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Auto Body Shop: North Richland Hills Location

3936 Flory Street North Richland Hills, TX 76180 7:00 a.m. - 6:00 p.m. M-F
8:00 a.m. - 12:00 p.m. SAT

North Richland Hills  Details

Restoring you to the rhythm of your life® is our focus at Caliber Collision in North Richland Hills, TX. With collision repair services including painting, dent repair, and auto glass repair, our wish is to have you back in your vehicle as soon as we possible.

About  North Richland Hills

Here at Caliber North Richland Hills, having customer satisfaction is important to our team, and we are certain you will be pleased with our work’s premium quality. We give respect to each of our customers, and we value our customer relationships. Throughout the repair process, we will provide you with continual status updates on your vehicle so you are informed as we move quickly to restore your vehicle to pre-accident condition. We have an on-site Enterprise location for anyone requiring a rental car. No job is too big or small at Caliber North Richland.

Caliber North Richland is dedicated to providing outstanding collision repair services both today and for years to come, and we thank you for entrusting your vehicle to us. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today! You can also click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Honda


Dealer Partners



Nearby Locations



Reviews


Testimonials

- Primo SustaitaAug 15, 2019

"I don't think I have ever seen better body work ever in my live .I have been in this automobile business for 15 years . I very rarely write reviews i just wanted the techs so know i see the difference between your work and any other body shop."

- Y LETICIA VIGILMay 22, 2019

"Melissa was my contact person. She explained the process and it was exactly as she explained. I got updates on the status of the repairs and the vehicle was returned when promised. I was very pleased with the results and the customer service I received."

- David GreerApr 13, 2019

"Excellent place to get your car repaired. Melissa took care of me and quoted the repair time taking a week. Got the car back in 5 days. Not only was it quick. They washed my car and cleaned the windshield. Car looks like it just rolled off the lot. 11/10 would definitely get rear ended and take my car back here."

- Stephanie GoldsteinApr 2, 2019

"Anytime you have a incident where your automobile is wreck hits a high level stress button. Your concern is not only financial but will my car ever look the same. All these fears and anxieties vanished while taking my car to be fixed at Caliber Collision. A great Rep of the company " Robert Brown " took customer service to the next level. I'm sure he had many cars in in to be fixed. but I felt like i was the most important one. My car came out of their shop looking so awesome and there was no sign of any damage even happening. Robert and his key specialist worked miracles."

- Tyson BrazilleMar 29, 2019

"Something about the way this company brands itself drew me to their services. Lo' and behold they knocked it out of the park! Did a great repair job on replacing the housing for my side mirrors and touch up paint. On top of that the vehicle was ready on the day that was estimated."

- Lauren ShelleyMar 13, 2019

"What an incredible collision repair shop! I had my beloved Camaro (2013 SS, V8, 426 horsepower...vaaarooom!) repaired at the NRH location. Absolutely outstanding service from beginning to end. I spoke with the front desk people first. Melissa. Actually MELISSA’S as there are two. Both extremely competent, helpful, and friendly. They were both incredible guides and hosts to the process of having my car fixed. They explained everything so well. They were excellent representations of Caliber Collision and what I would come to experience. Robert Brown (Robbie) was...I’m not sure what to call him, other than my service fixer and agent He made it all happen. Incredible. He was made for his job. Know parts and service off the top of his head and explains everything beautifully. Robbie made sure the damaged parts of my car weren’t just patched, but replaced with certified Chevrolet Camaro parts - that’s HUGE. I don’t know the name of the tech that actually repaired my car (orchestrated by Robbie), but he or she did a most outstanding job. I even got my scratched hood buffed out at no charge. I’ve got a black car and EVERY imperfection can show. Caliber Collision has excellent representation in North Richland Hills. The Melissa’s and THE Robbie are beyond outstanding. All went over and above standard duty. I highly recommend this incredible business. Thank you, Caliber Collision Gang. You totally ROCK! Best, Lauren Shelley NRH, TX"

- Michael ArchuletaMar 4, 2019

"Great, personalized service!"

- James

"Robert was terrific. Kept me updated through the steps and delivered on all promises. The truck looks terrific. I will definitely recommend y’all. Thanks. "

"The car looked great and the paint job was a perfect match. I really appreciated your efficiency and professionalism." - Deann

"This is for Richland Hills, not North Richland Hills: Melissa was my service adviser and could not have been more courteous and professional. It was my first experience with a body's shop and I was very pleased with the results. I had both hail and collision damage and my car looked like new when Caliber finished w its it! Thank you Melissa!" - Susan

"Great service very professional everyone very helpful again excellent service . Thank you so much everyone." - Sarah

