Mar 1, 2020
"I have to say that it is really rare that I would even write a review. Really good or really bad...doesn't really matter. I'll either keep coming and tell friends or never go back and tell friends. I would guess that is how it goes for most people. However, this is a very special situation. Caliber Collision was recommended to me by my insurance company. I entered the shop on a Friday to get an estimate. I was helped by a sharp technician, I can't think of his name at the moment, who walked me through what was needed and what kind of time it would take to get the job done. I have a Tacoma TRD Pro and the damage was on the front end. With the TRD Pro I had concerns with the job getting done right. It has parts on it that no Tacoma's have and it needed to be right. The Technician looked my in the eyes and stated "Trust me! It will be right". I also needed to get my own rental car so timing was a concern. He stated that he would order all the parts and when they where ready they would give me a call. He stated that it would be Monday or Tuesday of the next week. They called me on Tuesday and let me know that they where ready for me to drop off and I did. The tech stated that it should be ready by Friday or at the latest Saturday. To my surprise I received a call on Friday afternoon stating that my car was done. That saved me $40 for an extra day of rental car. When I arrived at the shop and inspected my truck it was perfect. Paint matched, parts right, and my expectations exceeded. I want to say thank you to the team at Caliber collision. I also want to say sorry to the gentleman that help me out through this process because I can't remember his name. He gave me his word and kept it. That is a rare thing these days. Thank you sir!" - anonymousJan 27, 2020
"The customer service at this establishment was impeccable. It was explained exactly how my car was going to be repaired, the procedures of my insurance company, …" - Piper H.Jan 27, 2020
"The customer service at this establishment was impeccable. It was explained exactly how my car was going to be repaired, the procedures of my insurance company, how long the repair would take and daily updates via text and phone. Now that's customer service. Anthony and Clouse, you are amazing. This girl from the Midwest loves your service. Thank you so much." - John B.Nov 7, 2019
"I went into this business and was greeted by a nice receptionist. I needed an estimate for my Mercedes Benz GLC 300 and was greeted by Anthony. He took his time and gave me an accurate estimate on my car with professionalism. I would HIGHLY recommend customers to get a estimate from Anthony at Caliber Collision on E Craig Road. Again Thanks Tony !!!!!" - anonymousOct 9, 2019
"I just got my car back from Caliber Collision shop today. I was very pleased with service advisor, Anthony Lira. He was very professional, knowledgeable and exceeded …" - Nina N.Oct 9, 2019
"I just got my car back from Caliber Collision shop today. I was very pleased with service advisor, Anthony Lira. He was very professional, knowledgeable and exceeded my expectation. His expertise in helping me keep the repair cost to a reasonable number while making my car look brand new - was awesome. I would recommend Anthony Lira at Caliber Collision to anyone looking to get their vehicle repaired." - JackOct 3, 2019
"No one wants to be in a car accident, but if you live in Las Vegas, and need body shop work, I recommend Caliber Collision. I’m so happy to say that everyone I spoke to was very professional and honest. Customer service was awesome. Anthony was was the first guy I met in the North Las Vegas branch. He explained what needed to happen in the repair process. The car needed frame repair work, this was done at the Henderson location. Gina called me almost every day to give me an update on the status of the repair and made me feel at ease that my car was going to be as good as new. I even got to meet the Manager, Kraus, who happily explained some of the process used to get the car as good as new. I will happily recommend Caliber Collision to anyone who needs body shop work. Jack" - Michelle MerloSep 30, 2019
"I didnt hate it..I was forced there by an unlicensed 15 yr old driving dads truck and she totalled my car by backing out of a parking lot at my work..nice people there."
Rated 5/5 based on 8 customer reviews.
- Joshua Allard