Mar 14, 2020
"My car was repaired and looks like new. The customer service was very good with updates and email progress reports. The initial estimate was performed quickly and the team member was sensitive to my frustration with the inconvenience of being there in the first place. I had a problem that needed some follow up attention by the manager ( Lennell?). He was helpful with the repair and even educated me on some features of my car that I wasn't aware of. All in all, a very good experience. Hopefully, I won't have to return, but if you do, this is the place to go for expert car care." - Liana ChingNov 13, 2019
"My car was fixed through another driver’s insurance. The shop fit me in for an estimate within 1 day, drop off within 4 days, and then completed my repairs in 4 days. The minor repairs and repainting look great. Jonathan was easy to work with, and communication was good. I was never waiting longer than about 10 minutes. They also returned my car with a spotless interior, so it felt nicer than before the accident!" - JOHN S.Sep 27, 2019
"I had had the unfortunate experience to be in two collisions- one my fault, one I was the victim. Caliber was recommended by Allstate. From the first phone call to set up an appt, to the day of the appt, to the first face to face meeting for estimate, to the work being done- to picking up my car- in awesome repaired condition-5 stars all the way!" - tracy townsendAug 11, 2019
"They will do you right." - Dave HurstJul 28, 2019
"Friendly service and quality work." - James MoralesJul 16, 2019
"Car looks better than before" - Emily Y.Jul 9, 2019
"I got into a car accident about a month ago, and needed some repairs done through my insurance company. I'm glad that I got referred to Caliber Collision. They communicated well, fixed my car in a timely manner, and most importantly were flexible to make things convenient for me-- Krystal and Lennell worked with me to arrange a convenient time for me to pick up my car, and were even willing to do an oil change for me while the car was being repaired to save me the extra trip. Would recommend this body shop!" - Emily Y.Jul 9, 2019
"I got into a car accident about a month ago, and needed some repairs done through my insurance company. I'm glad that I got referred to Caliber Collision. They communicated well, fixed my car in a timely manner, and most importantly were flexible to make things convenient for me-- Krystal and Lennell worked with me to arrange a convenient time for me to pick up my car, and were even willing to do an oil change for me while the car was being repaired to save me the extra trip. Would recommend this body shop!" - Helen
"Thank you to Crystal @ Mountain View, CA. who helped in every way through an otherwise upsetting event. You made my day."
"The service from estimate, appointment for repair to pick up proceeded punctually, smoothly and clearly. The repair restored the auto to its full undamaged appearance with a perfect fit and color of a new auto. The treatment was professional,courteous, helpful, friendly, polite, informative and assuring. They were respectful of your concerns and time. It was as if the damage never happened. It resolved my disappointment and distress at having the damage. Caliber and USAA (my insurance company ) coordinated the process very well. I could not have been more satisfied with both of them in the way they handled the entire process and highly recommend them. It was like going to a fine restaurant and having lunch. " - Michael
"excellent service" - evelyn
"Since this car had been rear ended twice in two months I didn't really expect to get it done right, too many variables i thought. Well these guys not only fixed the problems well, they also fixed some problems left behind by the last repair shop, for nothing. The front hood had been left so it would not open. They realigned it and set it correctly, and didn't charge us. Great job and recommended then to my Mother.
Thanks guys and gals!" - Steven
"The Job was Perfect.
Everyone that I worked with was very Professional. George made sure the schedule was met. The Enterprise experience was good while I had the car. When I returned the car I was sick and so was my wife. Enterprise Mt. View is now trying to rip me off for not filling up the gas tank. Not Caliber's fault. I wish that I could have used the Enterprise in Sunnyvale, closer to my home." - William (Bill)
"Excellent job! Thank you so much for doing such an impressive job with my car. I feel like it looks like new now! They did even more than just fixing the bumper that needed to be repaired - they even fixed a bunch of scratches and dings, which left the car looking amazing! Everyone was so professional, the job was done faster than expected, and the results were much better than I had expected. I'd definitely recommend Caliber Collision to anyone needing car body work. Chris was so knowledgeable and handled everything wonderfully. I had a great experience!" - Tracy
"We are extremely happy with the professionalism and high quality workmanship we received from Caliber Collision. In addition, we really appreciated Chris's extensive knowledge of our car, his attention to detail, and most of all his excellent customer service." - John
"From start to finish, I had excellent service. Michael Privitt did the original estimate, and he was both competent and helpful." - Lela
"My interactions with Danny Chao on three occasions prompt me to say that he is an exceptional person, assessing many positive qualities. I received superior customer service.. In addition to a pleasing personality, he has tremendous integrity and a reassuring presence, which gives the client great confidence. He is sensitive to individual concerns.
He is professional. His explanations are clear and precise. His obvious dedication and sincerity are clear My stress level completed dissipated.
On one occasion he personally returned my car to my home just before I was to return from a trip.
The workmanship at Caliber Collision is superb.
H feel that such an outstanding representative of your company deserves high praise. He has superior people skills.
Allow me to mention that his associate justin Bliss also provided outstanding service and help. He too is to be commended.
I continue to recommend Caliber Collision for its excellent service and for your outstanding representatives.
Father Kenneth Coleman" - kenneth
Rated 5/5 based on 9 customer reviews.
- Melissa S.