Dec 3, 2019
"They were professional and in touch and on time and car is perfect. I had a serious amount of damage and they addressed my concerns and were able to fix to my complete satisfaction. They stayed in touch all along the way so I was never wondering what was up. They got it back to me earlier than expected and dropped at my door! I couldn't have asked for better!" - Christie B.Nov 26, 2019
"I just had to give a positive review for Anthony and the receptionist (Anthony told me, but I forgot her name!). Anyway, when I dropped off my car it was not a pleasant day after dealing with a hit-and-run, however Anthony and the receptionist made me feel so comfortable and taken care of. They were both so kind. After that experience, I wanted to give a positive review, but then once I picked up my car Anthony knocked the service out-of-the-park again! He explained how he researched the best option for my car and saved me from the insurance totaling it. I am so thankful as I love my car. Anthony gets extra points for truly showing he respected my commuter-car. That means a lot. Also, thank you to the mechanic for making my car feel like new again! I appreciate all of you!" - Mashallah G.Nov 22, 2019
"I took my car to this place Mr Jordan Ware took care of my car. he gave me excellent service." - Robert J.Nov 21, 2019
"I have had my one car fixed after it was hit on the back fender and back bumper, and then a second time when my Volvo SUV had tread from a truck tire hit its front and pop the side panel out and put black rubber all over the paint. In both cases the service was absolutely wonderful Jordan Ware at the Pasadena branch is courteous, helpful, knowledgable -- first rate in every way. When I brought the Volvo SUV in, he popped the side panel back in place, polished off the black rubber and then didn't charge a penny. He said he was simply glad to help. This place is for real. Professional, good price, good communication, helpful in all ways Rob J." - cecilia GalvezOct 19, 2019
"Excellent service" - Aaron La FontaineSep 24, 2019
"Great staff, great service." - Eric D.Sep 24, 2019
"2014 Honda Accord. Replaced a rear bumper from a minor fender bender. Appointment scheduled for the next week. Car returned in three days. Car was returned in excellent condition. Very happy with the results. Worked through the USAA insurance of the other driver. Caliber Collision is their recommended repair shop. I am happy with both USAA and Caliber Collision. Both get my recommendation based on this experience." - anonymousSep 24, 2019
"2014 Honda Accord. Replaced a rear bumper from a minor fender bender. Appointment scheduled for the next week. Car returned in three days. Car was returned …" - May T.Sep 23, 2019
"I went to this Caliber Collision today and was greeted by a smiling receptionist who told me someone would be helping me shortly. Just a few minutes later, someone named Angel Ramirez came to help me, and after I explained my problem, he told me he could take care of it right away, and he did! I couldn't believe they took care of me so quickly and with such a nice attitude! If in the future I need work done on my car, I will definitely take it to this Caliber Collision! Thank you, Angel!"
"From the first telephone call to schedule an appointment, the staff took care of everything. Monday 9:00 am appointment, my Service Advisor Antonio Maldonado explained everything to me and gave me a time estimate of when my vehicle would be completed. A few days later I received a call from Antonio advising me that there was a little more damage than expected and that my car would take a few more days than anticipated. He stated it would be ready latest Friday. I received a call from Antonio on Friday informing me everything was completed and my vehicle was ready. When I arrived my car was washed, waxed, vacummed and scratches unrelated to the accident were buffed out. My car looked beautiful. The service was amazing as was my Service Advisor Antonio Maldonado. I will use this shop exclusively from now on." - Janet
"Fantastic customer service. These guys way beyond the call of duty. My car looks new and their prices were very reasonable. This is a customer-centric business. Each staff member was cordial, professional, well-mannered and helpful. They immediately replaced, free of charge, a small molding that fell off during the repair. Manager Chris is remarkable in his responsiveness. Alex was superb in handling my repair, from estimate to completion. I can't say enough about the entire experience. Don't waste your time or money on any other vendor." - kelly
"I am still waiting to see if the service will get better. So far not so good." - crystal
"Quite possibly the best experience I have ever had with the repair of a car.
Very professional, very courteous, very committed to restoring my car to perfection.
Awesome place!!!" - Alan
"I took my car in to get the rear bumper fixed. I wasn't happy with the initial repair. I informed them of my concerns and they redid the repairs with a new number and I am extremely happy with the end results." - fabe
"Excellent job on repairs to my vehichle ! everyone was very helpful from the time you walk in until the time your repairs are finished .And was very pleased with the service supervisor Marty DeShaso !" - Jerry
"Efficient, friendly customer service...Jeremy Beeman kept me informed and the outcome was great, a new bumper" - anthony
"Wonderful ! I have a great experience with the job that they realize in mi car . They keep me inform every way. I will back the next time I need some repairs Thanks" - marjorie
"I am 100% satisfied with their service. The people in the office were kind and efficient. I was greeted with warm smiles. My car was repaired quickly. Quality of work is beyond my expectation. I can not ask for more. Thank you Alex and the nice ladies in the office." - Julie
Rated 5/5 based on 9 customer reviews.
- Sean W.