Sep 14, 2020
"Such a wonderful group of people to work with! I was involved in a automobile accident and stress was already at its peak as well as physical pain. However it was a relief to have my car repaired with friendly, kind people who understood the situation. Renee was an absolute joy to work with, caring and understanding. Everything that I asked for Renee was able to care for me. His services were on time and very down to earth. He explained everything to me in detail so I could understand. I would highly recommend this place because of his service! Thank you so much again Renee!" - Lee FennellAug 28, 2020
"They were very professional. I was happy that they kept me informed of the progress on the work on my car. It was done it a timely manner." - Gabe W.Aug 28, 2020
"Mike and Daniel were very professional and helpful throughout the process of getting my wife's car fixed after and object flew into her lane and damaged her car, at night, when she was on her way to work. Two separate times they came to my house and pick up my wife's car after the vehicle was having problems that was likely unrelated to the accident. After the second time, they dropped my car off at the dealership for me. Caliber made this tedious process easy and convenient for me, they were full service and worth the money. They even fought with the dealership on my behalf, telling them that this issue with the battery was not related to the accident and that they need to fix this and not charge us because this issue is covered under their warranty. Overall, I am extremely satisfied with the service I received at Caliber Collision, I highly recommend them, and will use them again in the future, for the next time a flying object decides to hit my wife's car." - Diego VillarbaAug 18, 2020
"I worked with Mike and Derek and I've been here a few times for repairs. They did an amazing job! Mike was detailed with the quote and transparent. It was clear they only wanted to charge for the necessary repairs. He made sure my car came back looking new. Derek made sure to follow up with the repair as it occurred and kept me updated. He was even kind enough to take me to my rental car when Enterprise could not pick me up. Needless to say, Mike, Derek and the rest of the team at this Caliber go above and beyond to make sure your headache turns into relief. I will be sure to come back if I ever need repairs and I will recommend friends, family and fellow Google users to this specific Caliber." - Kurt J.Aug 18, 2020
"If you are looking for an auto repair shop which denonstrates excellent customer service, integrity, and outstanding work, then this Caliber is the place for you. Mike, Derek, and the team at this location ensure you receive all the information to make an informed decision and get the necessary repairs for your car. I've been here twice and so far, I don't see any reason to go elsewhere. The preliminary quote was written up quickly, the timeliness for repair were exact and even less one time. Honesty and transparency is not always common but I'm glad I decided to stop by here. Mike and Derek made sure their work was superb and flawless. I would recomend this Caliber to friends and family and fellow users on Yelp. They sure give you a peace of mind when you leave and pick up your car." - Eileen F.Jul 24, 2020
"Progressive Insurance sent me to Caliber but I will never go anywhere else after this first experience. It starts with a phone call, and the person on the other end of the phone (Mike) was so friendly and polite. When I brought my car in, I dealt with Rene and he also was friendly, and was patient with all of my questions. I needed a ride home after dropping my car off and Mike had already told me he would (and I live in Claremont, which is not around the corner). Rene kept in touch with updates and my car was ready when promised -- and it looked BEAUTIFUL. Thank you to everyone at Caliber!" - Ray G.Jul 23, 2020
"Andres was awesome! This was my 1st accident and he walked me through the process and answered all my questions and calls. I love how the paint matches perfectly with the rest of my car. I also liked how the rental process was easy I didn't have to worry about an Uber or anything the rental came to me while I signed the paperwork for the repairs. From the front desk to the repairs everyone did great. I'm truly happy and hope I don't have to go back but if I do need more repairs I will definitely be going back to caliber in Ontario, CA.Thanks guys :-)" - Therese
"The staff was very nice, professional and very helpful! They are my angels! I was on my way back to Phoenix, AZ and my bumper lost a couple bolts so the left side was hanging off. They saved the day and fixed it temporarily so that my family and I can make it home. Thank you all from the bottom of my heart. You guys are amazing! " - Rosanne
"My experience with caliber collision was amazing , my car looks brand new , they cleaned the interior and washed my car. Thank you to Daniel and everyone else there. My experience was great."
"I have to recomemded this body shop they just know what their are doing, my car look like new after they fixed and I do not have to going back for any re doing.
