the first day i bought it. Brand spankin' new! Many thanks Caliber Collison!" - Ken I.Jul 9, 2020
"I had a small dent on the rear of my Prius. Several other repair shops quoted me up to $1000 to replace the bumper. This is a 10 year old car with over 100,000 miles. Lennell, the General Manager understood immediately what I wanted - which was as simple as possible cosmetic job by pressing out the dent. I arranged a time and was in and out in less than 30 minutes!! Great attitude and customer sensitivity - and the repair looks fine! These guys are great!" - Deepak S.Jun 24, 2020
"Great service, friendly and accommodating. The best part was that I was able to leave my rental car with then when I went to pick up my car - so convenient and a thoughtful gesture!" - Helen
"Thank you to Crystal @ Mountain View, CA. who helped in every way through an otherwise upsetting event. You made my day."
"The service from estimate, appointment for repair to pick up proceeded punctually, smoothly and clearly. The repair restored the auto to its full undamaged appearance with a perfect fit and color of a new auto. The treatment was professional,courteous, helpful, friendly, polite, informative and assuring. They were respectful of your concerns and time. It was as if the damage never happened. It resolved my disappointment and distress at having the damage. Caliber and USAA (my insurance company ) coordinated the process very well. I could not have been more satisfied with both of them in the way they handled the entire process and highly recommend them. It was like going to a fine restaurant and having lunch. " - Michael
"excellent service" - evelyn
"Since this car had been rear ended twice in two months I didn't really expect to get it done right, too many variables i thought. Well these guys not only fixed the problems well, they also fixed some problems left behind by the last repair shop, for nothing. The front hood had been left so it would not open. They realigned it and set it correctly, and didn't charge us. Great job and recommended then to my Mother.
Thanks guys and gals!" - Steven
"The Job was Perfect.
Everyone that I worked with was very Professional. George made sure the schedule was met. The Enterprise experience was good while I had the car. When I returned the car I was sick and so was my wife. Enterprise Mt. View is now trying to rip me off for not filling up the gas tank. Not Caliber's fault. I wish that I could have used the Enterprise in Sunnyvale, closer to my home." - William (Bill)
"Excellent job! Thank you so much for doing such an impressive job with my car. I feel like it looks like new now! They did even more than just fixing the bumper that needed to be repaired - they even fixed a bunch of scratches and dings, which left the car looking amazing! Everyone was so professional, the job was done faster than expected, and the results were much better than I had expected. I'd definitely recommend Caliber Collision to anyone needing car body work. Chris was so knowledgeable and handled everything wonderfully. I had a great experience!" - Tracy
"We are extremely happy with the professionalism and high quality workmanship we received from Caliber Collision. In addition, we really appreciated Chris's extensive knowledge of our car, his attention to detail, and most of all his excellent customer service." - John
"From start to finish, I had excellent service. Michael Privitt did the original estimate, and he was both competent and helpful." - Lela
"My interactions with Danny Chao on three occasions prompt me to say that he is an exceptional person, assessing many positive qualities. I received superior customer service.. In addition to a pleasing personality, he has tremendous integrity and a reassuring presence, which gives the client great confidence. He is sensitive to individual concerns.
He is professional. His explanations are clear and precise. His obvious dedication and sincerity are clear My stress level completed dissipated.
On one occasion he personally returned my car to my home just before I was to return from a trip.
The workmanship at Caliber Collision is superb.
H feel that such an outstanding representative of your company deserves high praise. He has superior people skills.
Allow me to mention that his associate justin Bliss also provided outstanding service and help. He too is to be commended.
I continue to recommend Caliber Collision for its excellent service and for your outstanding representatives.
Father Kenneth Coleman" - kenneth
Rated 5/5 based on 8 customer reviews.
- Fran Goodwin