"Exceptional customer service. My car was side swiped on the rear passenger door. I scheduled an appointment with Julian for an estimate and dropped off my car a month later. During the repair process I received a follow-up call from Julian indicating they had uncovered some hidden damage with the window mechanism and had to replace the door. They had already received approval from my insurance company and had ordered the door. I received a number of follow up calls with progress reports from Julian. When my car was repaired & ready for pick-up it looked like new, perfect color match! Impressive considering the car is a 2001 model.
A month later I brought it back to fix a minor issue and they handled it on the spot in less than an hour. I highly recommend Caliber Collision for any body & paint repair." – Peter
"Lynette was fantastic in keeping me informed of the repairs being accomplished on my truck. You have an excellent staff working in every facet of your business here. Should I need work done again, this is the "GO TO" place." – Bob
"Chanda was the best! I was kept up to date on progress daily and didn't have to wait or call, received both emails and phone calls. The staff at the front desk are amazing and no one waits for service, the lobby is clean, the car was returned clean and in great shape!" – Denise
"If you want the best care for your car request Jeff at murrieta caliber collision. He treats you with respect and is very professional, thank you Jeff for your thoroughness and great customer service. -Tyler" – Tyler
"I was rear ended and my insurance company said Caliber was on the list of places I could go. My friend had gone there and recommended I go. Jeff Hunt was amazing. He was so nice and helpful. My car was fixed and looked amazing. 6 months later I was rear ended again...I know...AGAIN!! Right away I took it to Caliber. I told the lady who hit me there was no where else I'd take my car. Once again Jeff was the BEST. I have recommended Caliber to everyone I know. I'm a Customer Service Director and all I can say is "Hats off to Caliber for their excellence in customer service. You rock!"" – Deedra
"Chanda was a great representative for your company. She was polite and professional. She did everything she said she would and communicated in a way that kept me always aware of the timing of my repairs." – Jeff
"Great work on my car. Ivan was very Professional and kePt me updated everyday" – Michael
"our car was hit from behind while we were sitting at a stop light. She had hit us hard and our car had a lot of damage. We called Caliber and took the car in for repairs that same day. We got a rental down the street. It was done within a couple weeks and it looked like new. Our car was barely a year old so to have it look like it did was amazing. They not only did a great job but they cleaned the car on the inside also and touched up a couple scratches not related to the accident. I would definitely recommend them. The staff was so nice and they explained everything so even we could understand. Thanks Caliber!!" – victoria
"I just want to thank Caliber Collision of Murrieta especially Jeff Hunt for repairing my car to its original look and I might say for the better. I also want to thank the staff of customer service for the exceptional handling of my case.
Jeff kept me informed anytime there was a change in status that kept me at peace. I will personally recommend Caliber to my friends and to my agent in State Farm for the great service I experienced." – Mario
"Excellent customer service. I was updated on the repair progress and will use you the next time your type of service is needed." – Ronal
"All personnel were professional and courteous.
Adrian was superb.
Unusual for today's businesses." – Jerry
"This is concerning the 41416 Pear St. location: I had received one of the best customer satisfaction experiences of my lifetime. Office staff members Kelly and Lanette were simply fantastic and some of the nicest people I had ever met. The work that was done on my vehicle was nothing less that perfect....and...I am one of the most picky kind of people that I know :) ***Thank you very much....Sincerely, John." – JOHN
"Lynette was great and kept me informed every step of the way!" – Peggy
"Can't say enough on the great service from Janelle and Lanette. I have never had service so easy and completely satisfied with the results. Your staff is to be commended." – Billie
"excellent to outstanding service. Lynette should be the CEO she is very knowledgeable and knows her business. I hope that Iwon't have to make another appearance there, but if Ido, I know that I will be well taken care of." – carol
"Warranty service for previous repair. Very professional people and took care of our issue right away. (paint chipped) Very helpful and found our original repair in 2011." – James
"No words to explain how this group of people function as ONE TEAM. Outstanding, Awesome & Excellent... Starting from the Ladies at the front desk up to the Guys at the workshop especially our service advisor Mr. Ivan Esquivel, very consistent & professional. Thank you all for the 5-star treatment." – Jey
"Great staff - always cordial and prompt. You even went over and beyond the repair by taking the haze off my headlights!! That was awesome. I would highly recommend family and friends to Caliber." – Cherrie
"EXCELLENT people, organization and service! Very much appreciated!!" – Kathryn
"Caliber was extremely professional and expedient. They did first rate work, the customer rep was great. They were timely and did everything they said they would do and finished on time.
I will definitely use them again should I need any work done." – Ed