I am so happy with the job and service they provided." - Mayja
"Staff and Receptionist:
-Outstanding! Had a really great experience dealing with these people. Ashley and Jerry made my visit a welcome and easy time, they were both so kind, considerate, and helpful. I left without any unanswered questions or concerns.
Service: Quick and satisfying. Jerry kept me informed and helped me get my car in time for work.
I recommend going to Caliber Collision (Ontario) for your repairs." - Jacob
"Just picked up my car and it looks perfect. Everyone we dealt with at Caliber Collision on Wineville in Ontario was professional & knowledgeable. I was kept informed throughout the process. They were on time and pleasant to work with. Highly recommend this location!" - Theresa
"Your service was superior! Your people were very professional! I will recomend your service to anyone!" - Debbie
"I was very satisfied in the quick and professional service I recived. I would recommend your services to anyone. Five star service in my book." - Gaudencio
"Mr Adrian Aldama has been very helpful as well as the rest of the employees at ontario center. Car was fix as perfect and on timely manner. Highly recommended !!!!!" - Joselito
"Alex was great and very attentive! He definitely kept me in the loop of everything that was happening with my car. It was even completed a day early! :)" - Deidra
"Very polite and courteous. Got me out within one day!!!!! Will be a customer for life." - Johathon
"Excellent service and very responsive. Renne Najarro was excellent in his communication and support." - Jai
"Great speedy service! Rudy at the Ontario location provided excellent customer service. He had a lot of knowledge, answered all of my questions and was very polite. I will definitely refer a friend. Thanks for having employees that show good customer service still exist." - Shana
"This is the best collision center I've ever dealt with. The personnel are by far the most professional in the industry. My vehicle was ready on time and looks great!" - Lisa
"5-star experience. I've never had to bring my car in for a fender bender before, but I was very pleased with the outcome. The service was outstanding and I recommend them highly. Thank you Caliber" - mary
"What started out to be a bad experience turned into a great experience. The team at Caliber in Ontario provided the best customer service I've ever had, led by Renne Najaro everything was taken care of. From the moment I walked into the shop with a wrecked vehicle I was taken care of, from the quote, to contacting my insurance company to arranging for a rental car. I was kept up-to-date with the repairs and the car was returned ahead of schedule. Great job Caliber!!! We need a Caliber in Mission Viejo." - John
"I've never had to take my car in for repair and I thought it was going to be trouble but it was a very nice experience everyone was very friendly and explained everything and answered all my questions, if I ever need or know of someone who needs repair done to there car, I will give them Caliber Collisions number. Thank you" - Lydia
was very polite and professional.
Fast service and very well done!
Thank you Sir." - Cesar
"Great Job! they fixed our car in a timely fashion and got it back just like new. Again great job. To Greg, Mike, & Rene, they kept my wife and I informed at where they were with the repairs every couple of days by phone and e-mail. that was new to us. We haven't had to have our cars repaired at a body for at least 4 years and other places we have been we had to find out what's what with our car. Keep up the great work and thank you for the nice work. Mike R." - Michael
"I almost never write reviews but I thought the service I received from Renne Najarro at the Ontario, CA location was amazing. He was fast, friendly, and made me feel taken care of. Definitely need more people like him in the world. Thank you so much!!" - Jennifer
"Had a great experience!!! Was kept in the loop the entire time. They sent texts on the update of my vehicle AND my vehicle was done before it was suppose to be. These guys are FANTASTIC!!!! I won't go anywhere else with my vehicle and I will definitely refer friends and family in need of a great collision repair shop to Caliber. Thanks guys!!!!!!" - Brandi
"What a great job they on my Mercedes E350. It looks new after it was cover with glue that fell out of a pickup truck." - Doug
"Wonderful service! The personnel are professional and also friendly. Jerry kept me up to speed on my car's progress. Car was ready on time as promised and looks great. Thank you for making this so easy!" - Tamara
"I had my car in twice in one month. Todd Bennett at the Pomona, CA (Towne Ave) location was outstanding. I appreciated his friendliness, professionalism and candor. The work completed far exceeded my expectations. Good quality, on time and supported my schedule to get to and from the shop. My best experience at a car collision repair shop. Thank you Todd!" - Lyle
Rated 5/5 based on 9 customer reviews.
- Melissa C.