Jul 11, 2020
"Great customer service Dianne at the front desk rocks My car had a fight with a hand rail and it lost. Brought my baby in on a Monday and it was done Thursday I'm sure this isn't the normal time... more" - Anne Y.Jul 11, 2020
"Great customer service Dianne at the front desk rocks My car had a fight with a hand rail and it lost. Brought my baby in on a Monday and it was done Thursday I'm sure this isn't the normal time but because of this virus they weren't that busy Again a Great Customer Service!!!!!" - C MJul 6, 2020
"I'm a repeat customer and they did a great job with buffing out my headlights! See the before and after pics. Total difference! They don't look old and yellow any more! Always professional. Thanks!" - Scott S.Jun 11, 2020
"My wife had her new car repaired here in 2014 after the passenger side doors sustained substantial damage. Caliber Collision was recommended by our insurance (Geico). Caliber did an excellent job, was very courteous and professional. I remembered how good they were and took my 2018 Honda Civic there after hitting a deer last week. Just got my car back, and excellent work as before. They were very thorough in explaining everything they did. I highly recommend Caliber Collision." - Jade M.Feb 25, 2020
"This place provides exceptional service. Now there are two Caliber Collisions right next to each other. One deals with progressive insurance customers and the other I believe is Geico. This review specifically refers to the one that deals with progressive and I'm pretty sure it's the address 801 (actually it's 701!!!), but when it all comes down to it I'm sure the service between the two is completely identical. On January 3rd the new decade was off to a great start when I walked outside and saw that someone had did a hit and run on my car. They damaged the left side of the rear end and left a decent dent. My auto insurance company sent me to Caliber Collision, I brought my car in that Tuesday and they analyzed the damages with me. They told me everything that would have to be replaced etc, just gave me the full details of what they will be doing to my car. Great professionalism from the very beginning. I believe my car was ready around Jan 15th, or somewhere around the date. It took them about a week and a half to fix my car, and when I picked it up they even gave it a car wash and vacuumed the carpet in the passenger seat area. My friends were in my car for the new year and the carpet was a little dirty from all the snow/ ice/ salt etc. so I really appreciated the extra mile they went to vacuum my carpets. What I also enjoy about this company is how they are partnered with Enterprise, so when you drop your car off with them someone from Enterprise will pick you up, so you can rent a car. Overall phenomenal service, the only criticism I have is they are not very upfront about how much the repairs will cost. I didn't know until it was time to pay. The repairs came out to about $2,300 (ish). Quite frankly, in my case it really doesn't matter. I paid the $500 deductible and Progressive handled the rest. Which is why you should ALWAYS drive with insurance. I'm sure the person who did a hit and run on my car didn't have insurance . Jokes on them, they can drive around town with a battered dent up car; however as for me my standards are too high for that. ESPECIALLY since I'm paying a car note. There will be no dents on my car, none. A big thanks to Caliber Collision for helping me out and providing the most exceptional service. They have really raised the bar. Give these people your business!" - Jade M.Feb 25, 2020
"This place provides exceptional service. Now there are two Caliber Collisions right next to each other. One deals with progressive insurance customers and the other I believe is Geico. This review... more" - Brennan C.Jan 18, 2020
"I legitimately cannot believe the amount of service and quality I got from caliber. I went into the shop pissed off because I got hit, and I expected to get the shaft because I went through the insurance of the girl who hit me. After the service I received, I'm taking my car there for as long as I'm in the area. I was greeted by a super sweet receptionist who took all of my information, and even hunted down my car rental company who went absent. Then I met with Flo who took me through the process step by step to make sure I understood everything, and provided daily updates. The amount of work probably should have taken 5 business days. I had my car back THE NEXT DAY. I could not have imagined better service 10/10. Thank you to all involved. My car looks brand new."
Rated 5/5 based on 7 customer reviews.
- Anne Y.