Feb 13, 2020
"Somebody hit my black Nissan Sentra and ran while it was in the Target parking. It got a paint scuff. I was very upset. It was my car anniversary. I searched google and I found this place for auto body work. I met Alex the general manger here. He was very welcoming and helpful. He buffed and polished my car. Most of the paint scuff and scratches gone. It was a relief. So I thought I have to leave this review to let other knows how good they are and they give really good customer service. I am sure Alex and his team can help others for variety of auto body works. Thanks Alex" - Joy A. P.Feb 12, 2020
"I took my car to the Pasadena, CA location on E. Colorado Bl after a crash. I was very pleased. They gave me realistic information about how long my car would be in their shop and kept me updated as progress was made during repairs. I don't hope to have a need for them again but would absolutely return if I had more bad luck." - Mary S.Feb 7, 2020
"Jordan was very helpful and the location was super friendly. I have a lease and needed to get some scratches buffed out before turning it in. Jordan did it on the spot! Its always important to find car repair places that feel comfortable and friendly... where you don't feel swindled. I would definitely recommend this place." - Jeffery H.Feb 4, 2020
"I tend to post reviews on businesses that are really great or sadly lacking. Happily, today, I have just finished working with Jordan Ware at Caliber Collision. Jordan provided truly above and beyond service as I went through the process of having some bodywork done. He kept me perfectly informed on timing, cost and then delivery back to me of my truck. Caliber Collision has a lot of affable smiling people. You don't get the impression you're being run through a professional predatory process as many of the dealerships can do to customers. And the finished product...beautiful. As it turned out, my insurance company also likes the work of Caliber Collision. So it all worked out. But, I have to say, the combination of Jordan Ware, and his employer Caliber Collison, left me with a sense of having dealt with some honest and efficient people. They help take the sting out of why you go to a collision center in the first place." - Kerri Z.Jan 28, 2020
"Ran over something on the fwy and had to have front end damage work done. Found them via Yelp reviews. These guys were fast acting, courteous, and explained things step by step. Anthony kept me updated constantly on the status and didnt charge me a penny over my deductible. Heck they even washed and vacuumed my car... This will be my go to shop again if need be. Thanks guys." - Benjamin D.Jan 22, 2020
"I went into caliber collision for some work that needed to be done to my vehicle. Anthony Ramirez was there to help me with any concerns and questions that I had. He was very professional and knew exactly what he was talking about. He was very timely and efficient throughout the whole process. Whenever I was unsure about anything he was quick to reassure me that I was in good hands. Not only do I recommend that everyone go to caliber collision for any repairs that need to be done but make sure Anthony Ramirez is the one taking care of you. I would give him 10/10 if that was possible. Thank you!" - Alexandra P.Jan 9, 2020
"My (very new car) got hit in a parking lot without a note (sad!). I filed a claim with my insurance company to fix the large dent to my back bumper and I'm really glad they sent my to Caliber Collision. The customer service was fantastic from the beginning to the end. Nahum was really nice and updated me via text throughout the repairs process. I dropped my car off on Monday morning and they were done by Wednesday! I also love that they wash your car inside and out after repairing it - so nice to pick up a clean shiny car without a dent! The lifetime guarantee is also really re-assuring. Now, just to not have anyone hit it again!"
"From the first telephone call to schedule an appointment, the staff took care of everything. Monday 9:00 am appointment, my Service Advisor Antonio Maldonado explained everything to me and gave me a time estimate of when my vehicle would be completed. A few days later I received a call from Antonio advising me that there was a little more damage than expected and that my car would take a few more days than anticipated. He stated it would be ready latest Friday. I received a call from Antonio on Friday informing me everything was completed and my vehicle was ready. When I arrived my car was washed, waxed, vacummed and scratches unrelated to the accident were buffed out. My car looked beautiful. The service was amazing as was my Service Advisor Antonio Maldonado. I will use this shop exclusively from now on." - Janet
"Fantastic customer service. These guys way beyond the call of duty. My car looks new and their prices were very reasonable. This is a customer-centric business. Each staff member was cordial, professional, well-mannered and helpful. They immediately replaced, free of charge, a small molding that fell off during the repair. Manager Chris is remarkable in his responsiveness. Alex was superb in handling my repair, from estimate to completion. I can't say enough about the entire experience. Don't waste your time or money on any other vendor." - kelly
"I am still waiting to see if the service will get better. So far not so good." - crystal
"Quite possibly the best experience I have ever had with the repair of a car.
Very professional, very courteous, very committed to restoring my car to perfection.
Awesome place!!!" - Alan
"I took my car in to get the rear bumper fixed. I wasn't happy with the initial repair. I informed them of my concerns and they redid the repairs with a new number and I am extremely happy with the end results." - fabe
"Excellent job on repairs to my vehichle ! everyone was very helpful from the time you walk in until the time your repairs are finished .And was very pleased with the service supervisor Marty DeShaso !" - Jerry
"Efficient, friendly customer service...Jeremy Beeman kept me informed and the outcome was great, a new bumper" - anthony
"Wonderful ! I have a great experience with the job that they realize in mi car . They keep me inform every way. I will back the next time I need some repairs Thanks" - marjorie
"I am 100% satisfied with their service. The people in the office were kind and efficient. I was greeted with warm smiles. My car was repaired quickly. Quality of work is beyond my expectation. I can not ask for more. Thank you Alex and the nice ladies in the office." - Julie
Rated 5/5 based on 7 customer reviews.
- Farshad FS