Jun 25, 2020
"I thought it was excellent Service! This was my first time using caliber collision, and I would recommend it to everyone I know! Everyone who worked here seems like they genuinely enjoyed their job along with making it a great experience for the customer as well. Every Tuesday and Thursday I would receive phone call updating me on my car and when it would be ready which was great for helping me plan my week out! Along with these phone calls, I received updates with a text everyday! My car was done in about a week which is crazy considering how much damage was done to my car. Along with this when I received my car, it was freshly cleaned both outside and inside which I thought was a great touch and really made the experience amazing! Nahum what is my contact person and always kept me in the loop and updated with the cost, the service, and the expected date for completion. he was so nice and so positive every time he called, even when he left a voicemail for me it was such a great attitude and so informative.Overall, 10 out of 10 experience!" - Ryan RodriguezJun 20, 2020
"Place is a gem, excellent customer service, a fair price, always prompt, true professionals. Had been coming to them for over a year to get the bike fixed up, these guys make it a pleasure every time. Highly recommend!" - K R.Jun 10, 2020
"I took my car there, and was received very well by Mr. Nahum Martinez. They fixed my car, and I'm very satisfied." - Mark L.May 29, 2020
"Caliber Collision is the best! If you have any issues with an accident or damage to your car, please take it here. They do an amazing job and the customer service is tops in the industry. Nahum is fantastic! He is extremely professional, polite and will keep you up to date with the progress of what is happening with your car! The ladies up front (Jessica and Coral) do a wonderful job of making you feel like you are a part of the family.They go above and beyond! Overall a great experience!" - Dean C.May 29, 2020
"The vehicle I purchased through an online car company was delivered, unbeknownst to me, with extensive hail damage on the roof, hood, and trunk, as well as what looked like white paint (car is blue) splattered on the inside fender wells and rocker panels. After significant back and forth between the dealer and their insurance company I was directed to take the vehicle to Caliber Collision, and all I can say is that I am thankful that it was Caliber.The interactions I had with the Caliber team were all highly professional. Nahum was the representative responsible for getting my vehicle repaired and his service was spectacular. He was honest, highly responsive to myself and the insurance company, and genuinely cared about getting my vehicle repaired to a high standard. There were several additional incidents involving the insurance company trying to delay/undersell the repairs but Nahum took care to make sure my vehicle was repaired correctly and as timely as possible. The paint and body work came fantastic and now my car looks just like it did off the showroom floor! Thanks again to Nahum and the Caliber team for taking care of it!" - Mercy V.May 28, 2020
"Came to Caliber Collision and they did such an amazing job. The customer service I received from Nahum was great and I will definitely be coming back to him if I am ever in need of another service for my vehicles. He did a great job and provided me with updates every time he got a chance." - Rebekah T.May 28, 2020
"I am a forever customer at Caliber Collision. The customer service was phenomenal--Nahum went above and beyond to help me drive home happy. The mechanical work and body work was impeccable and my car looked good as new when I picked it up. My car was ready sooner than the estimated time. The office worked with the insurance company directly and made the entire process super easy for me. I would recommend this shop to anyone in need of auto repair. This place simply rocks!" - Sherrie R.May 28, 2020
"I had such a wonderful experience here at Caliber Collision in Pasadena. Everyone was so professional and efficient, but especially kind, courteous, and understanding, and I am especially grateful for my Service Advisor, Nahum Martinez. He made the whole process of getting my car repaired easier and smoother than I thought it would be. He was very attentive to all my concerns and helped me feel less anxious about the whole process. A true professional. If you need to have any work done to your vehicle I highly recommend Caliber Collision in Pasadena on Colorado Blvd. I'm a very happy customer!" - anonymousMay 13, 2020
"I took my car in to Caliber and could not have had a better experience - the service advisor, Nahum Martinez, thoroughly explained to me the estimate, turn time, etc. This is my second time coming …" - Joe S.May 13, 2020
"I took my car in to Caliber and could not have had a better experience - the service advisor, Nahum Martinez, thoroughly explained to me the estimate, turn time, etc. This is my second time coming to this location - and I hope I don't get into any more accidents, but if I do I am coming back to this shop!"
Rated 5/5 based on 10 customer reviews.
- Jamie R.