Skip to content
English | Español

Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

Auto Body Shop: Raleigh - New Bern Ave Location

4701 New Bern Ave. Raleigh, NC 27610 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Raleigh - New Bern Ave  Details

Conveniently located off New Bern Ave, in between a Shell and Bojangles’ Famous Chicken ‘n Biscuits. Opened 2019. I-CAR Gold Class recognized. ASE-certified technicians.

About  Raleigh - New Bern Ave

For Caliber Collision’s Raleigh, NC, location, the focus is on Restoring the Rhythm of Your Life®. With services including painting, auto glass repair and dent repair, we are intent on having your vehicle back on the road as soon as possible. Ensured by a written lifetime warranty, all of our work is completed with outstanding customer care and repair expertise. Knowing we have customer satisfaction is what drives our Caliber Raleigh- New Bern Ave. team, and we are positive you will be pleased with the results. During the collision repair process, we will provide you with continuous status updates on your vehicle so you are notified as we move quickly to restore it to pre-accident condition.

With our accessible location, Caliber Raleigh- New Bern Ave. is the ideal location to serve those in the greater Raleigh area including Clayton, Garner and Knightdale. We are family friendly, and our team prides itself on treating everyone with respect as we develop customer relationships. Our Caliber Raleigh- New Bern Ave. team is honored to provide any repair services your vehicle requires, and no repair is too major or minor for us to handle.

At Caliber Raleigh- New Bern Ave., we are ready to serve as your auto body repair center of choice, and thank you for entrusting your vehicle to us for repairs both now and in the future. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Carolina D.Mar 17, 2020

"My car is perfect! Brett and Jessica are very hospitable and honest. They even washed the pollen off of my car before giving it to me and helped me transfer my belongings from one car to the other."

- James HumphreysFeb 28, 2020

"Great staff and service. They went above and beyond to take care of me. I will definitely be back if I need my truck repaired in the future!"

- Staci BrownFeb 19, 2020

"My front bumper was coming detached for some reason. I went to Caliber Collision on New Bern Ave and my service advisor Shannon came out to my car inspected it and explained every option in detail. She gave me a great deal, for a simple fix. If In the future I need any other repairs, I will definitely return here."

- Staci BrownFeb 19, 2020

"My front bumper was coming detached for some reason. I went to Caliber Collision on New Bern Ave and my service advisor Shannon came out to my car inspected it and explained every option in detail. She gave me a great deal, for a simple fix. If In the future I need any other repairs, I will definitely return here."

- Staci B.Feb 19, 2020

"My front bumper was coming detached for some reason. I went to Caliber Collision on New Bern Ave and my service advisor Shannon came out to my car inspected it and explained every option in detail. She gave me a great deal, for a simple fix. If In the future I need any other repairs, I will definitely return here."

- Matthew WarrenJan 23, 2020

"This Company is beyond believable. They are there to make this transition a smooth as possible. I been in a rental for almost a month and and a week. I never had to contact this site for nothing, they always updated me to let me know what was going on. From the customer service rep all the way up to the management. I couldnt ask for a better team. Thanks everyone. I highly refer these people. Best deal in town. Tell them I sent you."

- Dara AminahJan 15, 2020

"Everyone was very kind and helpful with my repair. It was my first time going through a car repair after an accident. I was able to pick up my car today, and the car looked brand new. Brett was very helpful. I found that the window wasn’t functioning properly and he pulled the car back around and fixed it right then. He was very kind and considerate of my schedule as I work an hour away from town. He gave timely updates and kept me informed about the status of my car via texts and phone calls. Big thanks to him and the other staff members who helped me through this tough journey."

- Matt KuiperJan 15, 2020

"Wow! What amazing service! Thomas and the team went above and beyond for me. I had some work done to my vehicle by another company that wasn’t done very well. They fixed the issue quickly and got it done correctly. I can tell you that I will use them going forward!"

Rated 5/5 based on 7 customer reviews.
leave a customer review
Schedule Appointment
close

Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.