Jan 22, 2020
"So happy with this location and all that they’ve done for me. The staff is extremely friendly and always welcomed me with smiles. Shine was such a pleasure to work with in person and over the phone. I had a chance to speak with Chris and he was very clear about how the process would go and left none of my questions unanswered. Love their customer service! I will definitely recommend this place to all my friends and family from here on out." - Angela A.Jan 10, 2020
"I recently went to caliber collision because someone smashed into the back of my brand new Dodge. I was so nervous because I've never been in an accident and I didn't know if my brand new car would ever look the same. When I went in I spoke with Sonya Gonzales, she is a service advisor. She was able to calm me down and put my mind at ease. She was very professional and took care of everything for me. My truck looks brand new again and my kids and I are back on the road. Thank you so much, I would definitely go back. Keep up the good work caliber collision" - Pam J.Dec 14, 2019
"My car I had a bumper accident. Called Amerprize. They recommended Calliber in Mt View. I called, made arrangements for a quote the same day. Took car in 2 weeks later. Once quote was approved. Called Calliber on Monday 12/9, was given appointment for 12/1]/19. I was told by Spnja 5 -days. I found Sonja, was competent and professional. Fastforward, called Dec 1st., spoke to Sonja. Picked up rental car on Tuesday 9/10/19. Sonja explained, it should take 5 - days car was ready in 4- days on Thursday 9/12/19. Picked car up, dropped off rental car to Calliber. I appreciate, that I did not have to make two stop at Enterprise then Calliber. I found Sonja, In the office by herself. From what I had observed. Sonja, greeted me. Sonja, wanted to make sure I looked and was satisfied with quslity/work. I was, paid. Sonja, provide exceptional Customer Service and was accountable and stood by her word. Thank you Sonja Gonzalez; appreciate your professionalism Nd great customer service." - Eric T.Oct 26, 2019
"I referred my aunt to this location for an estimate and she like them soo much she asked me to write this review for her. They repaired her bumper and trunk lid and you can't even tell it was damaged. Thank you to Chris and Shine!" - Natalie C.Oct 22, 2019
"Came here after I got into a fender bender. The paint on my car was completely messed up and I was left with several dents. However, thanks to the help of Shine and Milton, my car is looking just as great and new when I first got it! The estimates I received were fair and the work was completed in a timely manner. Each time I had to interact with the staff, they were very helpful and kept me in the loop with amazing communication. I am so happy that I chose this location and this shop, if I ever need anything done again, I am definitely coming here. Highly recommend this location, thank you again Shine, Milton, and Caliber Collision!" - Ashley D.Sep 28, 2019
"Unfortunately i was recently involved in a hit and run on my brand new car. After speaking to different body shops I could tell they weren't the right fit for me, but then I found this one! My service advisor was Sonya. She really went and above and beyond to take care of me in this stressful situation. She was very attentive and thorough during my entire process with emails and phone calls and explaining everything in depth to me. She's really on top of her game ! I now know if anything like this happens again I'll be in trusted hands. I really appreciate the Caliber Collision team !" - Juan C.Sep 15, 2019
"I took my Sienna to repair a badly damaged door. Service was great: - Kept me informed all the way - Rushed to finish before a planned road trip, and delivered one day before original estimate - Handled all insurance (Liberty Mutual) - There was a minor issue with the paint. They took the car back, repainted the entire door, and paid for a rental in the meantime. Eric T was my advisor and was amazing the whole way." - Astrid G.Aug 23, 2019
"Fabulous customer service! I beached the back of the car and the bumper was unhooked on both sides. Caliber Collision in Mountain View took me in immediately without an appointment, fixed it in about 5 minutes, and did not let me pay for it. The staff was friendly, courteous, and extremely efficient and helpful. This was outstanding! I can highly recommend them." - Jeff R.Aug 14, 2019
"Thank you @chris and the team here at Caliber. Chris went up and beyond to help me and got my car fixed . He provides you with genuine suggestions and guides you through the process . If you are first timer I would like you all to recommend to come and have Chris and his team help you cause if not for Chris . The Service king and the my Insurence would have Messed me up ."
"Great Job! Right on Time, Thank you" - Rose Ann
Rated 5/5 based on 9 customer reviews.
- Grace Mercado