Sep 15, 2020
"First of all let me say what a pleasant experience it was to have my car repaired in the shop. Eric my service advisor was friendly and provided me with great customer service. When I dropped off my vehicle enterprise forgot to pick me up with my rental car. Eric arranged a ride for me to the car rental place. Good looking out for the customer." - Shalene CasselmanAug 28, 2020
"Just picked up my car and I am impressed at the care taken throught the process. I received daily texts with status updates, my car was finished a day early and when I picked it up it was washed and detailed better than it has ever been! My car looks brand new and the customer service was top notch. I hope I never need body repairs again, but if I do I would definitely return and recommend to everyone I know." - Felicia CarterAug 24, 2020
"My experience with Caliber Collision was awesome. I took my vehicle here due to damage on my rear bumper. Carlos Jimenez was very professional with handling everything for me. He kept me informed throughout the whole time my vehicle was being repaired. They did a wonderful job on my car. I couldn’t even tell that my car had been hit from behind. My car was ready by the date that was given to me. I would definitely recommend them to my family and friends. The Redlands location has great customer service and staff." - Manuel SanchezAug 24, 2020
"Exceptional and outstanding service."
"Beautiful work. The employees were very nice to work with! Thank you for making the process enjoyable!" - Patti
"Excellent service" - Lee
"Bridget at the reception desk and Brian Duerre my adjuster both provide courteous and helpful customer service with a smile. Brian kept me informed at every step and answered every question. They arranged for Enterprise to pick me up and even apologized for that partner when they were delayed in arriving. I appreciate this level of attention to your customers and would recommend Caliber to anyone in need of auto body repair. Thank you!" - Patty
"Everyone I met with in your shop was extremely polite and very helpful. Also, everyone was knowledgeable and willing to answer all of my questions. My experience was nice and short.. which really helps when you do not have your own car." - Cassandra
"Brian made the whole process easy, and took care of all interactions with the insurance company.
I would definitely come back again for any repairs I need." - Rob
"Great job. Very professional employees. Always kept me informed of the progress. I wouldn't take my car any where else. Thank you for an amazing job. -Kris" - Kris
"All communications, and work were done with the utmost professionalism. work was completed as promised. Repairs were exceptional. Staff was very courteous and knowledgeable. One of the best businesses in our area. - Rick" - Rick
"I appreciate your work and would recommend you!" - Barry
"Everyone was helpful. Kept me informed throughout the repair process. Thank you so much. - Kris" - Kris
"Everything moves along quickly. Effortless car rental, pleasant, honest employees. comfortable place to wait. Job done right. Thanks!" - Barbara
"Excellent service from A-Z. I appreciated the text messaged updates and the utmost professionalism of all the staff. They exceeded my expectation on all fronts. Thank You." - Nabil
"They did an awesome job fixing my car in the past. Went to them again, but Insurance totalled out the car. When I bought it back, They referred me to a wonderful Body shop also in Redlands, They fixed my car up. So I will always refer people to Caliber Collision Redlands for the work and for referrals." - Cheryl
"Kenny and his team are 1st class. They are well organized and handled the repairs
Professionally and expediently. Caliber Collision will always be my 1st choice. Their handling of the complete process is second to none. I am extremely impressed!" - Mark
"BRIAN DID AN EXTORINARY JOB OF COMMUNICTING THROUGHOUT THE ENTIRE PROCESS !
THE COMPLEDED GMC IS FAR EXCEEDED MY EXPECTATIONS !
EVERY EMPLOYEE I MET AT THE CENTER WAS PROFESIONAL AND FRIENDLY. YOU SHOULD BE PROUD OF YOUR REDLANDS, CA TEAM." - Richard
"Brian was very friendly and helpful every time I talked to him. You can tell he enjoys his job." - Michelle
"Couldn't ask for a better experience. Wonderful customer service and constant updates on progress. Totally recommend Caliber." - Rikki
"Brian kept us informed throughout the repair process, which made us feel real comfortable that we chose the right facility for our repair. We would not hesitate to recommend Caliber." - David
"Excellent service and performance" - Lee
Rated 5/5 based on 4 customer reviews.
- M H.