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Auto Body Shop: Norco Location

2000 So. Four Wheel Dr. Norco, CA 92860-2676 7:00 a.m. - 6:00 p.m. M-F
CLOSED SAT & SUN

Norco  Details

Conveniently located in Norco off I-15 at S. 4 Wheel Dr. and W. 4 Wheel Dr.

About  Norco

Opened 1997. I-CAR Gold Class recognized. ASE-certified technicians.

Restoring you to the rhythm of your life® is what Caliber Collision in Norco, CA, is focused on. With services including dent repair, painting, and auto glass repair, we are devoted to having your vehicle back on the road as soon as possible. Backed through a written lifetime warranty, all of our work is delivered with an exceptional amount of customer care and craftsmanship. Located in Norco, CA, we are the ideal auto body repair shop for the Norco area including Chino, Corona, Eastvale, Mira Loma, Ontario, Riverside, and surrounding areas. We are designed to serve families, business fleets, and dealerships, and our shop is a certified repair facility for Infiniti and Nissan.

For Caliber Norco, customer satisfaction is what drives our team, and we are positive you will be pleased with the results. Throughout the repair process, we will notify you of your vehicle’s status as we work to restore it to pre-accident condition. We are here to help you with whatever repair services your vehicle requires, and for our team, no job is too large or small for us to handle.

Supporting our Norco community is important to Caliber Norco, and we are able to give back through sponsoring the Norco Rodeo and events at Norco High School. We are able to build relationships within our Norco community by working with the Knights of Columbus.

Here at Caliber Norco, we are here to serve as your collision repair center of choice, and we thank you for trusting us with your vehicle both today and for years to come. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today!



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Jeep Chrysler Dodge Ram


Dealer Partners



Nearby Locations



Reviews


Testimonials

- Kathy D.Dec 2, 2019

"Recently I had my tailgate replaced at Caliber Collision in Norco, Ca. Appointment was made with "Service Advisor" Jesse Perez. Jesse walked me thru the procedure and explained in detail how the replacement would take place. Work was complete in the time frame given and the quality of work exceeded my expectations. Jesse has outstanding customer service skills and I would not hesitate to recommend Caliber Collision and Jesse Perez as my "Service Advisor". Thank you very much."

- Lyn I.Nov 23, 2019

"Got into an accident a couple weeks ago and the car looked horrible. Without a doubt, I had the towing company bring it directly to Caliber Collision and they took care of everything. They called me daily to keep me posted. If I needed to call them, they were always kind and patient, and gave me information straight. Thank you, Jesse, and the rest of the Caliber Collision team!"

- Paul G.Nov 18, 2019

"I took my car in to get my busted mirror fixed. They were able to get the part within 2 days and took care of my car the next day. Maria was extremely helpful with taking care of my car and helping me with finding the right part. After all was said and done the manager even gave me a free little bottle of detail paint to take care of some of the rust marks on my car. If you have any collision damage, I highly, highly recommend Caliber in Norco."

- Wendell KellyNov 15, 2019

"Great updates. Target date within range. Great attention to other details involving the auto. The damage was massive. You cannot tell anything was wrong with it at all. Amazing"

- Adrianne P.Nov 5, 2019

"I am giving 4 stars because customer service should be within the whole business not just with one person. I was rear ended and the insurance company recommended this company for the repairs. I came in for an estimate and Mr. Jesse Perez was the one who helped me. He explained everything that he could see with out it being taken apart that was damaged and let me know that when they take it apart more damage could have been done. He let me know he would get back to me with the estimate beginning of the next week since it was a Friday. Tuesday I receive a call from their receptionist saying that the insurance company had taken full responsibility for the claim. I explained I was at work and would need to call her back since I hadn't talked to the insurance company about my repairs yet either. Literally not even 3 minutes later I received an email about my repair appt date and time from her. I called back on Wed morning to find out why an appt had been scheduled when I told her the previous day I needed to talk to the insurance company first before moving forward. She proceeded to argue with me on the phone that I didn't know what I was talking about and it wasn't an email from them. When I asked if she wanted me to forward her the email to her so that she could see that it was she continued to be rude and tried talking down to me. Totally unacceptable customer service. I then told her I would be contacting the insurance company and then would decide if I would go with their company or not. I have 2 reasons as to why I chose to let them do my repairs : 1. They support our VETERANS in a huge way and coming from a military family and my son being in the service this was huge for me. 2. Jesse Perez - he made my experience worth it and worth looking past their receptionist. It's unfortunate that one person can make or break business. In this case Mr. Perez made it. Your receptionist should get training on customer service and should be there for the customer even before a contract is signed."

- Robert LockNov 3, 2019

"Great work. Fast and friendly"

- anonymousOct 7, 2019

"My experience with your shop was great. Actually beyond great. I received daily updates via text and phone calls for additional issues. My insurance set everything up …"

- Margo V.Oct 7, 2019

"My experience with your shop was great. Actually beyond great. I received daily updates via text and phone calls for additional issues. My insurance set everything up for me and that was awesome. The whole process was too easy. The work done on my car was beyond expectations. They even took out a small dent on the driver side door. Awesome! Hopefully I will never have to go back but I do it will definitely be to this shop. You guys are fantastic. I can't say enough good things about Caliber. You are the best."

- anonymousSep 11, 2019

"I absolutely love Caliber Collision! They always deliver impeccable service and labor. Since the beginning, they handled everything smoothly. I was in-and-out in no …"

- Mary G.Sep 11, 2019

"I absolutely love Caliber Collision! They always deliver impeccable service and labor. Since the beginning, they handled everything smoothly. I was in-and-out in no time. They sent me constant updates on my vehicle. And to top it off, they washed and vacuumed my car!!! I mean, that's awesome!!! Thanks to everyone at Caliber. Especially, Jesse since he was the person who assisted me during this whole process."

"Excellent customer service. Will definitely recommend. Thank you!" - Ladawna

"jake handled everything above and beyond. everyone was very professional!!!" - JAMES

"Best place to take your car for repairs! They are not only super friendly - did great work and was ahead of schedule for time frame. I would highly recommend that anyone take their car to them. They made our experience wonderful!!" - Kathy

"Adrian called and kept me regularly informed about the progress. I liked that." - Rebecca

"I live an hour away from the Norco site. I have taken my vehicles for repair and always pleased w/the courtesy and quick turnaround I've received. Manager follow up is exceptional." - Evelyn

"They were very helpful and provided me devil information on the repairs to my car. Even though they had to send my car to another location they did an excellent job. :)" - Nadia

"GREAT JOB IN A SHORT AMOUNT OF TIME! it's great to have my car back looking like new. Thank you." - Kathy

"Jake was awesome. Did a great job of getting the parts & installing them right away. I've used this shop 3 times now. They always do a good job.-----Eddie" - Eddie

"Very professional staff that really fixed my car like new. Clean inside and out. Kurt kept me informed all the way." - William

"Everyone was very helpful and the time table for repairs took sooner than I thought. Thank you very much. I will definitely come back." - Erwin

"Everything was explained well, the car was done quickly. I was constantly updated on the progress and Adrian Estrada did a great job though out." - Mark J

"Excellent experience overall. My truck was done in 1 day! Adrian did a great job keeping me informed of the progress of repairs." - Michael

"Everything was well organized and your staff very professional. Thank you." - Deanna

Rated 4.9/5 based on 10 customer reviews.
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