Mar 26, 2020
"First of all, it goes without saying that getting in a car accident when I depend on my car for work is extremely stressful to begin with. At times like that as a body shop its beyond important for its human capital to posses the knowledge, experience, expertise, integrity and compassion to share with customers that are in a tough spot. I felt completely taken care of even after I was told my car was declared a total loss by my insurance by my adjustment agent Mayra Lira. Mayra could hear the emotional defeat in my voice after delivering that news in a world that looks alot different than it did 3 months ago, so she very compassionately escalated my concern to her GM, a man named Tizoc Ortiz. He runs a great organization! Alyssa at front desk was very helpful and friendly, which was just what I needed. Tizoc took the time, even after he knew he wasnt going to make any money from me, to help calm me and freely share his vast experience on how best to move forward. I hope I never have another accident, but if I do, and my insurance asks if I have a body shop I use, I can say without hesitation, Caliber Collision at 720 17th st costa mesa! Thanks Tizoc, Mayra, & Alyssa!" - Dainera F.Mar 24, 2020
"My car got sideswiped and I was recommended by my insurance to go here. I'm so happy I did! My car looks like brand new, and it was a quick process. Mayra Lira and the manager Mr. Tizoc Ortiz were very knowledgeable and helpful, and kept me updated the whole time the repairs were being done. I would highly recommend this place to anyone looking for high-quality service." - Chris D.Mar 24, 2020
"Took my Kia in to fix a few dents. They finished my car fast and the quality of the repair was outstanding." - Gregory P.Mar 5, 2020
"My Porsche was rear ended in the Trader Joe's parking lot. At first glance it didn't look like much and I almost took it to a small body shop to get fixed. Thankfully the manager at the 17th Street Caliber Collision, Tizoc Ortiz said there could be a chance of additional damage behind the plastic bumper once the bumper is removed, therefore making the job more involved. I'm glad I took Tizoc's advice to leave my beloved car with there shop because he was 100% correct and invited me to see the damage myself. Bottom line, Tizoc and his team did an excellent job repairing my car. Keeping me up to date on every step and insuring they used 100% OEM parts. Can't be more pleased with the result. It looks brand new:)" - Kim D.Feb 23, 2020
"After being rear ended I took my car to Caliber on 17th street. They kindly arranged for my rental car and dealt with the insurance company who was not cooperating. When I picked up my car it looked great, I was very pleased. Would absolutely go back. Thank you to the manager and staff for everything you did to make an unfortunate experience easier. Kim D:)" - Holly F.Feb 17, 2020
"I had a really great experience here, great customer service. Tizoc was very helpful, highly recommend." - Tony V.Jan 20, 2020
"I have an 2018 F-150 Limited that had recently been backed into on the passenger side front door. The damage wasn't too extensive but I'm pretty particular about my cars. The General Manager (Tizco Ortiz) assures me that they would make my truck look like nothing ever happened. He lived up to his word and the truck was perfect. The paint match was undetectable and that was on a white pearl color. I couldn't be happier with the quality of service and the professionalism shown by this shop" - Sandy L.Oct 29, 2019
"Great staff at this W. 17th St. Costa Mesa, Ca. Caliber Collision! I was rear ended and sandwiched between 2 vehicles which totaled my car. Caliber Collision was thorough and timely in getting the full inspection completed with results to me and my insurance adjuster. They gave me plenty of time to remove personal belongings and helped me look through the car after I had gone through it the first time. I highly recommend this business." - Nick M.Sep 20, 2019
"Just got my truck back today. I was helped by Tiso. This place is on point. I recommend this place if you need your vehicle repaired. My truck was done before schedule and they even got out some extra scratches for me." - Gisselle M.Sep 2, 2019
"This place is Amazing! The minute I walked in, I was greeted by the front desk lady Maria. She is great along with the rest of the staff. Mayra was in charge of my case. Mayra kept me updated every step of the way and assured me that my baby(car) was ok. When they returned my vehicle it looked and smelled almost like a new car. I would definitely recommend this Caliber Collision! Thank you Maria and Mayra!"
"I just wanted to say that the level of service at the Newport location is by far the best customer service I have ever experienced. It's great to know that there are still companies out there that put the customer first! Thank you to the management and staff for such a wonderful experience." - John
"This was such a surprise to have a good experience in getting my car fixed after the accident. Ron kept me informed with the progress and made a bad situation with insurance companies tolerable. I would highly recommend Caliber Collision to anyone that needed repair work. Linda" - Linda
"The service was excellent. The repair was done perfectly. A very enjoyable experience" - Karin
Rated 5/5 based on 10 customer reviews.
- Matthew V.