Aug 10, 2019
"Great body work." - jonathan haynesJul 2, 2019
"Easiest process ever checked my car in. And it was literally fixed the same day. The receptionist was very friendly and polite. Erin and the tech came out walked the car with me and set me up with a rental. They were very professional and made me feel at ease with the repairs. Enterprise was easy. I dropped my car off at 10 am and got the call to pick it up by 3 PM. Thanks guys for the great job you did." - Tajia LinenJul 2, 2019
"My mom accidentally rear ended my brand new car in the driveway...lol I learned that that is a very common scenario and happens more often than people think. I was referred to the Caliber Collision location in Concord which is closer to me, but did not realize that they are not open on Saturday's. I then called this location and let me tell you the customer service is awesome! Especially Zach and the receptionist that just so happened to be filling in that day. I work in the customer service industry so I tend to observe how other business's treat their customers. I had to wait for a bit due to it being a last minute appointment, which I did not mind at all. They made sure to let me know everything that would need to be done to my vehicle & even called around to a few rental car companies for me. I did not have to do anything at all, except go pick up the rental (they even offered to drive me there) but luckily, I had my dad there to take me. I appreciate them letting me know that the part that needed to be replaced came damaged and they had to order a new one. Any other rinky dink repair shop would've let that one slip through the cracks. Although I was looking forward to getting my car back sooner. I thank them for their honesty and keeping me updated on the status of my baby :) My car is due to be completed sometime this week and based off of my initial experience and other reviews. I am sure that they took great care of her! A sincere THANK YOU to the team at Caliber Collision :)" - Richard AllenJun 26, 2019
"W W.T. Harris Shop Speak with Brandy. She is kind, professional and 100% knowledgeable about her business and the process." - AaronJeromeMartinJun 14, 2019
"These guys killed it. Not having my car was a very depressing experience. I’ve never had to deal with car damage prior to this. They not only put my car back together, they made it better than new. And cleaned it. It drives like a dream. Also, the customer service is fantastic! And if I haven’t bragged enough, leaving the lot isn’t where the story ends with these guys. They not only work hard to restore your vehicle, they make sure it stays that way." - Sheila WatsonMay 26, 2019
"Very nice and very good work"
"Everyone at Caliber Collision at Northlake went above and beyond to make sure I was taken care of. At the front desk I met the wonderful smile of Courtney who pulled up my information and got Enterprise on the way while Todd went with me outside. I have a 2007 Corvette Z06 and is a very prized possession of mine and my husband's and he was sure to go over all my concerns after being hit by someone who ran a red light. He noted everything and Tawnya assured me that everything would be checked and they would keep me updated. I received an email with the estimate the same day and they called to tell me they were waiting on a few items to come in and it would be ready THE NEXT DAY! I was amazed at how fast they were. Upon arrival, Courtney, once again with a big smile greeted me. I turned in my rental and Todd and Tawnya went over what was done to my car. Nelson, the technician, went beyond what he needed to do to make sure my car was better than before. A fender liner had to be replaced and he looked at the other side and noticed that was dull, he cleaned and painted the other liner to make sure everything matched. I am beyond happy with the work that was done and the level of professionalism I received from this shop. I would absolutely recommend them to everyone I know." - Ashley
"Caliber Collision took great care of my car after it was broken into January 2, 2017. The folks at the Harris store contacted Enterprise for me, got the car down to the Matthews store to expedite repairs, and had it brought back to Harris Boulevard. Todd found an issue with my interior door handle that required ordering some parts and keeping my car a few more days. But I sincerely appreciate his catching that issue or else I'd have had problems opening my door. When I picked up the car it was clean and looked awesome. I sincerely appreciate the staff's courtesy, professionalism and attention to detail. It made an unpleasant experience a little more bearable. I will recommend these folks to anyone! " - Jen
"An easy and fast experience with repairing my car. I highly recommend Caliber Collision for a job well done." - Arleen
"I struck a deer with a 4 month old car. Took it to Caliber and they were able to schedule an appointment right away. Zach was fantastic in keeping me informed. Car was returned like brand new. They earned my business should anything happen again." - Joe
"I am very pleased with the service, quality and pricing offered from Caliber Collision, especially Sean Dillon. He went above and beyond. His professionalism and service were very much appreciated! Thank you!" - Gabby
"Very knowledgeable and excellent service - very thorough! They kept me updated by text and my car was ready days before the quote date. Would highly recommend them." - Sharon
Rated 5/5 based on 6 customer reviews.
- Sara Miller