Nov 11, 2019
"Amazing. Really impressive client care & service. This is for the location on Reseda near Vanowen. William, Edwin and Vanessa were my team. The main office is clean, desk staff friendly. William was professional, polite and beyond on top of my repair! He took good care of me from the very beginning, made sure I was informed and updated me every 3-4 days. THE MAN AT THE SHOP CALLED ME, left detailed messages. My car was ready and perfect when he said it would be. William could not have been kinder or more attentive to my concerns. Edwin was both polite and helpful. Vanessa checked me out and could not have been nicer. Car accidents and dealing with insurance companies sucks for all of us, caliber really made the car business side of things EASY. Would recommend again and again. Thanks so much to everyone there who made this painless!" - Mitchell ShiffmanOct 17, 2019
"About 2 weeks ago the KIA that my fiancé's daughter drives which is on my ALLSTATE policy was repaired from an accident she had.I was not at the shop but my fiancé and her daughter picked it up and were completely satisfied.I would like to also compliment two of the emploees whom I spoke with on the phone several times during the repair process.Both CLAUDIO and CONNIE were very professional,courteous,and understanding.I would definitely refer people to CALIBER and especially to the RESEDA,CA.shop. SINCERELY, MITCHELL SHIFFMAN" - Teri G.Oct 9, 2019
"Thanks to Connie and William I was taken care of so well. William went above and beyond when it came to making sure everything was done right. Even though they closed earlier than I thought on Saturday, I got there in the nick of time to grab an important item out of my car. William got it right as they were about to lock up! Although I hate to think about going there again because of another accident - I was rear ended - I HIGHLY recommend them to anyone needing repairs! I will say that the level of professionalism and personability is excellent - they really care about you and your vehicle. William even turned in my rental car to save me a trip! And he helped me transfer a heavy box between vehicles. I cannot thank him enough! He was also excellent at keeping in touch and updating me." - Jeffrey F.Sep 17, 2019
"Twice recently some pea-brain has banged into my car, and both times I've come here to get it fixed. They work fast, do fine work, and last time washed my car really nicely after I rudely brought it to them covered in dirt. Everyone there is really laid back and accommodating, and they communicate well by phone and e-mail. And their prices are good." - anonymousSep 17, 2019
"Twice recently some pea-brain has banged into my car, and both times I've come here to get it fixed. They work fast, do fine work, and last time washed my car …" - Christine JeanSep 12, 2019
"Not sure who these people deal with, but I have had two rear end accidents within 4 months and took my car here both time with a State Farm claim and both times the job was done perfect, and with twice a week updates to keep me in the loop. I recommend these folks highly." - Joseph SchurrSep 5, 2019
"Had a side view mirror replaced in the same business day. Great work!" - April B.Aug 1, 2019
"My insurance referred me to this shop after an accident. They did stellar work on my car and their service was great. What really makes this shop stand out though, is several months later I had an issue with a panel on my front door of my car. My daughter and husband both within the same week got it stuck on the high grass curbs. It pulled the panel off on one side and it was hanging out. I called them, they got me right in and said some.of the clips just needed to be replaced. They did it right away while i was waiting and had me on my way. I was so thankful for their help and attention. I cant thank them enough for going above and beyond."
"I would like to thank the staff of Caliber Reseda, CA branch for the excellent job they did to repair the damages on my car. From the moment we delivered my car we received excellent service. We are very stisfied with their services. They delivered everything they promised. I would highly recommend them to others! Special thanks to Michael and Diana" - DAISY
Rated 5/5 based on 8 customer reviews.
- Heather R.