Mar 24, 2020
"My car was repaired quickly and looked great when I got it back, and sooner than expected! I would 100% recommend this body shop. Daniel and the gal at the front (I think her name is Kathy) we're very helpful and Daniel updated me along the way. Thank you to those two awesome employees." - Danica B.Mar 23, 2020
"We were very pleased with the service that Caliber Collision provided us. They were quick (got the car back to us 3 days earlier than expected), they kept us informed, and Osiel (the man who helped us) was so nice. The cherry on top was that our car looks as good as new. Would highly recommend this place for all your car repair needs!" - Megan R.Mar 20, 2020
"I had a very pleasant experience working with this shop and they deserve all 5 stars! Daniel was very professional, kept me updated on the status of my repairs, and delivered my car to my house when it was finished (which was exactly when he said it would be done). He even took my rental car back for me. All in all they were great and I would definitely take my vehicle there in the future (but I really Hope I don't have to lol)." - Lisa M.Mar 14, 2020
"My son and his fiancee were in a car accident recently. The other driver turned left into oncoming traffic. We filed our claim on Friday night and am so pleased with the service we received. We selected Caliber Collision as we were already familiar with this store and it is close to home. Monday morning I had a call from Jasmine asking when we wanted to bring the car in, we scheduled and then had to change the date, but she was so polite and pleasant. Daniel was our main contact for updates on status and next steps. This guy is top notch! Incredibly professional, explained everything, asked me what I wanted to do, and was just easy to work with throughout the whole process. Ron was the technician that worked on the car and WOW!! It looks amazing. We can tell the extra care he put into the car. We are so grateful for the caliber team. Thanks Jasmine, Daniel, and Ron for taking care of us during this time. Hopefully we don't need you guys anytime soon but if this happens again, we are repeat customers for sure!!!" - Brian R.Mar 1, 2020
"Always my first choice for any auto repair needs. Daniel and Carrissa took care of me and they always do great work." - Michellene K.Feb 29, 2020
"I lost my mirror in an unknown road situation so I was so relieved when Daniel at Caliber was so friendly and helpful. He put me at ease and actually noticed more damage that I overlooked. Daniel was professional but kind and really showed concern, assuring me that Caliber would work with my insurance company to provide the best experience. Daniel kept me informed every step of the way and my car was ready and perfect a week early! Pickup was so easy. Jasmine went over every detail of the paperwork, offered to return and log my rental car, and was kind and caring. I highly recommend Caliber Collision RSM. Ask for Daniel and Jasmine...they obviously enjoy their jobs and care about their customers! Perfect experience!" - SteveFeb 27, 2020
"I have taken my car to Caliber Collision on 2 different occasions. Once was on my own and the other time was an insurance claim. Both times they did a great job at repairing my car. The people there were very helpful and courteous. Any problems the came up after the repairs were handled to my satisfaction. I have no complaints about them fixing my Car. Highly recommend" - Beth S.Feb 25, 2020
"I am writing in regards to the Caliber Collision in Rancho Santa Margarita. I was dealing with Daniel from the get go when I had brought my vehicle in for repair. Daniel was a complete professional the entire time my truck was in Caliber Collision. He kept me completely updated with the repairs but was also extremely knowledgeable with the questions I asked for future work. I had asked for referrals in other things needed for my vehicle and he went above and beyond to have answers for me. His customer service was excellent and so refreshing to get in this day and age. Osiel, I also give a five star!! He brought me to my destination after I dropped my vehicle off at Caliber. He was very pleasant and extremely customer oriented. He too had great referrals I needed for tires on my truck. I recommend RSM Caliber Collision to everyone! EXCELLENT customer service!! Kind Regards, Beth Spector" - Rhonda N.Feb 25, 2020
"My car was rear ended. The damage wasn't too bad...just creased the bumper with the imprint of the other cars license plate. I was surprised when Daniel told me that the bumper could be heated up and repaired, then painted. The repair turned out perfect! I really appreciate the professionalism at Caliber, from the check-in to pick-up. I received daily text messages from Daniel and they even got the car ready early to help me with pick up. I highly recommend them." - Brian G.Feb 12, 2020
"Caliber Collision did a great job with my car. Daniel was excellent throughout the whole process. He kept me updated and was very helpful. They were able to finish my car in only 5 days with a lot of work that had to be done. Thank you Daniel and Caliber for representing a high level of professionalism and quality."
"We were very pleased with the service that we received from Caliber Collision. Dale Jansson was our advisor and kept us in the loop on a continual basis. The receptionists were very well organized and provided us with all of the information that we needed in a quick and organized manner. The workmanship was superb. Definitely would not mind using them again, but hopefully we will not have to." - Ben
"Daniel was so professional on helping me with any question a had . He will call me for any changes he needed to do on the job he did for my car . I recommend caliber collision to anyone thank you again Daniel for a job well done..From Martin.." - Rafael
"I was very satisfied with the customer service at Caliber. I've had two collisions prior to this one and had gone to another accredited center (they did a good job, too) but I did not receive the kind of pleasant. treatment and prompt attention as I did here at Caliber. Caliber did a great job of repairing the dent. Thank you!" - LOURDES
"Brandon McClain and Justin absolutely exceeded all our expectations with their excellent customer service and support. They made what is a very stressful experience into a good memory and we didn't have to do anything but relax and let them handle it. Their knowledge really helped us navigate the insurance paperwork and related activities - it was just so nice to have someone local, that we trusted, advising us through the process. Highly recommend their shop to anyone in need of these services." - Joe
"They were Excellent, with the repairs in a timely manner, even with hard to match paint color of pearl White. I will always use them when I'm looking for repairs." - Suzanne
Rated 5/5 based on 10 customer reviews.
- Danielle H.