Jan 16, 2020
"Customer service was exemplary and unbelievable. I have dealt with this shop several times and the people that work here are like family. They strive to do the best and they come through. Attention to detail was exceptional. I will be back when and if I need to. I cannot recommend this business any higher. Totally pleased. RG" - GeneJan 9, 2020
"Great service and great quality of paint!" - Rick V.Jan 4, 2020
"What superlative adjectives can I give to Caliber Collision ? Fabulous, professional, courteous - they SURE are as good as I had heard - and read - about Our assigned Rep, Anthony, kept us informed every step of the way; they even took us home after we dropped off our car and picked us up. Excellent workmanship done in a very timely manner. Close to our home in Saddkebrooke so that was convenient too Their customer service should be a role model for all industries !! No one likes the situation of needing to use an auto body repair shop, but if you do, Caliber Collision should be the one to call !!" - Loren D.Jan 2, 2020
"After an unavoidable collision, my car suffered some front end damage. My insurance company offered me a choice of repair shops, and Caliper Collision was closest. Caliber did an excellent job of repairing the car. They gave me an estimate of the completion date, and they met it exactly; how rare is that? A special nod to their customer liaison Jessica; she kept me updated every step of the way, so I didn't have wonder about the repair status. When I got the car back, not only did it look like new, they even cleaned it, inside and out. That's no small feat, considering the amount of dog hair on the floor, and doggie nose smudges on the back windows! I highly recommend this repair shop." - Mella MartinezDec 25, 2019
"My car was well taken care of in a timely manner. The employees are very professional and knowledgeable." - Colleen McKaughanDec 23, 2019
"They did great work and provided wonderful customer service." - Colleen M.Dec 23, 2019
"I had no prior experience with Caliber Collision, but my insurance company recommended them, so I went there. Lynn made it so easy, and provided great customer service. She gave me and the insurance company a detailed estimate. She also arranged for the rental car provided by my insurance. They had my SUV for about a week, and she called every few days with an update. The work on the car was excellent. I could not tell that it had ever been damaged, and my husband, who is very particular, also thought the work was excellent. I would recommend Caliber to anyone needing collision repairs." - Mary Page J.Dec 19, 2019
"We went in to get an estimate on repairing a bumper. We had been told it was going to cost $900 and would have to be replaced. Lynn Ruter, Caliber collision Oro valley,was our angel for the day. She looked at the bumper she fiddled with it she said I can glue this with some really good glue we have an that's all you need. She did and she did not charge us and it was such a beautiful gift. Caliber collision was excellent to deal with." - William PrenticeDec 10, 2019
"Very efficient with top notch communicators." - John
"Anthony went out of his way to get me in and out in a timely manner, the job was performed perfectly, and the car looks like new. I'm a satisfied customer, and will recommend Caliber to others."
"When we couldn't figure out what was making a "clicking" noise after the repairs had been done, Caliber went above and beyond to get it taken care of. What could have been a very frustrating situation was handled very professionally. Bill, the manager, actually met me after work one night to try and diagnose what was wrong. Strange to say that I will "miss" coming into the shop. I couldn't have been happier with this location! Thanks Bill, Debbie, Chris, Raylene and Tonya!!" - Amy
"Excellent work and service...better than the dealership's body shop for customer service! Thank you." - Russell & Peggy
"I found everyone to be very kind & helpful. The car looked great when the repairs were done" - Dorothy
"My vehical is registered and insured in Canada. The accident was covered by Farmers Insurance in the United States.
This was my first dealings with any American Body Shop. I could not be happier with the experience. Service was excellent as was the repaired damage to my vehical." - Jim
"Patrick and Raylene took very good care of. Above and beyond." - Gary
"I came to Caliber Collision when my car was damaged. My insurance recommended them. Cory was my representative and was amazing from start to finish. From the moment I walked into the shop I knew I would be taken care of. Cory made sure that all the repairs were done as quick as possible. He checked in often to keep me up to date on the status of my car. I am pleased with the work that was done on my car. All the staff that I spoke with were curteous and knowledgeable. Thank you for a great experience." - Angela
"My truck came here after an accident I was in. Caliber Collision did an excellent job of restoring the damage. I am very satisfied with their work and highly recommend them to all who need damage repaired!" - June
"Execllent Service, superb workmanship; would highly recommend!" - dawn
"Such a great experience ! To have a company do great work and do exactly what they saiid they would. They said they would take care of everything and THEY DID," - Anita
"Excellent, on time repair" - Pope
"Very pleased with the work done and especially the great help of Debbie Lockrey ...... she is superb !!! This is at the Oro Valley AZ location" - LAWRENCE
"Couldn't recommend them more highly. Super people, super work." - Sue
"Got great service. Reps showed genuine interest, took the time to explain things, took my schedule into account and made the repairs and delivered on schedule. Car looked great afterwards. My family has had two vehicles done by this location. Both times they were outstanding." - Benjamin
"I can honestly not think of anything you could have done better - for both me and the neighbor whose car i dinged. Thank you." - John
"Very happy. I just posted a 5-star review on Yelp:
I have used Oro Valley Caliber Collision twice: about 2 years ago for some minor damage to a BMW 3 series, and just recently for minor damage to a Porsche Boxster.
In both cases they were courteous and professional from start to finish. They worked hand-in-hand with my insurance company, got us in quickly for an estimate, again for the repairs, called us with updates if need be, and most importantly the cars were repaired in timely fashion to just-like-new condition.
I'm not sure what more I could ask for. I will use them again if the need arises." - Rob
"I agree with Sue, I highly recommend everyone. A1 service. Sharon" - Sharon
"They do excellent work. It looked like nothing ever happened to the car." - May
"A good job, quickly accomplished, looks good." - Larry
"I recently had the unpleasant experience to visit Caliber Collision Ctr. In Oro Valley, Az. Who really likes to go to a Body Shop ?However, the people I came in contact with, the lady at the front desk as well as Cory or Patrick were most friendly,pleasant and competent . While it took longer than I expected to get my car back, they and their crew done an excellent job at a reasonable price to get my car looking like new again.
Fritz Fauser" - Fritz
"I was just really happy with the work, and everything they did was more than what they had to." - Deborah
"I couldn't be more pleased with the service I received. Debbie Lockrey went above and beyond to take care of my situation. All the guys in the shop were very friendly as well." - Richard
"The repair facility was recommended by USAA. Debbie and Bruce were Professional, polished, personable and precise. The end result was absolute perfection." - Ron and Sherri
""Probably the best service I have had! Very friendly and efficient." - Patrick
"After a really bad experience with Watson Chevrolet (insurance sent us there), Caliber was an amazing surprise. Excellent work and service, and the people were so helpful and considerate. Thank you!" - Glenis
Rated 5/5 based on 9 customer reviews.
- Richard Grinstead II