Apr 3, 2020
"A couple of weeks ago my car got rear-ended and I contact Caliber Collision, they're my first choice when my car was in an accident. Nahum had helped me out to fix my car this time. He's very efficient and detail-oriented and has always kept me updated with the progress of my vehicle. Accidents can be stressful but taking my car to Caliber takes that stress away because they deal with all the headache part such as reaching out to the at-fault insurance company. I'm so glad to get my car back today and my car looks brand new again! Thank you very much to Nahum and other Caliber Collision staff!" - Jasmine W.Mar 30, 2020
"The lovely team at Caliber Collision Pasadena did an amazing job fixing up my Kia Rio. It runs like a dream and they gave her a good wash when I got it back. Excellent service, will come again!" - Corinne S.Mar 23, 2020
"I was referred here by my insurance company after someone hit my car. They were very professional and make you copies of everything for you with provided folders. I appreciated that because I like having receipts of my expenses and car work. It took a week for them to fix my car (which is a good timeline) Once I got my car, I was highly satisfied with the outcome! They also matched the rest of the paint with some scratches I had which was really nice! My car looks brand new which I was happy about. On my way home, I realized that my car was also vacuumed! They took the time to make sure my car looked nice and that really stood out to me. I will definitely be coming back for any other services I need in the future! Special thanks to Edgar and the woman at the front desk for being so helpful, cheery, and doing a fantastic job!" - Manny AlvarezMar 16, 2020
"Caliber collision is the best place to take your car to get it repaired. In my experience caliber collision had excellent customer service. They made sure that I was completely satisfied with the repairs. Nahun Martinez, the service advisor, was very friendly and kept me updated with the status of the repairs, he also hooked me up with a few extra repairs." - Craig W.Mar 14, 2020
"Car came back looking brand new. Total amount of damages was $7800 but only had to pay $500 deductible to have it all fixed. Nahum estimated it would take 3 weeks to fix on day 1, kept me updated every other day about what stage the car was at, and I got my car back exactly 3 weeks later. Overall satisfied experience." - Angelica D.Mar 13, 2020
"My car was damaged back in 2016 and fixed by a company that's no longer in business. After speaking to my insurance and being informed of some logistics, I was told to bring it back to the same location and the new company "Caliber Collision" would have a look and see if it would be covered. After speaking to Nahum Martinez one of the service advisors, he went above and beyond and informed me they would fix the issue with my window! He ordered the part and it's currently being repaired by them and thankfully before my trip! I would definitely recommend this shop for repairs! Nahum is really sweet and polite so are the ladies at reception!" - Jimmy S.Mar 12, 2020
"Nahum was incredible, informative, response and friendly. The car was done a day early and looks great! He stayed open a little late to accommodate to my schedule the day I picked up my car. Very much appreciated! I also like the text updates. Very professional!" - Robert F.Mar 12, 2020
"Nahum and his team were nothing short of spectacular. If I could give 10 stars I would. My newer Lexus was rear ended and we took it to caliber on Colorado Blvd in Pasadena to get it fixed. He and his team were excellent with communication, promptness and the work they completed is impeccable. Such a kind man to my wife and thoughtful in every way. The absolute best!!" - Bonnie J.Feb 28, 2020
"I had my vehicle repaired at caliber and I am extremely happy with my results. At first I was going to go to Service king because I have used them In the past and they were great but they had no availability. So I went to Caliber Collision and I am so Glad I did. This is the best job o have seen. My car is like new and they did it so fast. I am amazed. Edgar was the person who helped me out and he was amazing. Very communicative and compassionate. Edgar knows his stuff and has a heart for people. Thanks Edgar for all your help!" - Joann Y.Feb 21, 2020
"I had a fender bender that resulted in some damage to my rear bumper. The other person's insurance wasn't particularly helpful and quoted me very low for the damages to my car. Luckily my insurance offered to waive my deductible and told me that Caliber Collision was part of their network for pre-approved repair shops. The process was great. I spoke with Jessica, a front desk clerk who was wonderful in this entire process from calendaring my appointment and onboarding me regarding expectations for the paperwork. Nahum was the tech that I worked with. During the initial assessment of my vehicle, I also asked him for a quote for a side scrape I had on my car. He told me the price and informed me that this would involve body work and taking out the windows for the panel to be repaired and repainted. I told him I wanted to think about it a bit more before going through with that repair, but of course authorized the repair for the fender bender. Nahum was great and communicative. He told me what to expect and originally told me that the repair may take a few days. He called me a few hours later and advised that additional damage was found under the bumper and a part needed to be replaced. Lucky me the part came the next day and Nahum was able to get the bumper repainted. My car was there for only 1 day. It was a great turnaround and I am overall very pleased with the services that this shop and people had to offer. As a bonus Nahum did me a favor and actually helped buff out some of the scratches on the side panel. It was really kind and I can't thank him and anyone who worked on my vehicle at Caliber Collision enough. At the time of this review, it has been a week since my repair, and everything looks great. Thanks everyone!"
Rated 5/5 based on 10 customer reviews.
- Elsie Z.