Dec 17, 2019
"Traveling North, stopped @ sons in Bluemont. With snow & ice pulling pine branches down over driveway, tried to swing around & not scratch top of truck..This move was off by about five feet as I hit large rock & pulled off front bumper..Called Caliber Collision and they said come right down. Pulled in & tech Jim Donavan came out & looked at bumper..He said give him some time & he pulled trk into shop..In about 20 minutes he came back out, handed me my keys & said Merry Christmas. As bumper luckly wasn't torn anywhere, Jim reclipped both side back on & it looks good as new. I HIGHLY recommend this shop as receptionist got me me to drive there quickly and had Jim do the work. I was floored w/Jim's approach and shop's no charge as Goodwill gesture. Hope Jim & his family enjoy the bottle of Chardonnay that I gave him with a much appreciated Merry Christmas to Jim & his family..What a great organization!" - Matte BlackSep 15, 2019
"Excellent work. Excellent customer service." - Christopher GardnerAug 29, 2019
"After hitting a dear in the beginning of August, USAA gave me several options in my area to choose from. Upon visiting Caliber Collision for the first time I became extremely impressed by the cleanliness of the shop and the staff. The Military/Veteran friendly organization did not have me wait at all and they handled all of paperwork in less than a minute. After dropping off my 2017 Subaru Forester I was constantly informed through phone calls and text messages about the status. They kept me up-to-date with current events, orders, progress made, and timeline being met. I became very comfortable that my Subaru Forester was in nothing less than exceptional hands right away. I was even happier to find out that my repairs would be done even faster than expected and delighted to be able to pick up my Subaru four days ahead of schedule. The vehicle looked magnificent and they were able to take care of all of my Subaru’s needs. In addition to cosmetic work, they did an excellent job cleaning and detailing the vehicle prior to pick up. I give Caliber Collision in Purcellville, Virginia THE HIGHEST RECOMMENDATION! I share this message with friends, family, coworkers, and will continue to use Caliber Collision for all my needs." - Debra K.May 31, 2019
"I took my Honda CRV that been in an accident to Caliber through a recommendation from my insurance company. They were excellent in keeping me apprised on the status of the repair by texting me during each stage of the process. They even vacuumed out my car before I picked up my car. I would highly recommend this business and would bring my car back if necessary." - Gary MorganApr 30, 2019
"The manager was very nice and informative. I have an older truck that had a couple of screws broken. They glued it down for free to see if that would hold...if not..they gave me a reasonable price for a new grill." - Lisa M.Apr 25, 2019
"I've had my current vehicle at two different Caliber locations during my period of ownership. I've always been made to feel I was just as important as every other customer the moment I walked in the door (thank you Xochitl!). They implemented a new system that updates you step by step on the status of your repair. Coordination with insurance is seamless. This last repair was a minor revision to the greater repair. When I brought it back, it was reviewed immediately by Jim, I had an action plan before I left the shop - and every commitment made was followed through. I would definitely come back (but hope not to have to)!" - anonymousApr 25, 2019
"I've had my current vehicle at two different Caliber locations during my period of ownership. I've always been made to feel I was just as important as every other …" - Lisa M.Apr 25, 2019
"I've had my current vehicle at two different Caliber locations during my period of ownership. I've always been made to feel I was just as important as every other customer the moment I walked in the door (thank you Xochitl!). They implemented a new system that updates you step by step on the status of your repair. Coordination with insurance is seamless. This last repair was a minor revision to the greater repair. When I brought it back, it was reviewed immediately by Jim, I had an action plan before I left the shop - and every commitment made was followed through. I would definitely come back (but hope not to have to)!" - Ingrid
"The service was excellent. They kept me in the loop on the progress of the work. The rental car worked out great and my car's repair was done in a timely manner. Definitely would recommend Caliber to others and would use them again if necessary."
"Everyone at Caliber Collision was so helpful and made the whole repair process so easy. I got a nice rental car to drive while they repaired my passenger door. They kept me up to speed on the progress of my repair via informative texts. And it was completed faster than expected. A wonderful experience all the way around! Thanks, Cricket" - Cricket
"Worked with the insurance company to get my car repaired correctly. Ordered parts before I left the car to limit down time. Very helpful in addressing concerns and returned car on time. Would highly recommend." - ROBERT
"Service here was outstanding. A teen hit me in a parking lot and he had to pay for it. The Terry, my rep, and owner worked with me to keep the price down and the fender was repaired and completed ahead of schedule. I am totally satisfied!" - Jack
"Caliber did a spot on great job. Easy to schedule, fast repair and pleasant to deal with . Thanks again!" - MikeF
"I was traveling from Annapolis,MD to Winchester,Va when something fell off the back of a truck in front of me. I ran over it cracking my oil pan and damaging the front bumber. Caliber worked with my insurance and road service companies to take care of the damage. They were helpful and courteous at all times. Kept me up to date with the progress. Good work." - Miriam
"Jeff and the crew in Purcellville run a good shop, they have done excellent work on my restoration and customizing of my Landrover Discovery. I see the evidence every day when I crank her up for a new adventure!
Dell" - Dell
"Professional, Courteous, and my car looks great! They touched base with the insurance company and handled everything." - Cara
Rated 4.6666666666667/5 based on 9 customer reviews.
- Steve Ramant