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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

Auto Body Shop: Pasadena Location

1560 E Walnut St Los Angeles, CA 91106 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Pasadena  Details

Caliber Collision in Los Angeles, CA, is committed to having you back in your vehicle as quickly as possible while we restore you to the rhythm of your life®. With services including dent repair, painting, and auto glass repair, all of our work is guaranteed through a written lifetime warranty and performed with an exceptional amount of auto body repair and customer service. We are accessible to anyone in the greater Los Angeles area including Altadena, Pasadena, San Marino, Sierra Madre, and surrounding areas. Our shop is approved with all major insurance carriers, and we are certified in repairs for BMW and Volkswagen. Our team is here to assist you with any repair services your vehicle requires.

About  Pasadena

Knowing we have customer satisfaction is one of our main priorities, and we know you will be happy with the results. During the repair process, we will continually notify you of your vehicle’s status as we work to repair it back to pre-accident condition. Our shop is designed to serve families, business fleets, and military, and no repair is too big or small at Caliber Pasadena.

We are devoted to playing an active role in our community, and with our membership in the Pasadena Chamber of Commerce, we are able to build community relationships.

Here at Caliber Pasadena, we are here to serve as your collision repair facility of choice, and thank you for trusting us to repair your vehicle both today and in the future. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Volkswagen


Nearby Locations



Reviews


Testimonials

- Jesiai O.Mar 20, 2020

"Brought my Mercedes in to fix a nasty scratch I got on my front bumper. Dropped it off by 9am and it was ready that same day before I got off work at 5pm all I had to do was pick it up. Anthony Ramirez helped me out and the work they did was amazing, I couldn't even remember where the scratch was at since it looked brand new. Everything was up front since the beginning and there was no hassle whatsoever. Highly recommend coming here you will not be disappointed!"

- Maritza H.Mar 11, 2020

"I brought my SUV here to get bodywork done. I have had very bad experiences in the past with body shops and was hesitant to try yet again another shop. I have to say the left my vehicle in mint condition! Just like new. They treated me with such professionalism and care, that I will be recommending them for years. They were in communication with me informing me of the status of my repairs. Franky, the production manager, treated me like family. He went over and beyond to make my experience exceptional."

- Hilario AmadorMar 4, 2020

"Great company to work for !"

- Barbara J.Feb 25, 2020

"What a marvelous experience. My car was fixed in record time and I was treated like royalty. So much better, faster than going to the dealer."

- Farshad FSFeb 13, 2020

"Somebody hit my black Nissan Sentra and ran while it was in the Target parking. It got a paint scuff. I was very upset. It was my car anniversary. I searched google and I found this place for auto body work. I met Alex the general manger here. He was very welcoming and helpful. He buffed and polished my car. Most of the paint scuff and scratches gone. It was a relief. So I thought I have to leave this review to let other knows how good they are and they give really good customer service. I am sure Alex and his team can help others for variety of auto body works. Thanks Alex"

- Joy A. P.Feb 12, 2020

"I took my car to the Pasadena, CA location on E. Colorado Bl after a crash. I was very pleased. They gave me realistic information about how long my car would be in their shop and kept me updated as progress was made during repairs. I don't hope to have a need for them again but would absolutely return if I had more bad luck."

- Mary S.Feb 7, 2020

"Jordan was very helpful and the location was super friendly. I have a lease and needed to get some scratches buffed out before turning it in. Jordan did it on the spot! Its always important to find car repair places that feel comfortable and friendly... where you don't feel swindled. I would definitely recommend this place."

- Jeffery H.Feb 4, 2020

"I tend to post reviews on businesses that are really great or sadly lacking. Happily, today, I have just finished working with Jordan Ware at Caliber Collision. Jordan provided truly above and beyond service as I went through the process of having some bodywork done. He kept me perfectly informed on timing, cost and then delivery back to me of my truck. Caliber Collision has a lot of affable smiling people. You don't get the impression you're being run through a professional predatory process as many of the dealerships can do to customers. And the finished product...beautiful. As it turned out, my insurance company also likes the work of Caliber Collision. So it all worked out. But, I have to say, the combination of Jordan Ware, and his employer Caliber Collison, left me with a sense of having dealt with some honest and efficient people. They help take the sting out of why you go to a collision center in the first place."

- Kerri Z.Jan 28, 2020

"Ran over something on the fwy and had to have front end damage work done. Found them via Yelp reviews. These guys were fast acting, courteous, and explained things step by step. Anthony kept me updated constantly on the status and didnt charge me a penny over my deductible. Heck they even washed and vacuumed my car... This will be my go to shop again if need be. Thanks guys."

- Benjamin D.Jan 22, 2020

"I went into caliber collision for some work that needed to be done to my vehicle. Anthony Ramirez was there to help me with any concerns and questions that I had. He was very professional and knew exactly what he was talking about. He was very timely and efficient throughout the whole process. Whenever I was unsure about anything he was quick to reassure me that I was in good hands. Not only do I recommend that everyone go to caliber collision for any repairs that need to be done but make sure Anthony Ramirez is the one taking care of you. I would give him 10/10 if that was possible. Thank you!"

"From the first telephone call to schedule an appointment, the staff took care of everything. Monday 9:00 am appointment, my Service Advisor Antonio Maldonado explained everything to me and gave me a time estimate of when my vehicle would be completed. A few days later I received a call from Antonio advising me that there was a little more damage than expected and that my car would take a few more days than anticipated. He stated it would be ready latest Friday. I received a call from Antonio on Friday informing me everything was completed and my vehicle was ready. When I arrived my car was washed, waxed, vacummed and scratches unrelated to the accident were buffed out. My car looked beautiful. The service was amazing as was my Service Advisor Antonio Maldonado. I will use this shop exclusively from now on." - Janet

"Fantastic customer service. These guys way beyond the call of duty. My car looks new and their prices were very reasonable. This is a customer-centric business. Each staff member was cordial, professional, well-mannered and helpful. They immediately replaced, free of charge, a small molding that fell off during the repair. Manager Chris is remarkable in his responsiveness. Alex was superb in handling my repair, from estimate to completion. I can't say enough about the entire experience. Don't waste your time or money on any other vendor." - kelly

"I am still waiting to see if the service will get better. So far not so good." - crystal

"Quite possibly the best experience I have ever had with the repair of a car. Very professional, very courteous, very committed to restoring my car to perfection. Awesome place!!!" - Alan

"I took my car in to get the rear bumper fixed. I wasn't happy with the initial repair. I informed them of my concerns and they redid the repairs with a new number and I am extremely happy with the end results." - fabe

"Excellent job on repairs to my vehichle ! everyone was very helpful from the time you walk in until the time your repairs are finished .And was very pleased with the service supervisor Marty DeShaso !" - Jerry

"Efficient, friendly customer service...Jeremy Beeman kept me informed and the outcome was great, a new bumper" - anthony

"Wonderful ! I have a great experience with the job that they realize in mi car . They keep me inform every way. I will back the next time I need some repairs Thanks" - marjorie

"I am 100% satisfied with their service. The people in the office were kind and efficient. I was greeted with warm smiles. My car was repaired quickly. Quality of work is beyond my expectation. I can not ask for more. Thank you Alex and the nice ladies in the office." - Julie

Rated 5/5 based on 10 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.