"Robert is very helpful,job was well done" - Don

"Very pleased with the service that I received from Caliber NRH. I have had to bring the vehicle back in a few times since my repair early last year and every time I was pleasantly surprised at the quick, no questions asked speedy response. When Caliber says "Lifetime Guarantee", they mean it. Rare in this world today!! Thanks to Aaron, Elizabeth and Steve for the great service!" - Alan

"Donald Pruett did a fantastic job of keeping me informed every step of the way. Also, Angela was helpful, polite and made me feel very comfortable while waiting. The repairs were excellent and they returned my vehicle clean and fresh. I hope I will not need these services any time soon but if I do, I will certainly return to Caliber. Thanks to all." - Jack

"I am so glad I listened to my Insurance carrier on where to take my pickup for repairs. The Flory St. location was awesome. From the customer service in front door to the final completion of my vehicle. Everyone was nice and helpful and made my visit more than I expected from a service center. These people have it down. Customer satisfaction A ++ The manager at this location Scott Corbin has set up an enjoyable experience that I will remember for a long time. Robert my customer service rep helped me thru the process perfect. Always contacting me with status reports and making me feel like a long time customer. I will and have already recommended this location to friends and possible collision customers. Thanks again Caliber Collision in North Richland Hills for taking GREAT care of my pickup." - Bob

"Caliber did a great job repairing my car. They even delivered my car to me. I feel that was going above and beyond great customer service." - Mary

"Robert Brown was a super person to work with. Very professional, friendly, and made sure my vehicle was repaired the proper way. Robert kept me informed and vehicle was repaired in a timely fashion. Thanks also to Omar. If I ever need any body work repairs on my vehicle in the future, I will certainly return to Caliber. And the 1st person I will ask for is Robert Brown. - Lloyd" - Lloyd

"5-star body work and customer forcus. My truck looked brand new. Paint matched perfectly. Plus, the folks at had cleaned the interior thoroughly, and it looked brand new, too. Can't say enough about their work and the professionalism of my service advisor, Steve Blackwell. I understand why USAA recommends Caliber Collision. They're beyond excellent." - David

"Completely Satisfied! Was hit from behind. Took my Explorer in for repair. Steve is the one that handled my work. I'm am always skeptical when taking my vehicle in for repair due to past experiences that were not so pleasant. Steve put my mind at ease from the start. He continued to impress me with daily updates and let me know exactly what was being done and the time frame to expect it. Vehicle was completed when promised and and the work was exceptional. Thank you Steve for your wonderful customer service and to those at Caliber that performed the excellent work on my vehicle. I would highly recommend to anyone seeking repairs." - Sherrie

"My car looked as good as knew. I used your Flory Street location in N. Richland Hills, TX. Robert was very helpful in explaining all the procedures and techniques for the repair of my car. He provided personal service. I would highly recommend Caliber. In fact, I already have several times." - Carolynn

"I want to thank Caliber for the excellent work you put into my car. I took the car into the North Richland Hills location, immediately I was met by Matt Brooks, EXCELLECT CUSTOMER SERVICE, Matt kept us informed and handled the insurance company and all the small details of paperwork. I want to say thank the auto body shop, the painters and the mechanics; the car is beautiful and operates as if, I had just bought it brand new. You have earned my future business and I will tell all my friends because I want to share my hassle-free experience with everyone!! This all began when my son was involved in a car accident during an ice storm. I was traumatized to see the amount of damage to the car. In the end, the car protected him, in the way the car is designed to do. Caliber came behind us and repaired all the damages that this ugly ice storm threw at us! Excellent work!!" - Elizabeth

"Not what I expected. I went in with very high expectations, but maybe that's my fault. My repair job took a little over a month to get done, when the estimated time was only 10 days. However their customer service/staff was always very friendly and very willing to help me. In the end the job that was done was great and they accommodated my every need. Even though my experience wasn't perfect, I have nothing negative to say. They have won me over and have a new client !" - Lizania

"Amazing customer service throughout the whole experience! From Geico, to Caliber, to Enterprise, everyone was so great and so quick. Only thing was they forgot to screw my gas cap to my car, but that's okay, it was an easy fix at home :)" - Cassandra

"Everyone at Caliber was very courteous and repaired my truck professionalism. My truck is a 2003 Chevy and they put it back in the same great condition that ai have kept it in since it was new. Thank you Caliber" - Ron

"Great customer service. Very prompt service. Very friendly staff" - Lawrence

"everyone at caliber were so ready to help get my car fixed and what a great job you all did. From the office people to the repair people I felt comfortable every step of the process" - Sharon

"repeat customer! friendly knowledgeable staff and high quality work!" - Linda

"Absolutely impressed. Very nice people and will go back here for ANY car problems again!" - Sara

"Jarvis was very responsive and professional. He kept me updated and I felt at ease going through the entire repair process. I got my car back and with the new paint job, it looks better than ever before. Thanks for all your help, Jarvis." - Jeff

Rated 5/5 based on 8 customer reviews.
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