Mar 18, 2020
"They made this experience, which would’ve been a headache anywhere else absolutely stress free. Daily updates everyday and so fast with updates. I’ll never go anywhere else." - Mikayla ChurchMar 12, 2020
"My car was hit by someone and had quite a bit of damage. Caliber was recommended to me by several people and I was not disappointed. Casey was awesome with keeping a line of communication open when it came to any repairs they were doing, and was more than patient when I had questions or concerns. Todd was also extremely professional, which I appreciated. They will go above and beyond to address any concerns you have. Also want to give a shout out to Maddison at the front desk, thanks for always being so nice when I came in. :) 10/10 would recommend Caliber." - Karen MannMar 11, 2020
"Excellent Customer Service" - Robert HarmsFeb 29, 2020
"Great service" - Katie ChampionFeb 25, 2020
"This shop is great, Casey did an awesome job at keeping me updated and getting my car repaired in a timely manner. Looks good as new ☺️" - Zeke WoodwardFeb 19, 2020
"They are well run and did what they said they would do." - Holly H.Feb 17, 2020
"Honda Warranty Item fixed! Peeling paint on roof gone! Caliber striped old peeling paint and re-painted roof. Now it's shiny white! Thanks Service Advisor, Casey Sweeney for your help! Also, friendly staff at front desk!"
"Everyone at Caliber Collision at Northlake went above and beyond to make sure I was taken care of. At the front desk I met the wonderful smile of Courtney who pulled up my information and got Enterprise on the way while Todd went with me outside. I have a 2007 Corvette Z06 and is a very prized possession of mine and my husband's and he was sure to go over all my concerns after being hit by someone who ran a red light. He noted everything and Tawnya assured me that everything would be checked and they would keep me updated. I received an email with the estimate the same day and they called to tell me they were waiting on a few items to come in and it would be ready THE NEXT DAY! I was amazed at how fast they were. Upon arrival, Courtney, once again with a big smile greeted me. I turned in my rental and Todd and Tawnya went over what was done to my car. Nelson, the technician, went beyond what he needed to do to make sure my car was better than before. A fender liner had to be replaced and he looked at the other side and noticed that was dull, he cleaned and painted the other liner to make sure everything matched. I am beyond happy with the work that was done and the level of professionalism I received from this shop. I would absolutely recommend them to everyone I know." - Ashley
"Caliber Collision took great care of my car after it was broken into January 2, 2017. The folks at the Harris store contacted Enterprise for me, got the car down to the Matthews store to expedite repairs, and had it brought back to Harris Boulevard. Todd found an issue with my interior door handle that required ordering some parts and keeping my car a few more days. But I sincerely appreciate his catching that issue or else I'd have had problems opening my door. When I picked up the car it was clean and looked awesome. I sincerely appreciate the staff's courtesy, professionalism and attention to detail. It made an unpleasant experience a little more bearable. I will recommend these folks to anyone! " - Jen
"An easy and fast experience with repairing my car. I highly recommend Caliber Collision for a job well done." - Arleen
"I struck a deer with a 4 month old car. Took it to Caliber and they were able to schedule an appointment right away. Zach was fantastic in keeping me informed. Car was returned like brand new. They earned my business should anything happen again." - Joe
"I am very pleased with the service, quality and pricing offered from Caliber Collision, especially Sean Dillon. He went above and beyond. His professionalism and service were very much appreciated! Thank you!" - Gabby
"Very knowledgeable and excellent service - very thorough! They kept me updated by text and my car was ready days before the quote date. Would highly recommend them." - Sharon
Rated 5/5 based on 7 customer reviews.
- Tiffany Kingsmore