Jan 15, 2020
"Good Service! Professional!" - Tee TaylorJan 11, 2020
"Great Place! The African American Female at the desk is great. Very Professional and Polite." - Hanna BranciforteJan 6, 2020
"Excellent work done in our vehicle. Excellent customer service!" - Marcus TillmanDec 22, 2019
"Great work!!!" - Bryanna LewisDec 11, 2019
"The receptionist/front desk staff Madison was very patient with me. I had no idea what I was doing, as this is my first accident. And she worked with me through the process and explained everything. Thankful for her! Mike was my repairman and he called and updated me throughout the process of my car being fixed which i appreciated. Edited to add that there was a mistake in my repair and they fixed it instantly. No questions or comments or hesitations. They set me up in another rental, fixed the problem, even topped my gas off, and returned my car the very next day. I will always come to them. Thank you guys!" - Susan CarrNov 8, 2019
"Did a fantastic job on my car! Very happy with the workmanship and with the Caliber employees. Mike shepherded my car through the repair process and kept me informed all along the way. The work was actually finished a half day sooner than was originally expected and that was nice" - R BNov 8, 2019
"They do great work here!"
"Everyone at Caliber Collision at Northlake went above and beyond to make sure I was taken care of. At the front desk I met the wonderful smile of Courtney who pulled up my information and got Enterprise on the way while Todd went with me outside. I have a 2007 Corvette Z06 and is a very prized possession of mine and my husband's and he was sure to go over all my concerns after being hit by someone who ran a red light. He noted everything and Tawnya assured me that everything would be checked and they would keep me updated. I received an email with the estimate the same day and they called to tell me they were waiting on a few items to come in and it would be ready THE NEXT DAY! I was amazed at how fast they were. Upon arrival, Courtney, once again with a big smile greeted me. I turned in my rental and Todd and Tawnya went over what was done to my car. Nelson, the technician, went beyond what he needed to do to make sure my car was better than before. A fender liner had to be replaced and he looked at the other side and noticed that was dull, he cleaned and painted the other liner to make sure everything matched. I am beyond happy with the work that was done and the level of professionalism I received from this shop. I would absolutely recommend them to everyone I know." - Ashley
"Caliber Collision took great care of my car after it was broken into January 2, 2017. The folks at the Harris store contacted Enterprise for me, got the car down to the Matthews store to expedite repairs, and had it brought back to Harris Boulevard. Todd found an issue with my interior door handle that required ordering some parts and keeping my car a few more days. But I sincerely appreciate his catching that issue or else I'd have had problems opening my door. When I picked up the car it was clean and looked awesome. I sincerely appreciate the staff's courtesy, professionalism and attention to detail. It made an unpleasant experience a little more bearable. I will recommend these folks to anyone! " - Jen
"An easy and fast experience with repairing my car. I highly recommend Caliber Collision for a job well done." - Arleen
"I struck a deer with a 4 month old car. Took it to Caliber and they were able to schedule an appointment right away. Zach was fantastic in keeping me informed. Car was returned like brand new. They earned my business should anything happen again." - Joe
"I am very pleased with the service, quality and pricing offered from Caliber Collision, especially Sean Dillon. He went above and beyond. His professionalism and service were very much appreciated! Thank you!" - Gabby
"Very knowledgeable and excellent service - very thorough! They kept me updated by text and my car was ready days before the quote date. Would highly recommend them." - Sharon
Rated 5/5 based on 7 customer reviews.
- Sheila Herndon