Jul 26, 2019
"Nice enough place given the circumstances. Paper work was ready, I didn't have to wait too long at all. The young women at the front desk was nice and caring regarding the fact that I was needing to get to my car and take all my personal items. They let me gather my things without someone standing over me waiting around." - Sam T.Jul 26, 2019
"Nice enough place given the circumstances. Paper work was ready, I didn't have to wait too long at all. The young women at the front desk was nice and caring regarding the fact that I was needing to get to my car and take all my personal items. They let me gather my things without someone standing over me waiting around." - Diana N.May 10, 2019
"So far my car has been in their shop for week three with severe damages. I've been to a body shop before but nothing beats caliber collision, they have been in touch with me and kept me inform profesionally and not only but asked me to come in to explain every part and damage and how they're gonna fix it and properly go through Acura to get all my parts, I haven't gotten my car back but I know a good body shop when I see one. I highly recommend them and State Farm because since State Farm works with caliber collision they keep in contact and also towed my car from my house to their shop for me. I had to pay out 300 to get it towed around the block from my house at 10 pm at night during the accident. Had I've known about caliber collision I would of saved my money and head ache. Thank you to Alex I believe and Christian for being sincere, I will bring my big's car here too and I'll be back here if I need anything repaired in the near future. Thanks guys!!! And for the one stars underneath why don't you shut up and blame your insurance company, it's not calibers fault you chose a low budget insurance because you're cheap." - Sylvia S.Apr 17, 2019
"Excellent customer service. I had weekly follow-ups on the status of my car being repaired. I told them I would be gone for 2 weeks and they had the car ready for me upon my return." - anonymousApr 17, 2019
"Excellent customer service. I had weekly follow-ups on the status of my car being repaired. I told them I would be gone for 2 weeks and they had the car ready for …" - Jasmine RobinsonApr 16, 2019
"Listen, as a young woman this was the best service I’ve ever had! Long winded but keep reading... I got into a car accident a few months back in Atlanta and had Abra Body (Caliber Collision in GA) fix my car. I was relocating to CA soon and wanted to make sure everything was okay with my vehicle driving it so many miles across country. I’m the middle of the 31 hour drive, my gas light came on and eventually my check engine. I tried not to panic, especially when I realized Abra (Caliber Collision) was in California too, but at the same time I was frustrated not knowing even with the the lifetime warranty whether or not they would take care of/take responsibility/ or even fix my car! The first place I looked up was in Pasadena and when I walked in, Viviana (Front Desk Rep), was soooo nice to me! Eddie took a look at my car and after about 20 mins got me into a rental so I can continue with my day and they could fix the problem! (I was shocked expecting to be there all day) Eddie continued to let me know the status and problems that the car had (just a few things Abra in Atl overlooked) and reassured me everything would be okay. This helped me especially being a young women in a new city with a car needing to be fixed! After a week and a half, I’m picking up my car and I’m a happy girl! My car drives perfect! I only write this because people are so quick to write reviews from a bad experience, just thought I’d share a little light, help even to anyone in need!" - Ricky W.Mar 15, 2019
"Took my car in to see if they could fix up a scrape, and Angel did it 10 mins and it looked great! Highly recommend!" - Chris Y.Feb 9, 2019
"Great service after bringing my electric car to fix up after my recent crash. Thank you Alex and everyone at Caiber for fixing it like new and even giving it a car wash!" - Chris Y.Feb 9, 2019
"Great service after bringing my electric car to fix up after my recent crash. Thank you Alex and everyone at Caiber for fixing it like new and even giving it a car wash!"
"From the first telephone call to schedule an appointment, the staff took care of everything. Monday 9:00 am appointment, my Service Advisor Antonio Maldonado explained everything to me and gave me a time estimate of when my vehicle would be completed. A few days later I received a call from Antonio advising me that there was a little more damage than expected and that my car would take a few more days than anticipated. He stated it would be ready latest Friday. I received a call from Antonio on Friday informing me everything was completed and my vehicle was ready. When I arrived my car was washed, waxed, vacummed and scratches unrelated to the accident were buffed out. My car looked beautiful. The service was amazing as was my Service Advisor Antonio Maldonado. I will use this shop exclusively from now on." - Janet
"Fantastic customer service. These guys way beyond the call of duty. My car looks new and their prices were very reasonable. This is a customer-centric business. Each staff member was cordial, professional, well-mannered and helpful. They immediately replaced, free of charge, a small molding that fell off during the repair. Manager Chris is remarkable in his responsiveness. Alex was superb in handling my repair, from estimate to completion. I can't say enough about the entire experience. Don't waste your time or money on any other vendor." - kelly
"I am still waiting to see if the service will get better. So far not so good." - crystal
"Quite possibly the best experience I have ever had with the repair of a car.
Very professional, very courteous, very committed to restoring my car to perfection.
Awesome place!!!" - Alan
"I took my car in to get the rear bumper fixed. I wasn't happy with the initial repair. I informed them of my concerns and they redid the repairs with a new number and I am extremely happy with the end results." - fabe
"Excellent job on repairs to my vehichle ! everyone was very helpful from the time you walk in until the time your repairs are finished .And was very pleased with the service supervisor Marty DeShaso !" - Jerry
"Efficient, friendly customer service...Jeremy Beeman kept me informed and the outcome was great, a new bumper" - anthony
"Wonderful ! I have a great experience with the job that they realize in mi car . They keep me inform every way. I will back the next time I need some repairs Thanks" - marjorie
"I am 100% satisfied with their service. The people in the office were kind and efficient. I was greeted with warm smiles. My car was repaired quickly. Quality of work is beyond my expectation. I can not ask for more. Thank you Alex and the nice ladies in the office." - Julie
Rated 5/5 based on 9 customer reviews.
- Sam T.