Sep 17, 2020
"I had a great experience with this company. When I first got there one of the mechanics helped me find someone to speak to and everyone was so polite, so professional and proficient. I went to Caliber collision to get new rain guards installed and get an estimate for my front bumper and I must say I was impressed. I worked with Todd Gragg and he was exceptional and had a great energy that I really appreciated. Overall I had a great experience and I will definitely be returning back for my remaining services." - Natalie MadisonSep 13, 2020
"They were polite, professional, practicing social distancing and clean." - Sharon RansomAug 15, 2020
"Haven't got our truck back but we have gotten good feedback"
"Everyone at Caliber Collision at Northlake went above and beyond to make sure I was taken care of. At the front desk I met the wonderful smile of Courtney who pulled up my information and got Enterprise on the way while Todd went with me outside. I have a 2007 Corvette Z06 and is a very prized possession of mine and my husband's and he was sure to go over all my concerns after being hit by someone who ran a red light. He noted everything and Tawnya assured me that everything would be checked and they would keep me updated. I received an email with the estimate the same day and they called to tell me they were waiting on a few items to come in and it would be ready THE NEXT DAY! I was amazed at how fast they were. Upon arrival, Courtney, once again with a big smile greeted me. I turned in my rental and Todd and Tawnya went over what was done to my car. Nelson, the technician, went beyond what he needed to do to make sure my car was better than before. A fender liner had to be replaced and he looked at the other side and noticed that was dull, he cleaned and painted the other liner to make sure everything matched. I am beyond happy with the work that was done and the level of professionalism I received from this shop. I would absolutely recommend them to everyone I know." - Ashley
"Caliber Collision took great care of my car after it was broken into January 2, 2017. The folks at the Harris store contacted Enterprise for me, got the car down to the Matthews store to expedite repairs, and had it brought back to Harris Boulevard. Todd found an issue with my interior door handle that required ordering some parts and keeping my car a few more days. But I sincerely appreciate his catching that issue or else I'd have had problems opening my door. When I picked up the car it was clean and looked awesome. I sincerely appreciate the staff's courtesy, professionalism and attention to detail. It made an unpleasant experience a little more bearable. I will recommend these folks to anyone! " - Jen
"An easy and fast experience with repairing my car. I highly recommend Caliber Collision for a job well done." - Arleen
"I struck a deer with a 4 month old car. Took it to Caliber and they were able to schedule an appointment right away. Zach was fantastic in keeping me informed. Car was returned like brand new. They earned my business should anything happen again." - Joe
"I am very pleased with the service, quality and pricing offered from Caliber Collision, especially Sean Dillon. He went above and beyond. His professionalism and service were very much appreciated! Thank you!" - Gabby
"Very knowledgeable and excellent service - very thorough! They kept me updated by text and my car was ready days before the quote date. Would highly recommend them." - Sharon
Rated 5/5 based on 3 customer reviews.
- Tanika Williams