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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

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Auto Body Shop: Palo Alto Location

2029 Old Middlefield Way Palo Alto, CA 94043 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Palo Alto  Details

Located in Palo Alto, CA, Caliber Collision is committed to having you back in your vehicle as soon as possible as we restore you to the rhythm of your life®. We offer collision repair services including painting, dent repair, and auto glass repair, and all of our work is delivered with the highest level of auto body repair and customer service. With our Palo Alto location, we are accessible to anyone in the Silicon Valley including Menlo Park, Mountain View, and San Jose. For anyone requiring a rental car, we have an Enterprise location close by. Our work is guaranteed through a written lifetime warranty, and we are here to assist you with whatever repair services your vehicle requires.

About  Palo Alto

For Caliber Palo Alto, we are equipped to serve families, business fleets, and dealerships. Having customer satisfaction is important to our team, and we know you will be satisfied with the results. We respect all of our customers and value our customer relationships. During the repair process, we will regularly update you on your vehicle’s status so you are informed as we return your vehicle to pre-accident condition. No job is too major or minor for us to handle.

Caliber Palo Alto is ready to serve the Palo Alto area with exceptional repair services, and we thank you for entrusting your vehicle to us to repair both today and in the future. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Jefferson WhiteMar 2, 2020

"I am very pleased and happy with Caliber Collision! I got out late on Friday and I wouldn’t be able to pick up my car until Monday but they offered to open up the shop on the weekend so I could pick up my car so I could have it for the weekend. If this isn’t excellent customer service then I don’t what is! Thank you Caliber I will definitely be coming back here again."

- N V.Feb 15, 2020

"Have been coming to this location for a few years. Staff are very responsive. Quotes are reasonable. If you are going through insurance they take care of everything co-ordinating with insurance. My goto place anytime I need body repair work for my car."

- Matthew C.Feb 10, 2020

"I went in last week to get some scratches minimized on my Subaru, and the work that they did is definitely top notch. I was a little bit worried because some of the scratches were fairly deep, but they removed most of them and made the deep ones much less noticable. They worked quickly, efficiently, and for a good price. I'm so satisfied with their work that I'm going back in tomorrow for an estimate on a rear end collision I was recently in. I trust them with all of my bodywork needs and highly recommend them. Shout out to Milton and Christian for working hard and fast to get my car looking good again. I really appreciate it and they're my go-to-guys for anything to come up in the future."

- Vicky B.Feb 9, 2020

"Sonya gave me great customer service. I brought my car in because I thought they're we're dents on the doors. It ended up being just suction cups Marks from the manufacturer when they put the doors on. She just had them buffed it out for me."

- Grace MercadoJan 22, 2020

"So happy with this location and all that they’ve done for me. The staff is extremely friendly and always welcomed me with smiles. Shine was such a pleasure to work with in person and over the phone. I had a chance to speak with Chris and he was very clear about how the process would go and left none of my questions unanswered. Love their customer service! I will definitely recommend this place to all my friends and family from here on out."

- Angela A.Jan 10, 2020

"I recently went to caliber collision because someone smashed into the back of my brand new Dodge. I was so nervous because I've never been in an accident and I didn't know if my brand new car would ever look the same. When I went in I spoke with Sonya Gonzales, she is a service advisor. She was able to calm me down and put my mind at ease. She was very professional and took care of everything for me. My truck looks brand new again and my kids and I are back on the road. Thank you so much, I would definitely go back. Keep up the good work caliber collision"

- Pam J.Dec 14, 2019

"My car I had a bumper accident. Called Amerprize. They recommended Calliber in Mt View. I called, made arrangements for a quote the same day. Took car in 2 weeks later. Once quote was approved. Called Calliber on Monday 12/9, was given appointment for 12/1]/19. I was told by Spnja 5 -days. I found Sonja, was competent and professional. Fastforward, called Dec 1st., spoke to Sonja. Picked up rental car on Tuesday 9/10/19. Sonja explained, it should take 5 - days car was ready in 4- days on Thursday 9/12/19. Picked car up, dropped off rental car to Calliber. I appreciate, that I did not have to make two stop at Enterprise then Calliber. I found Sonja, In the office by herself. From what I had observed. Sonja, greeted me. Sonja, wanted to make sure I looked and was satisfied with quslity/work. I was, paid. Sonja, provide exceptional Customer Service and was accountable and stood by her word. Thank you Sonja Gonzalez; appreciate your professionalism Nd great customer service."

- Eric T.Oct 26, 2019

"I referred my aunt to this location for an estimate and she like them soo much she asked me to write this review for her. They repaired her bumper and trunk lid and you can't even tell it was damaged. Thank you to Chris and Shine!"

- Natalie C.Oct 22, 2019

"Came here after I got into a fender bender. The paint on my car was completely messed up and I was left with several dents. However, thanks to the help of Shine and Milton, my car is looking just as great and new when I first got it! The estimates I received were fair and the work was completed in a timely manner. Each time I had to interact with the staff, they were very helpful and kept me in the loop with amazing communication. I am so happy that I chose this location and this shop, if I ever need anything done again, I am definitely coming here. Highly recommend this location, thank you again Shine, Milton, and Caliber Collision!"

"Great Job! Right on Time, Thank you" - Rose Ann

Rated 5/5 based on 9 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.