Mar 24, 2020
"Thank you for all your help Maria. My car had some scratches and I didn't have the cash to fix it,but thanks to you it did. My car got polished and the dent on the bumper fix like new" - Edwin L.Mar 24, 2020
"Brought in my car to get an estimate on some repairs and Joey was very helpful. He really made me feel confident in bringing my car in." - Wil J.Mar 3, 2020
"The entire experience was really good. The reception was nice and so was the tech. It was a painless and dramafreee experience. Plus my car was ready a few days earlier than they originally stated." - Char BFeb 28, 2020
"The lady at the front desk was very friendly and my service advisor Joey Serrano and the work on my car was very professional. My car looks great!" - Char B.Feb 26, 2020
"I had a great experience here after being rearended in traffic. The people were very friendly and helpful, Service Advisor Joey Serrano was very professional and my car repair looks great!" - Sonia H.Feb 20, 2020
"We had strong winds last week that caused damage to my car. Filed the insurance claim and was provided few repair centers. We decided to use Caliber due to the excellent yelp reviews and they were not wrong. The services we received from Freddy and Anthony was great. They sure know how to ease the process of an unpleasant situation. We're happy with quality of the work was amazing and the excellent customer service provided." - Jon S.Feb 14, 2020
"I've had my car there a couple of times, and they did an awesome job! My son had some minor damage to his car, and he is stationed up in Lompoc. There is a location there, and Anthony helped me (as he did previously), and we were able to get the repairs done as he waited, and at an unbelievable price. They do great work, they're very helpful, and I'd highly recommend them to anyone!" - Jean-Philippe S.Feb 12, 2020
"Living and driving in Los Angeles, there us no doubt that one is bound to get into an accident and/or a fender bender!! In the last year, I have had my share of people hitting the back end of my car even though I was completely stopped!!! As a result, as I have had to often had me car repaired, I have tried several "Caliber Collision" locations throughout the Los Angeles área! None, bar none, have reached the level of professionalism, courtesy and customer service as the one on Laurel Canyon in North Hollywood! Although every member of that location is amazing, I have had the pleasure of dealing with two: Mr. Anthony Pérez and Mr. Joey Serrano! Though both have been very hospitable, in particular I would like to express a huge shout out to Mr. Perez: Whether busy or not, he has always been there for me. Follow-up is always there! And if that is not enough, he has a true understanding of what customer service is all about! He is honest, helpful, pleasant and courteous!!! Although it would be great to have more like him, I'm glad there aren't: This way he stands out!!! I truly recommend this Caliber Collision locat Thank you Mr. Perez! JP Recently, after having I written a review on this very same location, once again my car seems to be a magnet: Sitting at a light I again was rear ended! Once again, I took my vehicle to the very same Caliber Collision! While being worked on, the Coronavirus issue struck LA and businesses began closing. I received a call from Mr. Anthony Perez that, as my Fiat 124 Spider needed a back fender, the Fiat plant was possibly closing. However, he told me he would do his best! A few days later he called me again and told me the part Gad come into the shop and that my vehicle would be ready soon! Sure enough! A few days later I was thrilled to have my car back! Needless to say, I would like once again to thank Mr. Perez, Mr. Serrano, María and the entire team for pulling through during these very difficult times! I hope they and their families remain safe! JP" - Lisbeth GutierrezFeb 6, 2020
"(Translated by Google) Beautiful place (Original) Hermoso lugar"
"Everyone that I dealt with was professional and personable from start to finish. I appreciated every interaction." - Christopher
"The entire team at caliber collision are not only friendly and welcoming they are available at all times to answer questions or concerns I had with my repair." - Elizabeth
"Everyone at the Caliber Collision - North Hollywood gave me everything I needed. They were all really pleasant and professional. I would definitely recommend them to anyone." - Maria F.
"great job done in a timely fashion" - Constance
"First class service from Manager, receptionist and drivers as well as mechanics. Good communication with updates on repair progress. All work completed by date promised." - William
"The staff was wonderful and very helpful, professional and kind. The facility was top-notch, as if I were in Beverly Hills. The work on my car looks great. I would highly recommend, and have already done so." - Roger
"You folks were the greatest. I was treated very nicely by both the Tujunga and North Hollywood office. And the repair was well done. I'm pleased and your number one in my book. Diane" - Diane
"All employees were courteous, respectful, and professional, and they provided complete and quality work in a quicker timeframe than expected. They gave me regular status" - John
"I never had to get a car repair from a collision, so I really had no idea what the process was, however the employees made it really simple for me. They were in constant contact with me to update me on the status. The customer service was great and the employees were very nice." - Sharon
"Everyone was incredibly nice and tried to make the whole thing as convenient for me as possible. I really feel like they care about how their customer feels. I would (and will) definitely recommend them to my friends." - Sina
"Great staff...great communication!!!" - Rubye
"I liked that I was contacted 2x a week with progress reports. Everyone was very nice and professional. You did a great job on my car..several people have commented on how nice my car looks. One of my co-workers asked me where I got my car detailed!" - Bobbye
"The team did a wonderful job with the repairs and I very much appreciate their flexibility and willingness to accommodate my schedule. However, I will say that upon final return my car is quite dirty, with streaks and smears all over the inner windshield and the screen portions of my dashboard. It's nearly impossible for me to see and I had to get the car cleaned immediately." - Michaela
"The team at the North Hollywood, CA location are awesome. They are professional and very friendly. I am very satisfied with the repair that was done to my car. " - Nancy
Rated 5/5 based on 9 customer reviews.
- Erika T.